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How to diagnose this


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2 replies to this topic

#1 bababoo

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Posted 05 April 2013 - 08:13 AM

I cannot browse on blogs and some websites especially on blogspot sites -_-
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:02:01 PM, on 4/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\SMART BRO\UIExec.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files\SRS Labs\SRS Premium Sound Control Panel\SRSPremiumPanel.exe
C:\Program Files\SMART BRO\UIMain.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\SMART BRO\CMUpdater.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Users\emily\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\emily\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://isearch.avg.com/?cid={93ED5C85-C9B0-4A98-B1DA-33E0A97A1CFD}&mid=4fa8af5e9c6d4384936fd01b46792ae8-06ce4fc639803a2e3563922518183d8e94088cb9&lang=en&ds=hk011&pr=sa&d=2012-10-05 19:57:19&v=12.1.0.20&sap=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [UIExec] "C:\Program Files\SMART BRO\UIExec.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\emily\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\emily\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
O4 - Global Startup: SRS Premium Sound.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{DCF37081-EC73-4D43-9D23-4DCF662C4DB9}: NameServer = 121.1.3.172 121.1.3.89
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll
O20 - AppInit_DLLs:   
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.0.318\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files\SMART BRO\AssistantServices.exe
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

--
End of file - 8140 bytes
 

Attached Files


Edited by Noviciate, 05 April 2013 - 04:33 PM.
Added log from attachment.


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#2 Noviciate

Noviciate

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Posted 05 April 2013 - 04:58 PM

Good evening. :)

As HijackThis has not been seriously updated by Trend Micro in some time, it is now no longer considered to be an effective tool for malware removal. You will need to go here, follow step 6 and post the DDS log and attach the Attach.txt log into your next reply to this thread.


So long, and thanks for all the fish.

 

 


#3 Noviciate

Noviciate

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Posted 10 April 2013 - 01:45 PM

Helpers are limited in the number of logs they can take by the time they have available and having threads sit idle means that somebody else who could be being helped has to wait.
Given that there has been no response for at least five days, and I have no way of knowing when there will be one, this thread is now closed.
 


So long, and thanks for all the fish.

 

 





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