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4 replies to this topic

#1 golfdude

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Posted 31 March 2013 - 04:20 PM

I removed a program from a friends computer (through Control Panel), "PC Health Kit", and everytime it starts up the following error message appears:

 

 

maerror_zps2a700341.png

 

What do I need to do to stop this from popping up?

 

Thanks,


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#2 LGhost

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Posted 31 March 2013 - 04:36 PM

Try to run CCleaner then go to "Registry" and scan for Issues. If that doesn't help go to "Tools", "Startup" and search for what is producing such error.

 

Hope my answer helped.



#3 boopme

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Posted 31 March 2013 - 05:03 PM

Or....

 

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete. [/b] ---->> ascskwjl.dll
Reboot your computer and see if the startup error returns.
Credit to quietman7


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#4 golfdude

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Posted 31 March 2013 - 06:11 PM

Thanks Boopme :guitar:

 

I will give this a try as soon as I can hookup with the PC again.

 

Her son is into P2P stuff and I cleaned all the stuff off her desktop a couple of months ago.  This is on her laptop and I ran MBAM and SAS on Saturday and removed a bunch of stuff.  Apparently something he downloaded blocked Windows Update from working properly and after the scans and removals it (Windows Update) needed to download and update for quite awhile.  I had to leave so I didn't have time to sort out the error message.  Although, I knew it was an orphan registry from something that was downloaded to the computer.

 

I have told her she needs to either take away his computer use or give him one and lock down hers and not even worry when he bricks the computer.  However, her husband (who was a lawyer here in town) died a couple of months ago and I think she is having a problem trying to parent the 16 year old boy without the dad.

 

Anyway, thanks for responding to my post and I am glad you are still working the website.  It will probably be later this week before I can try your suggestion, but I will post the results as soon as I can.

 

Thanks again, and Happy Easter!

Tom


Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
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#5 boopme

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Posted 31 March 2013 - 06:23 PM

You're welcome, have them read quietman's post #2 here

http://www.bleepingcomputer.com/forums/t/467435/who-or-what-is-hacking-me-tcpview-u-torent-trojan-back-door/

 

scroll to... Important Note:


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