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Computer problem. Slow and freezing.

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#1 eob99


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Posted 02 April 2013 - 02:35 PM



A friend of mine recommended to look for some help on this forum.


I am using a Dell netbook.


Windows 7 Starter. Computer is roughly 2 years old.


The problem is when I start up the Netbook it takes roughly 25 minutes to get going.


Then any browser hangs and freezes. Impossible to use the interent like this.



I have tried the following from reading online help forums, but the problem is still the same.


I installed Malawarebytes anti malaware and did a full system scan. No threats found.


Running AVG up to date.


Ran a Eusing registry cleaner to fix errors.




Can anyone offer some further advice. After 25-30 minutes from cpu running at 100% it settles back to 59% but still very slow.


thanks for any help offered.



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#2 jhayz


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Posted 03 April 2013 - 12:51 AM

:welcome: to BC eob99


Please post the complete laptop model next time. Can you check if the laptop comes with a hardware diagnostic utility  by pressing the default function keys (Esc, F2) on early bootup and try running the short and long test? If the short test posted failed, skip the long test as this would confirm that the drive is not reliable anymore. Make sure you have also kept a recent backup of your documents but if its impossible to do this in Windows try using this.


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