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I need help BSOD


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9 replies to this topic

#1 HaxCom_Disega

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Posted 05 April 2013 - 03:13 PM

I need help guys my problem is that when I leave my laptop on for an hour a blue screen error will occur and if I do a memory check using alien autopsy it's fine but when I do a hard disk check it just lags like crazy and blue screens. and even If I'll do a full antivirus scan it will lag and crash.the blue screen will only happen when I leave my laptop on and unattended but when using an application or playing a game nothing happens. Is this related to a hardware failure? is it my hard drive?  thanks :)



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#2 Budapest

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Posted 05 April 2013 - 03:58 PM

Download Bluescreenview http://www.nirsoft.net/utils/blue_screen_view.html
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


Edited by Budapest, 05 April 2013 - 04:01 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 HaxCom_Disega

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Posted 05 April 2013 - 09:08 PM

When I open the program no crashes were found..I have a picture of a recent bluescreen but I don't know how to post it here

 

 

 


Edited by HaxCom_Disega, 05 April 2013 - 09:10 PM.


#4 hamluis

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Posted 06 April 2013 - 02:20 PM

Just click the Edit button of your last post...then click Use Full Editor...and you will see the mechanism for posting attachments.

 

Louis



#5 HaxCom_Disega

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Posted 11 April 2013 - 07:40 PM

Here is the picture of one of the blue screens

 

Attached Files

  • Attached File  fg.jpg   130.62KB   11 downloads


#6 Budapest

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Posted 12 April 2013 - 05:26 PM

Run the Windows memory diagnostic tool to check for memory problems.

 

Following the instructions here: http://windows.microsoft.com/en-au/windows7/diagnosing-memory-problems-on-your-computer

 

Run the Extended test.


The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 HaxCom_Disega

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Posted 21 April 2013 - 06:54 PM

Just ran it and windows said that no memory problems were detected..what could have caused  my blue screen?



#8 zigzag3143

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Posted 21 April 2013 - 09:01 PM

Any chance we can get your DMP files?

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm


The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://www.wikihow.com/Use-SkyDrive

To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)
System specs are often useful so include whatever you know


#9 Budapest

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Posted 22 April 2013 - 11:37 PM

Another possible culprit could be a failing hard drive.

 

What is the make and model of your laptop?


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 HaxCom_Disega

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Posted 29 April 2013 - 05:14 PM

Hello guys thanks for the replies but I kinda fixed it.. while checking if I enabled the the memory dump settings, I went through the page filing  settings and I just turned the auto function and it seemed to fix the problem.I turned on my laptop all night and in the morning to my surprise there was no blue screen. Again guys thanks for trying to help me I really appreciate it. :)






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