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Annual Spring Cleaning of my PC


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3 replies to this topic

#1 rickfromnh

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Posted 01 April 2013 - 11:28 AM

I have a desktop PC running on Vista Home Edition (32 bit). There are 4 users on it and the only one who ever cleans it up is me. I run Norton 360 but the machine is getting slower and slower on boot up, startup of applications, on IE and just about everything else. I'm fairly sure that I have a number of Trojans, spyware, and malware in the machine. My other 3 family members have this "habit" of clicking "yes" to everything that comes up. I also know that Norton 360 doesn't catch everything. I've edited my registry in the past and am pretty good at removing tough virus, Trojans, etc. So I am good at this, just not knowledgeable. I don't use this computer all that much but the complaints from my wife and kids are requiring me to take action. I clean out the cache, temp files, cookies, etc. and defrag on a very regular basis.

I don't want to download some spyware scanner only to find out I have to purchase their software to remove all the bad things it found on my computer. I suspect that half the things found are installed by the free scans that are supposed to help you.

 

Anyway, what would be the best path forward (i.e. step 1, step 2, step 3, etc.) to get the machine running  like it does when you first install on operating system? I have a Dell OptiPlex 755 dual-quad processor with 4GB of RAM, plenty of hard free hard drive space 500+ GB. Though not an Intel "I" series it still should be very fast but it's not.

 

Rick

 

PS I have Malware Bytes Anti Malware (free download), that I have run before.



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#2 jeffce

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Posted 04 April 2013 - 06:58 AM

Hi and Welcome!!
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to this topic so that you can see when there are new responses.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
 
Having said that.... vegeta_zps7f4345cf.gifLet's get going!!
----------
 
 
Please download DDS from either of these links
 
LINK 1
LINK 2
and save it to your Desktop.
  • Disable any script blocking protection
  • Right-click and Run as Administrator dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:
 
DDS.txt
 
Attach.txt
----------
 
 
aswmbr-1-1.jpg
Please download aswMBR to your desktop.
  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.
aswmbrscan.jpg
Click the image to enlarge it

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#3 jeffce

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Posted 06 April 2013 - 03:25 PM

Still here?

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#4 jeffce

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Posted 07 April 2013 - 07:53 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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