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can't update windows and host stopped working errors


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4 replies to this topic

#1 jerik

jerik

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:38 PM

Posted 06 April 2013 - 07:30 PM

after seeing that my daughters computer was infected, i got to thinking about mine.  i haven't had any programs to stop any malware on it, and i have been trying to update windows.  i have it install updated, reboot, it goest through all the steps of updating, but contiues to say that i have 66 updates.  also i get a lot of errors telling me that a host program has stopped working. 

 

Thank you very much for help with both computers.

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18828
Run by Jeri at 18:11:58 on 2013-04-06
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.3000.1429 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\InstallShield Installation Information\{7F811A54-5A09-4579-90E1-C93498E230D9}\setup.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\program files\solid savings\solid savings-bg.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\msfeedssync.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www2.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - 
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Solid Savings: {11111111-1111-1111-1111-110211621178} - c:\program files\solid savings\Solid Savings.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - 
BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - 
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - 
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - 
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Pando Media Booster] c:\program files\pando networks\media booster\PMB.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for gateway\traybar.exe"
mRun: [eRecoveryService] <no file>
StartupFolder: c:\users\jeri\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {3BB1D69B-A780-4BE1-876E-F3D488877135} - hxxp://download.microsoft.com/download/3/B/E/3BE57995-8452-41F1-8297-DD75EF049853/VirtualEarth3D.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-us.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
TCP: NameServer = 69.145.232.4 69.144.49.30 69.146.17.3
TCP: Interfaces\{6FFF1365-EA2D-4215-98DE-551FBD4845EB} : DHCPNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - 
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.43\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R1 MpKsld0d8bc2b;MpKsld0d8bc2b;c:\programdata\microsoft\microsoft antimalware\definition updates\{e98d41a3-9d98-454d-8080-00cc8c34d42c}\MpKsld0d8bc2b.sys [2013-4-6 29904]
R2 ETService;Empowering Technology Service;c:\program files\gateway\gateway recovery management\service\ETService.exe [2008-9-26 24576]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2008-1-20 21504]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-8-18 112128]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-5-12 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-6-11 43608]
S2 gupdate1c9c541164952e0;Google Update Service (gupdate1c9c541164952e0);c:\program files\google\update\GoogleUpdate.exe [2009-4-24 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-1-8 161536]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-8-18 3658752]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-1-20 100328]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
SUnknown njaptwgc;njaptwgc; [x]
.
=============== Created Last 30 ================
.
2013-04-06 19:59:15 60872 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e98d41a3-9d98-454d-8080-00cc8c34d42c}\offreg.dll
2013-04-06 19:59:15 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e98d41a3-9d98-454d-8080-00cc8c34d42c}\MpKsld0d8bc2b.sys
2013-04-06 17:42:49 7108640 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e98d41a3-9d98-454d-8080-00cc8c34d42c}\mpengine.dll
2013-04-06 15:49:52 -------- d-----w- c:\program files\Microsoft Security Client
2013-04-06 15:47:05 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-06 15:36:13 -------- d-----w- c:\programdata\Malwarebytes
2013-04-06 14:27:08 -------- d-sh--w- C:\found.003
2013-04-06 13:52:13 -------- d-----w- c:\users\jeri\appdata\local\Solid Savings
2013-04-06 13:52:05 -------- d-----w- c:\users\jeri\appdata\local\Updater26278
2013-04-06 13:51:47 -------- d-----w- c:\program files\Solid Savings
.
==================== Find3M  ====================
.
2013-04-02 10:33:22 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-14 04:35:46 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-14 04:35:46 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-20 21:59:04 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-20 21:59:04 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
============= FINISH: 18:13:55.15 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,543 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:38 PM

Posted 08 April 2013 - 07:58 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 jerik

jerik
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:38 PM

Posted 08 April 2013 - 10:19 PM

ComboFix 13-04-08.03 - Jeri 04/08/2013  17:51:20.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.3000.1593 [GMT -6:00]
Running from: c:\users\Jeri\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\bSaving
c:\program files\bSaving\.build
c:\program files\bSaving\.user
c:\program files\bSaving\88ba9351c2d34f4a6edae3ddfb3ab893.dll.ping
c:\program files\PAV
c:\program files\PAV\pav.exe.tmp1
c:\program files\Shop to Win
c:\program files\Shop to Win\TestFeeds\DisableStatus.xml
c:\program files\Shop to Win\TestFeeds\DisableStatusDirection.xml
c:\program files\Shop to Win\TestFeeds\GenericPopup.xml
c:\program files\Shop to Win\TestFeeds\MainStatus.xml
c:\program files\Shop to Win\TestFeeds\ShoppingConfirmation.xml
c:\program files\Shop to Win\unins000.dat
c:\programdata\Microsoft\Windows\DRM\62B9.tmp
c:\users\Jeri\Documents\ShopToWin
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\TEMP\{64071F05-228F-4577-B2F6-63D46CEB3B64}\{7F811A54-5A09-4579-90E1-C93498E230D9}\_IsRes.dll
c:\windows\TEMP\{64071F05-228F-4577-B2F6-63D46CEB3B64}\{7F811A54-5A09-4579-90E1-C93498E230D9}\_ISUser.dll
c:\windows\TEMP\{64071F05-228F-4577-B2F6-63D46CEB3B64}\{7F811A54-5A09-4579-90E1-C93498E230D9}\isrt.dll
c:\windows\TEMP\{FE1930FE-FE54-4036-8A2A-BFA658839D47}\_Setup.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-09 to 2013-04-09  )))))))))))))))))))))))))))))))
.
.
2013-04-06 15:49 . 2013-04-06 15:50 -------- d-----w- c:\program files\Microsoft Security Client
2013-04-06 15:47 . 2012-12-14 22:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-04-06 15:36 . 2013-04-06 15:36 -------- d-----w- c:\programdata\Malwarebytes
2013-04-06 14:27 . 2013-04-06 14:27 -------- d-----w- C:\found.003
2013-04-06 13:52 . 2013-04-06 13:52 -------- d-----w- c:\users\Jeri\AppData\Local\Solid Savings
2013-04-06 13:52 . 2013-04-06 13:52 -------- d-----w- c:\users\Jeri\AppData\Local\Updater26278
2013-04-06 13:51 . 2013-04-06 13:52 -------- d-----w- c:\program files\Solid Savings
2013-03-13 03:58 . 2013-03-13 03:58 -------- d-----w- c:\program files\Common Files\Skype
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-08 19:53 . 2013-04-08 19:56 740840 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D8D76795-150C-4F39-9C0A-F5E0C1E5971B}\gapaengine.dll
2013-04-02 10:33 . 2009-10-02 17:55 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-19 11:50 . 2013-04-08 19:54 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{31A77C5D-878D-482E-A5E7-F1392981D268}\mpengine.dll
2013-03-19 11:50 . 2013-04-06 17:42 7108640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-03-14 04:35 . 2012-11-29 14:06 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-14 04:35 . 2012-11-29 14:06 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-20 21:59 . 2013-01-20 21:59 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-20 21:59 . 2013-01-20 21:59 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-09 68856]
"Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2012-12-24 3093624]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-26 865840]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-06 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-16 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-16 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-16 145944]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Gateway\traybar.exe" [2008-03-29 638976]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 159456]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
.
c:\users\Jeri\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-868893003-583117818-2793298496-1000]
"EnableNotificationsRef"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ   HsfXAudioService
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-04-04 01:00 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-29 04:35]
.
2013-04-06 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-11-09 15:25]
.
2013-04-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-25 00:59]
.
2013-04-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-25 00:59]
.
2013-04-09 c:\windows\Tasks\User_Feed_Synchronization-{DBAF1439-EC10-4165-AA62-2CECA9609EE4}.job
- c:\windows\system32\msfeedssync.exe [2009-10-15 03:41]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
TCP: DhcpNameServer = 69.145.232.4 69.144.49.30 69.146.17.3
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-eRecoveryService - (no file)
.
.
.
**************************************************************************
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\O2Micro Flash Memory Card Driver\o2flash.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Camera Assistant Software for Gateway\CEC_MAIN.exe
c:\windows\ehome\ehmsas.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2013-04-08  18:14:49 - machine was rebooted
ComboFix-quarantined-files.txt  2013-04-09 00:14
.
Pre-Run: 15,290,986,496 bytes free Results of screen317's Security Check version 0.99.62  
 Windows Vista Service Pack 1 x86 (UAC is enabled)  
 [/b] 
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Microsoft Security Essentials   
  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 11  
 Java™ 6 Update 5  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome 25.0.1364.172  
 Google Chrome 26.0.1410.43  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 21 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
 
 

# AdwCleaner v2.200 - Logfile created 04/08/2013 at 21:14:11
# Updated 02/04/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# User : Jeri - KLOBERDANZ
# Boot Mode : Normal
# Running from : C:\Users\Jeri\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\Program Files\Mozilla FireFox\Components\AskSearch.js
Folder Deleted : C:\Program Files\DefaultTab
Folder Deleted : C:\Program Files\FantastiGames Toolbar
Folder Deleted : C:\Program Files\Free Offers from Freeze.com
Folder Deleted : C:\Program Files\Qwiklinx
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\GamesBar
Folder Deleted : C:\Users\Hilary\AppData\LocalLow\AppGraffiti
Folder Deleted : C:\Users\Jeri\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Jeri\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Jeri\AppData\LocalLow\searchresultstb
Folder Deleted : C:\Users\Jeri\AppData\Roaming\Ask.com
Folder Deleted : C:\Users\Jeri\AppData\Roaming\Qwiklinx
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B9C7CE32-DA91-43C2-B7E9-0E9AAFC675CD}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{201F27D4-3704-41D6-89C1-AA35E39143ED}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3041D03E-FD4B-44E0-B742-2D9B88305F98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.AppServer
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.IBX404
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.JSServer
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D3D233D5-9F6D-436C-B6C7-E63F77503B30}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v8.0.6001.18828
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.43
 
File : C:\Users\Jeri\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
File : C:\Users\Hilary\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [6489 octets] - [08/04/2013 21:14:11]
 
########## EOF - C:\AdwCleaner[S1].txt - [6549 octets] ##########
 
 
i haven't seen any problems, but i have not tried to update yet.
Post-Run: 19,222,646,784 bytes free
.
- - End Of File - - C6D283873C430AACDF44054A378048FA


#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,543 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:38 PM

Posted 09 April 2013 - 07:30 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java 6 Update 11
Java 6 Update 5



Java 7 update 10 introduced important new security controls
You can read about it here.
http://nakedsecurity.sophos.com/2012/12/19/java-7-update-10-introduces-important-new-security-controls/

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Adobe has released security updates for Adobe Flash Player 11.6.602.171 and earlier versions for Windows, Adobe Flash Player 11.2.202.273 and earlier versions for Macintosh, and Adobe Flash Player 11.2.202.273 and earlier versions for Linux.

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===
Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===

p.s. When you defrag you Hard Drive make sure you will not need the computer for 1 or 2 hours.
Let it finish.

#5 nasdaq

nasdaq

  • Malware Response Team
  • 39,543 posts
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  • Gender:Male
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  • Local time:09:38 PM

Posted 15 April 2013 - 08:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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