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128 Bit Encryption ..?


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#1 mypenry

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Posted 06 April 2006 - 01:45 AM

Hi this is my first post , I am new to Windows XP ( and computers ) ive just purchased a new computer that came with Windows XP pre installed, in the past ive been using a 10 year old computer with Windows 98 installed, i use to be able to access my bank account using this old computer with no problem , now I try and access the same bank account using my new computer with Windows XP , the bank web site will not accept my account details..?, I think it may be some thing to do with some thing called 128 bit encryption..? can any one tell me what I have to do to now access my bank account using Windows XP...?



Thanks.... Mypenry

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#2 Rimmer

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Posted 06 April 2006 - 03:03 AM

Welcome to BC mypenry.

What web browser are you using (incl. version)? What were you using on the Win98 PC? What anti-virus software do you have installed on your new PC? Do you run a software firewall replacing the windows firewall? (it's recommended you do). If you run any popup blocking software or if your browser automatically blocks poups (like Firefox) you will probably need to enable them for the bank's web pages - put the bank's URL in an exception list.

What is the exact message you get regarding 128bit encryption?
:thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
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#3 mypenry

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Posted 07 April 2006 - 03:41 AM

Hi and thanks for the reply, I hope this should answer your questions ……( What web browser are you using (incl. version)? )
Answer…. IE – Version 6.02900.2180.XP_sp2_rtm.040803-2158
Cipher strength 128 bit
Up date version sp2.
What were you using on the Win98 PC?......
Answer…. IE – Version 6.0 2800.1106
Cipher strength ; 128-bit
Up date version SP1. Q 905915; Q833989; Q891781; q313829
What anti-virus software do you have installed on your new PC
Answer….
With this new computer came pre- installed .. (A) McAfee Security Center , McAfee Virus scan, McAfee Active Shield , and ive just noticed that on the McAfee Security Center its saying this … your Anti Virus software has Expired ..?
( B ) pre-installed Windows Firewall
( C ) spybot search & destroy ( downloaded by me )
. If you run any popup blocking software or if your browser automatically blocks poups (like Firefox) you will probably need to enable them for the bank's web pages - put the bank's URL in an exception list.
Answer…..
The only pop blocker I can see is shown under the IE tools tab ( pop up blocker ) ..? and some thing called pop up blocker under Google in the tool bar options…? But I can’t see how to enable the settings etc
I am not running Fire Fox etc,
Just a few related questions, you say ….( ? Do you run a software firewall replacing the windows firewall? (it's recommended you do) …. does that mean its better to install a different fire wall than the pre installed Windows one…? , in my old Windows 98 machine I installed Zone Alarm , which seemed to work well , and the pre installed McAfee set up in this new machine , seem’s to be telling me (your Anti Virus software has Expired ) it looks like I have in some way to subscribe to McAfee for the up dates to the Anti Virus software …? Should I ditch this pre installed McAfee set up in favor of some thing else ..?
The spec for this new machine is …. System …Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2
Pentium ( R ) 4 CPU 3.40 GHz 3.39 GHz 1.00 GB of RAM
250 HDD.
The encryption message I get is in Spanish, so I am not too sure just what its saying the requirments are …?
Here it is …. Conexiones Seguras SSL: Santander Central Hispano dispone de un sistema de seguridad que garantiza la integridad y la confidencialidad de los datos que se intercambien entre el cliente y Banco Santander Central Hispano. Toda la información sensible es transmitida por la red encriptada mediante protocolo SSL y claves de 128 bits. Este sistema impide que terceras personas puedan ver o modificar dichos datos.

Le ayudamos a conocer si su navegador cumple con estos requisitos de seguridad:
· Si usted utiliza Netscape Navigator 4 ó superior o Internet Explorer 5.5 ó superior ya dispone de intensidad de cifrado de 128 bits.
· Si usted utiliza Internet Explorer inferior a 5.5 verifique la Intensidad de Cifrado de su navegador:
· Seleccione "Ayuda"/"Help" en el menú superior.
· Seleccione "Acerca de Internet Explorer"/"About Internet Explorer".
· Internet Explorer le muestra un cuadro donde podrá comprobar la Intensidad de Cifrado que tiene instalada. En el caso en que ésta sea inferior a 128 bits pulse sobre "infor.actualización" lo que le llevará a las páginas de Microsoft donde podrá actualizar a 128 bits la Intensidad de Cifrado de su navegador.
· Una vez realizada dicha actualización podrá acceder a la Banca on-line de Santander Central Hispano.
Autoridad Certificación: El servidor de Santander Central Hispano pose un certificado emitido por una autoridad certificadora internacional (Verisign Inc.). Este certificado garantiza que realmente se ha conectado con Banco Santander Central Hispano y que los datos transmitidos son cifrados. Usted podrá verificarlo pinchando sobre el candado que aparece en la parte inferior derecha de su navegador.

Privacidad: Le recordamos que su usuario, contraseña, pin de tarjeta, firma, etc. son datos de carácter personal y estrictamente confidenciales, solo deben ser usados para el acceso a los servicios propios de Santander Central Hispano. La cesión de los datos confidenciales a terceras personas es responsabilidad del propietario de los mismos.

Les rogamos desconfíen de cualquier toma de datos personales realizada a través de Internet, en nombre de Santander Central Hispano, y fuera de su sitio web seguro. Ante cualquier duda de la veracidad de los datos pedidos o autenticidad de las páginas visitadas, rogamos contacten de manera inmediata con Santander Central Hispano por los canales establecidos en la página principal.

Informarle que al acceder a las páginas del Banco se ejecutan módulos de seguridad en programas Java, lo que hace nuestro servidor aun más seguro, y por ello es imprescindible que tenga todas las opciones de Java activadas en su navegador.

Por último, le ofrecemos una serie de consejos para la protección de su ordenador personal y de la información que contiene:
· Actualice su ordenador personal con las últimas actualizaciones de seguridad recomendadas por el fabricante.
· Proteja su ordenador personal con un software antivirus convenientemente actualizado, que evite infecciones de virus.
· Se debe mantener una copia de seguridad de la información contenida en el ordenador personal
Sorry I can't be more helpful I hope the above can help..... Thanks Mypenry

#4 Rimmer

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Posted 08 April 2006 - 03:28 AM

does that mean its better to install a different fire wall than the pre installed Windows one…? , in my old Windows 98 machine I installed Zone Alarm , which seemed to work well , and the pre installed McAfee set up in this new machine , seem’s to be telling me (your Anti Virus software has Expired ) it looks like I have in some way to subscribe to McAfee for the up dates to the Anti Virus software …? Should I ditch this pre installed McAfee set up in favor of some thing else ..?


That's your decision, of course, but I wouldn't bother paying for McAfee Security Centre when you can get equivalent software packages free. See the BC compendium of Recommended Freeware
My preference would be AVG Free with Sygate personal firewall, then as many anti-spyware programs as you think you can stand updating and running - see my sig for the ones I run.

Here's the Babelfish translation of your "error":
Safe Connections SSL: Hispanic Central Santander has a security system that guarantees integrity and the confidentiality of the data that interchange between the client and Hispanic Central Santander Bank. All the sensible information is transmitted by the network encriptada by means of protocol SSL and keys of 128 bits. This system prevents that third people can see or modify these data. We helped him to know if his navigator fulfills these requirements of security: · If you use Netscape Navigator 4 either superior or Internet superior Explorer 5,5 or or has intensity of coding of 128 bits · If you use Internet inferior Explorer to 5,5 verifies the Intensity of Coding of your navigator: · Seleccione "Ayuda"/"Help" in the superior menu · Seleccione "About Internet Explorer"/"About Internet Explorer". · Internet Explorer shows a picture to him where it will be able to verify the Intensity of Coding that it has installed. In the case in that this one is inferior to 128 bits press on "infor.actualización" which will take to the pages of Microsoft where · will be able to update to 128 bits the Intensity of Coding of its navigator Once made this update will be able to accede to the Bank online of Hispanic Central Santander. Authority Certification: The servant of Hispanic Central Santander puts a certificate emitted by an authority international certifier (Inc. Verisign). This certificate guarantees that really it has been connected with Hispanic Central Santander Bank and that the transmitted data are based. You will be able to verify puncturing it on the padlock that appears in the right inferior part of its navigator. Privacy: We remembered to him that his card user, password, pin, sign, etc. are strictly confidential personal character data and, single must be used for the access to the own services of Hispanic Central Santander. The cession of the confidential data to third people is responsibility of the proprietor of such. We requested to them distrust of any taking of personal data made through Internet, in name of Hispanic Central Santander, and outside its safe Web site. Before any doubt of the veracity of the requested data or authenticity of the visited pages, we requested contact of immediate way with Hispanic Central Santander by the channels established in the main page. To inform to him that when acceding to the pages of the Bank modules of security in Java programs are executed, which more insurance even makes our servant, and for that reason is essential that it has all the activated options of Java in its navigator. Finally, we offer a series to him of advice for the protection of its personal computer and the information that contains: · Actualice its personal computer with the last updates of security recommended by the manufacturer · Proteja its personal computer with a software antivirus properly updated, that avoids virus infections · is due to maintain a backup of the information contained in the personal computer

Sounds okay to me, isn't there an OK button? - do you have all the Java options enabled? That may be what prevents you from continuing. :thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#5 Albert Frankenstein

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Posted 08 April 2006 - 10:21 AM

Does a light brown horizontal bar appear at the top of the web page when you go to it? If so, right click on it. You might need to install some software to visit that site.

The light brown bar is a pop up blocker that is unique to XP (as opposed to 98).
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#6 mypenry

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Posted 09 April 2006 - 03:51 AM

Thanks ..Rimmer & Albert.
First ...
Does a light brown horizontal bar appear at the top of the web page when you go to it

sorry can't see one ...?

have now down loaded AVG Free , but still can't access my bank account, can't understand how a 10 year old computer running on Windows 98 can access my bank account and my brand new computer ...this spec ..

( Processor.... Intel Pentium 4 650 - 3.4Ghz L2 cache / FSB800 EM64T ( dual core cpu + 64Bit )
Memory ........ 1,024 MB ddr-II RAM
Hard Drive .....250 GB HDD SATA ( 7,200 rpm )
Optical Drive..DVD / RW 16x ( DVD Writer Dual Layer Function )
VAG Card .......Pci Express card X600 Pro 256 MB (16x) with TV -out / DVi +
Sound Card ... Creative Audigy value ( 24Bits )
Monitor ........... LCD 17''
Speakers........ Creative speakers 5B370 With Sub Woofer
Operating System ... Windows XP Pro Media center
TV Tuner Card ( built in )
System remote control with E Mode Management Software
ATi Radeon Express 200 Graphic Chipset with 16x PCI Express Slot
9 - in - 1 Media Reader with IEE 1394 Port
Intergrated Ethernet 10 / 100 ( Lan Built In )
56 k ITU V.90 External fax / Modem . Wake On Lan ready
Intregated Realtek ALC880 Audio Codec With 7: 1 Channels Audio Support
Support S / PDIF ( Sony / phillips Digital Interface) output
Multi Media Wirless Keyboard and Mouse



running Windows XP , can't access my bank account..? any more ideas please ..as its driving me mad !!,
thanks for the translation , can you please tell me how the Babelfish translation works ...?

do you have all the Java options enabled?..........again as a newbie how can I tell if its enabled ...Thanks

.... Mypenry ( Thailand )

#7 Albert Frankenstein

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Posted 09 April 2006 - 07:18 AM

You have some good specs on your computer!

can you please tell me how the Babelfish translation works ...?

BABELFISH


do you have all the Java options enabled?..........again as a newbie how can I tell if its enabled

Open Internet Explorer.

Click "Tools" in the menu bar, and then select "Internet Options."

Click the "Security" tab. For the Internet zone, be sure that the Security level is set to "Medium" or below. (If you have chosen to customize your security settings for the Internet zone, be sure that under the Java heading, "Java permissions" is not set to "Disable Java." You will want to select one of the three safety levels instead. Also be sure that under the Scripting heading, "Scripting of Java Applets" is set to "Enable" or "Prompt.")

Next, click the "Advanced" tab.

Scroll down until you see the sub heading "Java VM."

Check the boxes next to "Java logging enabled" and "Java console enabled." (Note: If you checked the box next to "Java JIT compiler enabled" and are experiencing freezing problems, uncheck that box.)
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#8 mypenry

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Posted 11 April 2006 - 12:59 AM

Thanks ..Albert

went through your comments ..OK but when I went to this ...
Next, click the "Advanced" tab.

Scroll down until you see the sub heading "Java VM."

Check the boxes next to "Java logging enabled" and "Java console enabled." (Note: If you checked the box next to "Java JIT compiler enabled" and are experiencing freezing problems, uncheck that box.)

when I went through the list I could not see ...( Scroll down until you see the sub heading "Java VM." )

any idesa ...Thanks ..... Mypenry

#9 Albert Frankenstein

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Posted 11 April 2006 - 06:48 AM

I would simply contact the webmaster of the web site that you are having trouble with and tell them of your experience. It seems they will certainly have something to add to this. There should be a link on the site for contacting them.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#10 medab1

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Posted 11 April 2006 - 06:58 AM

Thanks ..Albert

went through your comments ..OK but when I went to this ...
Next, click the "Advanced" tab.

Scroll down until you see the sub heading "Java VM."

Check the boxes next to "Java logging enabled" and "Java console enabled." (Note: If you checked the box next to "Java JIT compiler enabled" and are experiencing freezing problems, uncheck that box.)

when I went through the list I could not see ...( Scroll down until you see the sub heading "Java VM." )

any idesa ...Thanks ..... Mypenry



Perhaps you need Java Runtime Environment from Sun--

Java at FileHippo

There is a link there to Sun but I have found clicking the latest version at FileHippo works better.
Just my experience.

Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

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#11 mypenry

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Posted 12 April 2006 - 04:00 AM

Thanks ...medab1 & Albert , Ive tried to contact the Spanish bank's web master but no luck, not sure what to do next...? medab1 what would downloading ....Java Runtime Environment do...? I still can;t understand ( as a newbie ) why my old Windows 98 OS could access my bank and my brand new Windows XP Media Edition OS , can't ...? may be its just one click away some where in WXP ...? any more advice please...?

Thanks again .....mypenry

#12 Herk

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Posted 12 April 2006 - 10:18 AM

Do you have a Symantec program installed - Internet Security or Norton Antivirus? Sometimes, Internet Security is a little too protective. Check this.

#13 Enthusiast

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Posted 12 April 2006 - 10:09 PM

First of all, you need to uninstall all the McAffee components if you are going to use AVG and another firewall. Even though they won't update they can still conflict.

The problem has to be in your security settings. Find the place to allow websites and allow the bank's website.

Even though the computer is relatively new, you still may have to update your IE version (and Windows as well). Go to Windows updates and set it for full automatic - check for updates, download and install updates and set it for a time that you know the likelyhood is that the computer will be on and connected to the internet, then allow it to immediately scan your computer to see if you need any updates. Do the same for Internet Explorer as well.

I suggest you download Sun Microsystem's java instead of using XP's. Sun was the inventor and originator of java anyway and their java software seems to work better.

A temporary workaround would be to download and use Firefox instead of IE except for Windows Updates and other pages that require Active X. It should work with your bank's webpage - mine does.

Look through the settings in IE to make sure 128bit encription is enabled and the security settings are not set on more than "Medium". The default settings should work fine though.

#14 mypenry

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Posted 13 April 2006 - 02:12 AM

Thanks to all for the comments and advice, ive just managed to access my Bank by going to Internet Options >Content > Approved sites and putting my bank's web address there ...simple ( or so it seem's !!)
so it was after all a security setting problem .

Thanks to all for the help ... Mypenry




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