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Trojan horse startpage.TOW in msahci.sys


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18 replies to this topic

#1 Shadowz85

Shadowz85

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Posted 02 April 2013 - 06:50 AM

Vista Home Premium sp2. POP password was stolen so scanned this computer and discovered multiple infections. While using Malwarebytes, AVG Free identified this file (msahci.sys) as infected but doesn't clean it because it's a critical file.

I have run rkill and TDSSKiller before scanning and they are coming up clean

Malwarebytes is now coming up clean

Except for this msahci.sys AVG is reporting clean

Eset, which originally fount cridex.aa virus, is now coming up clean

 

I don't know if the system is safe to use

 

Other odd behavior

Can't turn on Windows firewall

DDS froze and didn't give me a attach.txt file

 

Here is the DDS.txt file

(While trying to turn on the firewall I followed Windows recommendation to turn on UAC - will reboot after posting this to put that into effect)

 

Thanks for your help!

 

DDS.txt

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16470
Run by Kelly at 6:25:04 on 2013-04-02
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2036.891 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_service.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_comm_customer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_system_customer.exe
C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_user_customer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Cobian Backup 11\cbVSCService11.exe
C:\Program Files\Cobian Backup 11\Cobian.exe
C:\Program Files\Cobian Backup 11\cbInterface.exe
C:\Windows\system32\vssvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
dRun: [Google] rundll32.exe "c:\users\kelly\appdata\local\temp\google\hsgmqfu.dll",DllRegisterServerW
StartupFolder: c:\users\kelly\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
TCP: NameServer = 192.168.2.3
TCP: Interfaces\{BFBC6630-2DFC-41B7-ABA5-D93911A53BCE} : DHCPNameServer = 192.168.2.3
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: GoToAssist Express Customer - c:\program files\citrix\gotoassist remote support customer\498\g2ax_winlogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\windows\system32\avgrsstx.dll c:\progra~1\google\google~2\googledesktopnetwork3.dll c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.43\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-12 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-12 27784]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-8-30 33112]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-12 297752]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-5-2 161048]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 GoToAssist Remote Support Customer;GoToAssist Remote Support Customer;c:\program files\citrix\gotoassist remote support customer\498\g2ax_service.exe [2013-2-21 611400]
R2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\14.2.0\ToolbarUpdater.exe [2013-2-19 968880]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 167264]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-10-28 30192]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-04-02 10:35:44 -------- d-----w- c:\program files\Cobian Backup 11
2013-04-02 06:32:41 7108640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{db580cb7-f617-48bc-ae4b-f9700d590323}\mpengine.dll
2013-04-02 05:07:06 -------- d-----w- c:\programdata\PCDr
2013-04-02 05:07:06 -------- d-----w- c:\programdata\PC-Doctor for Windows
2013-04-02 04:59:04 -------- d-----w- c:\users\kelly\appdata\roaming\PCDr
2013-04-02 04:57:53 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-04-01 23:23:41 -------- d-----w- C:\temp
2013-03-29 14:51:39 -------- d-----w- c:\programdata\AVG8UPG
2013-03-26 14:08:16 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
==================== Find3M  ====================
.
2013-04-02 04:57:53 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-21 15:02:08 199240 ----a-w- c:\windows\system32\g2ax_credential_provider_498.dll
2013-02-19 14:58:52 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-02-02 03:38:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-02 03:30:32 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-02 03:30:21 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-02-02 03:26:47 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-02 03:26:21 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-02-02 03:23:28 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-01-17 06:28:58 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:26:01 3602808 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:26:01 3550072 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 11:28:18 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-04 01:38:50 2048512 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH:  6:33:33.04 ===============
 

 

 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 April 2013 - 12:39 PM


Hello Shadowz85

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 Shadowz85

Shadowz85
  • Topic Starter

  • Members
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Posted 02 April 2013 - 04:07 PM

Hi Gringo,

All items seem to run as expected although Rogue Killer had a flashing "zero access" as it ran.

 

Considering the original issue was that msahci.sys was being reported as infected, should I be concerned that one of these utilities might try to delete the file? If it does, will that cause an issue with rebooting the computer?

 

 

Security Check log
 Results of screen317's Security Check version 0.99.61  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
AVG Anti-Virus Free   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.70.0.1100  
 CCleaner     
 Java™ 6 Update 7  
 Java version out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome 25.0.1364.172  
 Google Chrome 26.0.1410.43  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCui.exe 
 AVG avgwdsvc.exe 
 AVG avgtray.exe 
 AVG avgrsx.exe 
 Windows Defender MSASCui.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
 
 
AdwCleaner Log

# AdwCleaner v2.200 - Logfile created 04/02/2013 at 15:42:35
# Updated 02/04/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Kelly - KELLY-PC
# Boot Mode : Normal
# Running from : C:\temp\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Users\Kelly\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Kelly\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Kelly\AppData\LocalLow\AVG Security Toolbar
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\TENCENT
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16470
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.43
 
File : C:\Users\Kelly\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [5069 octets] - [02/04/2013 15:42:35]
 
########## EOF - C:\AdwCleaner[S1].txt - [5129 octets] ##########
 
RogueKiller log

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Kelly [Admin rights]
Mode : Remove -- Date : 04/02/2013 15:53:24
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 6 ¤¤¤
[RUN][SUSP PATH] HKUS\.DEFAULT[...]\Run : Google (rundll32.exe "C:\Users\Kelly\AppData\Local\Temp\Google\hsgmqfu.dll",DllRegisterServerW) [x] -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$7faaaafacf142f743593878a94dc601b\@ [-] --> REMOVED
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-1786207928-3568287137-3494115733-1000\$7faaaafacf142f743593878a94dc601b\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$7faaaafacf142f743593878a94dc601b\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-1786207928-3568287137-3494115733-1000\$7faaaafacf142f743593878a94dc601b\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$7faaaafacf142f743593878a94dc601b\L --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-1786207928-3568287137-3494115733-1000\$7faaaafacf142f743593878a94dc601b\L --> REMOVED
 
¤¤¤ Driver : [LOADED] ¤¤¤
 
¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT
 
¤¤¤ Infection : ZeroAccess ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
127.0.0.1       localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: WDC WD3200AAKS-75B3A0 ATA Device +++++
--- User ---
[MBR] cffaa6cbe432205a4f8654c454967433
[BSP] 1af4d28bb70c03811e78e660b7f2fd28 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 10000 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20561920 | Size: 295204 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[2]_D_04022013_02d1553.txt >>
RKreport[1]_S_04022013_02d1551.txt ; RKreport[2]_D_04022013_02d1553.txt
 
 
 


#4 Shadowz85

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Posted 02 April 2013 - 04:14 PM

Status: Boots correctly, no error messages. I launched browsers and they ran correctly.



#5 gringo_pr

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Posted 02 April 2013 - 04:29 PM


Hello Shadowz85

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#6 Shadowz85

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Posted 02 April 2013 - 08:57 PM

ComboFix ran without errors.

However, when I tried to launch my browser (both IE and Chrome) I receive a message that says "Illegal operation attempted on a registry key that has been marked for deletion"

I can press :"OK" and the window goes away, but I still don't have a working browser. I tried other programs, but I get the same message (Microsoft Word)

 

 

ComboFix log

ComboFix 13-04-02.01 - Kelly 04/02/2013  20:32:57.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2036.995 [GMT -5:00]
Running from: c:\users\Kelly\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-03 to 2013-04-03  )))))))))))))))))))))))))))))))
.
.
2013-04-03 01:41 . 2013-04-03 01:41    --------    d-----w-    c:\users\Public\AppData\Local\temp
2013-04-03 01:41 . 2013-04-03 01:41    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-04-02 20:42 . 2013-04-02 20:43    115    ----a-w-    c:\windows\DeleteOnReboot.bat
2013-04-02 10:35 . 2013-04-02 10:35    --------    d-----w-    c:\program files\Cobian Backup 11
2013-04-02 06:32 . 2013-03-15 07:21    7108640    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{DB580CB7-F617-48BC-AE4B-F9700D590323}\mpengine.dll
2013-04-02 05:07 . 2013-04-02 05:07    --------    d-----w-    c:\programdata\PCDr
2013-04-02 05:07 . 2013-04-02 05:07    --------    d-----w-    c:\programdata\PC-Doctor for Windows
2013-04-02 04:59 . 2013-04-02 04:59    --------    d-----w-    c:\users\Kelly\AppData\Roaming\PCDr
2013-04-02 04:57 . 2013-04-02 04:57    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-04-01 23:23 . 2013-04-02 20:49    --------    d-----w-    C:\temp
2013-03-29 14:51 . 2013-03-29 14:51    --------    d-----w-    c:\programdata\AVG8UPG
2013-03-26 14:08 . 2013-02-12 01:57    15872    ----a-w-    c:\windows\system32\drivers\usb8023.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-02 04:57 . 2011-08-08 14:35    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-21 15:02 . 2013-02-21 15:02    199240    ----a-w-    c:\windows\system32\g2ax_credential_provider_498.dll
2013-02-19 14:58 . 2012-08-30 14:01    33112    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-01-17 06:28 . 2009-10-06 00:01    232336    ------w-    c:\windows\system32\MpSigStub.exe
2013-01-05 05:26 . 2013-02-14 15:10    3602808    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:26 . 2013-02-14 15:10    3550072    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-01-04 11:28 . 2013-02-14 15:10    905576    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-01-04 01:38 . 2013-02-14 15:10    2048512    ----a-w-    c:\windows\system32\win32k.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 4452352]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-22 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-22 133656]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2011-10-18 2042208]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-05-17 505368]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2007-05-17 780312]
.
c:\users\Kelly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-10-28 16:40    10536    ----a-w-    c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist Express Customer]
2013-02-21 15:02    610888    ----a-w-    c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_winlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1786207928-3568287137-3494115733-1000]
"EnableNotificationsRef"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-30 08:43    1642448    ----a-w-    c:\program files\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-02 04:57]
.
2013-04-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 13:18]
.
2013-04-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 13:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.3
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
HKLM-Run-vProt - c:\program files\AVG Secure Search\vprot.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-02 20:43
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Dell\DellDock\DockLogin.exe
c:\progra~1\AVG\AVG8\avgwdsvc.exe
c:\program files\Cobian Backup 11\cbVSCService11.exe
c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_service.exe
c:\program files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
c:\progra~1\AVG\AVG8\avgrsx.exe
c:\program files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_comm_customer.exe
c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_system_customer.exe
c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_user_customer.exe
c:\windows\servicing\TrustedInstaller.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2013-04-02  20:49:07 - machine was rebooted
ComboFix-quarantined-files.txt  2013-04-03 01:49
.
Pre-Run: 230,995,308,544 bytes free
Post-Run: 231,514,038,272 bytes free
.
- - End Of File - - F140ADEC5031FEE7839E725E40574C30
 



#7 Shadowz85

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Posted 02 April 2013 - 09:02 PM

Okay... I just had a "DUH" moment. I restarted the computer and those programs launched without any error messages. The computer appears to be working the way it should... speed is fine and I don't see any errors.



#8 gringo_pr

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Posted 02 April 2013 - 09:42 PM


Hello Shadowz85

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Shadowz85

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Posted 03 April 2013 - 07:40 AM

No problems. Computer seems to be running fine.

 

ComboFix Log

 

ComboFix 13-04-02.01 - Kelly 04/03/2013   7:31.3.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2036.1020 [GMT -5:00]
Running from: c:\users\Kelly\Downloads\ComboFix.exe
Command switches used :: c:\users\Kelly\Downloads\cfscript.txt
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-03 to 2013-04-03  )))))))))))))))))))))))))))))))
.
.
2013-04-03 12:37 . 2013-04-03 12:37 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-04-03 12:37 . 2013-04-03 12:37 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-03 01:49 . 2013-04-03 12:37 -------- d-----w- c:\users\Kelly\AppData\Local\temp
2013-04-02 20:42 . 2013-04-02 20:43 115 ----a-w- c:\windows\DeleteOnReboot.bat
2013-04-02 10:35 . 2013-04-02 10:35 -------- d-----w- c:\program files\Cobian Backup 11
2013-04-02 06:32 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DB580CB7-F617-48BC-AE4B-F9700D590323}\mpengine.dll
2013-04-02 05:07 . 2013-04-02 05:07 -------- d-----w- c:\programdata\PCDr
2013-04-02 05:07 . 2013-04-02 05:07 -------- d-----w- c:\programdata\PC-Doctor for Windows
2013-04-02 04:59 . 2013-04-02 04:59 -------- d-----w- c:\users\Kelly\AppData\Roaming\PCDr
2013-04-02 04:57 . 2013-04-02 04:57 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-04-01 23:23 . 2013-04-02 20:49 -------- d-----w- C:\temp
2013-03-29 14:51 . 2013-03-29 14:51 -------- d-----w- c:\programdata\AVG8UPG
2013-03-26 14:08 . 2013-02-12 01:57 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-02 04:57 . 2011-08-08 14:35 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-21 15:02 . 2013-02-21 15:02 199240 ----a-w- c:\windows\system32\g2ax_credential_provider_498.dll
2013-02-19 14:58 . 2012-08-30 14:01 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-01-17 06:28 . 2009-10-06 00:01 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-05 05:26 . 2013-02-14 15:10 3602808 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-05 05:26 . 2013-02-14 15:10 3550072 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-04 11:28 . 2013-02-14 15:10 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-01-04 01:38 . 2013-02-14 15:10 2048512 ----a-w- c:\windows\system32\win32k.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 4452352]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-22 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-22 133656]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2011-10-18 2042208]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-05-17 505368]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2007-05-17 780312]
.
c:\users\Kelly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-7-15 1226024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-10-28 16:40 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist Express Customer]
2013-02-21 15:02 610888 ----a-w- c:\program files\Citrix\GoToAssist Remote Support Customer\498\g2ax_winlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-1786207928-3568287137-3494115733-1000]
"EnableNotificationsRef"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-30 08:43 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-02 04:57]
.
2013-04-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 13:18]
.
2013-04-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-04-30 13:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.3
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-04-03 07:37
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2013-04-03  07:38:43
ComboFix-quarantined-files.txt  2013-04-03 12:38
ComboFix2.txt  2013-04-03 01:49
.
Pre-Run: 231,429,525,504 bytes free
Post-Run: 231,403,171,840 bytes free
.
- - End Of File - - 646C499B1F1254D4367F293B415C54E3


#10 gringo_pr

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    Bleepin Gringo


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Posted 03 April 2013 - 08:33 AM


Hello Shadowz85

I would like to see a report that combofix makes.

extra combofix report
C:\Qoobox\Add-Remove Programs.txt
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
    • click ok
  • copy and paste the report into this topic for me to review

    Gringo



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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 Shadowz85

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Posted 03 April 2013 - 10:02 AM

Extra Combofix Report
 
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9
AVG Free 8.5
Browser Address Error Redirector
CCleaner
Cobian Backup 11 Gravity
Compatibility Pack for the 2007 Office system
CrossLoop 2.31
Dell-eBay
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Support Center
EDocs
ESET Online Scanner v3
Free eXPert PDF Reader
Google Chrome
Google Desktop
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
GoToAssist Customer 1.6.0.498
Hardwood Solitaire Deluxe
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® PRO Network Connections 12.1.11.0
Java™ 6 Update 7
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech® Camera Driver
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MVision
Realtek High Definition Audio Driver
Revo Uninstaller 1.93
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)


#12 gringo_pr

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Posted 03 April 2013 - 10:09 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9
      Java™ 6 Update 7


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 Shadowz85

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Posted 03 April 2013 - 04:19 PM

No problems. Removing the java update was a pain because the uninstaller was actually an installer with no real options. The bolded items that had to be ticked were about a thousand. I couldn't do a select all because that included items that weren't bolded. Maybe I was doing it wrong, but I never had that much trouble with Revo before. Sigh.

 

When I installed CCleaner I don't remember seeing the option to install the Ask Toolbar. I looked afterwards and I didn't see it in the program list and it isn't showing either Chrome or IE.

 

Otherwise, all looks good. You had me turn off my A/V to run Combofix. Is it okay to turn it back on?

 

MBAM log

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
 
Database version: v2013.03.30.04
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Kelly :: KELLY-PC [administrator]
 
4/3/2013 3:05:13 PM
mbam-log-2013-04-03 (15-05-13).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216643
Time elapsed: 9 minute(s), 11 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
HiJackThis Log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:16:30 PM, on 4/3/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal
 
Running processes:
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_user_customer.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell Support Center\uaclauncher.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Kelly\Downloads\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O20 - Winlogon Notify: GoToAssist Express Customer - C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_winlogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Cobian Backup 11 Volume Shadow Copy Requester (cbVSCService11) - CobianSoft, Luis Cobian - C:\Program Files\Cobian Backup 11\cbVSCService11.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: GoToAssist Remote Support Customer - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist Remote Support Customer\498\g2ax_service.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe
 
--
End of file - 7352 bytes
 


#14 gringo_pr

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Posted 03 April 2013 - 09:57 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
      O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


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#15 Shadowz85

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Posted 04 April 2013 - 12:04 AM

Eset found two files...

 

 

 

C:\download\KeyFinderInstaller.exe Win32/OpenCandy application
C:\Users\Kelly\Downloads\FoxitReader545.0124_enu_Setup.exe a variant of Win32/Bundled.Toolbar.Ask application





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