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Help with Kaspersky issues.


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3 replies to this topic

#1 karenluvs2collect

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Posted 05 April 2013 - 04:03 PM

I made the mistake of installing a trial of kaspersky pure 2.0. I show add-ons 4 add-ons from kaspersky and
even though I have disabled them, I am pretty sure they are part of my computer mess. I have a 64bit OP
and I am using windows vista home premium. The add-ons are:
 
1.  IEVkbdBHO Class      browser helper object   version 12.0.1.288   file ievkbd:dll   theres also a      class id/use count/block count/folder
 
2.  URs check             browser extension       file   klwtbbho.dll
 
3.  filterBHO class       browser helper object    file klwtbbho.dll
 
4.  virtual keyboard   browser extension     file   ievkbd.dll     
                                          "                                                                        "
 
I would be so appreciative if anyone could help me.
 
Karen

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 noknojon

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Posted 06 April 2013 - 12:40 AM

Hello -

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.

* If the program seems to stall, it is just gathering information.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Thank You -



#3 noknojon

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Posted 06 April 2013 - 02:23 AM

Extra -

 

RE: ievkbd.dll and klwtbbho.dll - one is for the virtual keyboard and the other for the link checker in the browser


If you are ready to remove Kaspersky Pure 2, then you must visit This Page from Kaspersky for instructions to fully remove it -



#4 quietman7

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Posted 06 April 2013 - 07:16 AM

Steps to replace an existing anti-virus
  • Before removing your old anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with.
  • Download any specialized removal tools available from the anti-virus vendor for your current anti-virus as noknojon advises.
  • Disconnect from the Internet.
  • Uninstall your current anti-virus.
  • Reboot and install the replacement.
  • Reboot again to ensure it is working properly before reconnecting to the Internet.
  • Connect to the Internet and immediately download the latest definition database updates.
  • My personal choice is NOD32 Anti-Virus if choosing a paid for program as it leaves a small footprint, meaning it is not intrusive and does not utilize a lot of system resources.

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