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BSOD Help


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3 replies to this topic

#1 ZMiDZ

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Posted 04 April 2013 - 04:23 PM

Can anyone analyze my BSOD information so I can determine what is causing it? I appreciate it greatly. 

 

 

 

==================================================
Dump File         : 040413-8205-01.dmp
Crash Time        : 4/4/2013 9:43:19 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000094
Parameter 2       : fffff880`053cc399
Parameter 3       : fffff880`03ba7978
Parameter 4       : fffff880`03ba71d0
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+f34f5
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : atikmdag.sys+f4399
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\040413-8205-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 293,416
==================================================
 
==================================================
Dump File         : 101612-8236-01.dmp
Crash Time        : 10/16/2012 2:45:25 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`033a0998
Parameter 4       : fffff880`033a01f0
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+f34f5
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\101612-8236-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,608
==================================================
 
==================================================
Dump File         : 091112-8143-01.dmp
Crash Time        : 9/11/2012 8:49:18 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`04bf020f
Parameter 3       : fffff880`06fb3b18
Parameter 4       : fffff880`06fb3370
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+f34d5
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : atikmdag.sys+f320f
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\091112-8143-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,536
==================================================
 
==================================================
Dump File         : 082312-7566-01.dmp
Crash Time        : 8/23/2012 9:55:16 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`075ccb08
Parameter 4       : fffff880`075cc360
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+f34f5
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\082312-7566-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,192
==================================================
 
==================================================
Dump File         : 080712-8377-01.dmp
Crash Time        : 8/7/2012 10:41:06 AM
Bug Check String  : 
Bug Check Code    : 0x00000116
Parameter 1       : fffffa80`0a2a7010
Parameter 2       : fffff880`0444d8c8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`0000000d
Caused By Driver  : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\080712-8377-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 299,744
==================================================

Attached Files


Edited by hamluis, 05 April 2013 - 10:25 AM.
Merged topics - Hamluis.


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#2 hamluis

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Posted 04 April 2013 - 04:59 PM

Try the following...

 

Uninstall your current ATI/AMD video drivers, using Device Manager.

 

Then, run the chkdsk /r command.  Start/Run...type chkidsk /r and hit Enter.  Type Y in new screen and hit Enter.  Reboot the system, the chkdsk /r will execute before booting into Windows.

 

Then reinstall your video drivers, either from the drivers CD or downloaded from the website of your system manufacturer.

 

Louis



#3 ZMiDZ

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Posted 05 April 2013 - 08:28 AM

Thanks! I'll be sure to try this out. 



#4 ZMiDZ

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Posted 05 April 2013 - 08:36 AM

I have one more BSOD from a user. Thank you ahead of time!

 

 

==================================================
Dump File         : 040413-18486-01.dmp
Crash Time        : 4/4/2013 7:02:20 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x830226b1
Parameter 3       : 0x8e19fbdc
Parameter 4       : 0x8e19f7c0
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+2226b1
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+2226b1
Stack Address 1   : ntkrnlpa.exe+781b0
Stack Address 2   : ntkrnlpa.exe+20905d
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\windows\Minidump\040413-18486-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 159,496
==================================================
 





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