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Philips DVD +rw DVD 8801, cannot read or write.


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12 replies to this topic

#1 rhutami

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Posted 02 April 2013 - 07:30 AM

Hello, 

I need help with my Philips DVD +rw DVD 8801, which cannot read or write. No problem at device manager.

 I tried to burn DVD (data copier) with Roxio and copy DVD with 1 Click DVD copier. Both failed. I tried small program Windows FixIt too, It found problem (I think software issue) but cannot repair it. I tried uninstalled and restart computer, still won't work.

 

It recognize blank DVD when I insert it, and can read the volume size. But cannot read the content in it when I insert a CD/DVD with some files inside. 

 

I hope someone can help me here :).

 

Rachel



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#2 rhutami

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Posted 03 April 2013 - 11:17 AM

bump!



#3 Broni

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Posted 04 April 2013 - 08:27 PM

Just started happening?

Did you have any other computer issues recently?

 

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. http://support.microsoft.com/gp/cd_dvd_drive_problems
Restart computer.
or...
4. Download, and run
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
5. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.


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#4 rhutami

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Posted 08 April 2013 - 07:00 PM

Thank you Broni, I will try it later



#5 Broni

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Posted 08 April 2013 - 07:03 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


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#6 rhutami

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Posted 24 April 2013 - 10:22 AM

Hi Broni, I tried all, didn't help :(



#7 Broni

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Posted 24 April 2013 - 06:55 PM

At this point I'd assume the drive is dying.


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#8 caperdog

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Posted 24 April 2013 - 08:21 PM

last ditch effort for drives:

1. clean lens with alcohol and Q-Tip

2. update or re-install firmware

 

Philips site does not have the firmware for this drive. You have to get it from your computer manufacturers web site (ex. Dell)



#9 jacksons84

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Posted 25 April 2013 - 07:07 AM

You Install the another software and try it again if you problem still available that mean not a software problem in your hardware.



#10 s1lents0ul

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Posted 25 April 2013 - 11:07 PM

First things first, please answer the following questions

 

1. What operating system and computer do you have?

2. When you open "My Computer", are your DVD/CD rom drives there?

 

If the answer is yes, disregard the following.

If the answer to #2 is NO, do the following.

 

Right click on "My Computer" or "Computer" ... however it is for you.

-goto Properties

-goto Device Manager(top left of window for win 7, on the hardware tab for win XP)

-goto DVD/CD Rom Devices

-Right click on teh device/cd drive that you need to get working

-goto its properties

-goto the details tab

-click the drop down menu and get the "Device Class GUID"

-get familiar with that information that populates in the Value field, that is the Registry class information we need to find (you can right click on the value and hit copy, paste it to notepad or something similar)

 

***WARNING, THE FOLLOWING INVOLVES EDITING THE REGISTRY, THIS CAN CAUSE MAJOR SYSTEM FAILURE. PLEASE REVIEW HOW TO EXPORT A COPY OF YOUR REGISTRY SO THAT YOU MAY LOAD IT IF YOU MAKE A MISTAKE***

 

(to admin: I am sorry if it is against regulation, I am not sure on your ways of handling this, I have been away for a while.)

 

Do the Following:

 

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter

--you can also open the RUN box by holding down the windows logo key + R
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE  ****make sure your under this one
* SYSTEM
* CurrentControlSet
* Control
* Class

 

4) This folder(class) is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

 

 

DELETE THEM by right clicking on the values and choosing delete

 

5) Reboot your computer

 

Check your "My computer" to see if the drives are there and are working.


==]--s1lents0ul-->

#11 hamluis

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Posted 27 April 2013 - 01:05 PM

FWIW:  MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116  but it's not unusual for optical drives to fail/die.  I believe this incorporates the upper/lower edits many of us have previously used.

 

Louis



#12 rhutami

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Posted 29 April 2013 - 04:53 PM

the Computer recognize the drive, and don't show any problem with it... the problem is when I tried to read or write disk :(... So it is dying?



#13 caperdog

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Posted 30 April 2013 - 10:32 AM

If cleaning the lens does not let it read then it is junk. Use alcohol and cotton swab. If you are not comfortable taking it apart then you could try a cleaning disk but they are hit and miss.

 

Take apart and lens clean video






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