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fbi virus locked computer


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2 replies to this topic

#1 kay65

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Posted 03 April 2013 - 01:37 PM

I got the fbi virus i have diwnloaded a fix but cant get it to load by disk or usb. How do ifix this?


Edited by hamluis, 03 April 2013 - 02:05 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Jimbob85

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Posted 03 April 2013 - 02:57 PM

Hi, welcome to BC!

 

You may want to look at the virus removal guides, make sure to use the correct one for your specific "FBI" malware.  There are several different versions.

http://www.bleepingcomputer.com/virus-removal/

 

Another thing that you can try is:

  -  Let the pc load and malware load.

  -  Press Ctrl-Alt-Delete

  -  Choose Log off

  -  As soon as you see the log off process start press your windows key

 

I have had this work well for me on several variants of similar malware.  You will know that this works if you see the malware "FBI" screen disappear and your pc comes back to the desktop.  If it works install Malwarebytes and run a full scan.

 

 

Please Download Malwarebytes AKA MBAM

Update Malwarebytes via the update tab.
Run a full scan
When the scan finnishes please select Remove Selected and make sure all of the boxs are checked
Please post the results

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to
include the top portion which shows MBAM's database version and your operating system.



#3 Jimbob85

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Posted 09 April 2013 - 09:54 AM

Please let me know if you need any further help.






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