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Wacom Intuous2 graphics tablet failing more often than not on Windows 8 i5 comp


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#1 andrewset

andrewset

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Posted 02 April 2013 - 02:12 PM

Hello,

 

I use a Wacom Intuous2 graphics tablet with Windows 8 on a pretty new i5 desktop computer.

My problem is that too often when I plug the tablet into one of my many USB spots on either the back or top, either USB 2.0 or USB 3.0, Windows will give a pop-up at the bottom right either calling this USB device malfunctioned or unrecognized. Or else, when the tablet IS working, as denoted by the little yellow light at the top of it being on, then sometimes in the middle of work it'll just turn off. I did install the latest driver for it off of Wacom's site, WacomTablet_6.2.0w5, made for whatever previous version of Windows, but working or at least sometimes working with Windows 8 as well, as I have recently seen.

To be clear, I'm not buying a new Wacom, because I don't have monetary resources, I don't believe in waste, nor of companies ceasing to support expensive older products (as if in favor of selling new models), this one cost $300 back in the day, I've always taken excellent care of it, it's awesome, and, most importantly, when this tablet works on this exact computer setup, as it clearly has recently, it works without flaw.

So, as such, I'm looking for a very specific answer alone: How do I get this Wacom to work more often than it fails?

Perhaps something to do with the USB ports, or drivers, or compatibility modes... whatever I can do to maximize its efficiency; to keep that light yellow instead of off.

 

Thank you



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