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could i get some help with 2 logs


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#1 dalr21

dalr21

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  • Local time:07:34 PM

Posted 31 March 2013 - 03:04 PM

Hi Ray here again.  I just ran rkill and minitoolbox that brought up a few things up i dont if its anything to worry about any help would be appriciated as i dont really understand them.  Also i ran these because firefox and task scheduler stopped responding i have everything updated and sometimes the keyboard stops responding.

 

Rkill 2.4.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/31/2013 08:09:42 PM in x86 mode.
Windows Version: Windows 7 Starter Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * SensrSvc [Missing Service]

 * FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 03/31/2013 08:10:27 PM
Execution time: 0 hours(s), 0 minute(s), and 45 seconds(s)
 



BC AdBot (Login to Remove)

 


#2 dalr21

dalr21
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  • Local time:07:34 PM

Posted 31 March 2013 - 03:05 PM

MiniToolBox by Farbar  Version:05-03-2013
Ran by michelle mc (administrator) on 31-03-2013 at 20:48:18
Running from "C:\Users\michelle mc\Downloads"
Windows 7 Starter Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
========================= Hosts content: =================================




127.0.0.1       localhost

========================= IP Configuration: ================================

Atheros AR9485 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Hardware not present)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : michellemc-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 16-E5-43-32-D3-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Atheros AR9485 Wireless Network Adapter
   Physical Address. . . . . . . . . : 74-E5-43-32-D3-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::65ef:a13e:946f:bca4%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 31 March 2013 19:15:52
   Lease Expires . . . . . . . . . . : 01 April 2013 19:15:55
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 309650755
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F8-3E-AF-30-85-A9-77-46-5D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {550FC117-BF68-43B8-B9B9-B0E55F2EB838}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7110F200-DC8C-4FF3-A208-3E27D7C109C7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2472:a7f:3f57:febe(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2472:a7f:3f57:febe%19(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  BThomehub.home
Address:  192.168.1.254

Name:    google.com
Addresses:  2a00:1450:4009:808::1008
      173.194.41.131
      173.194.41.129
      173.194.41.142
      173.194.41.136
      173.194.41.132
      173.194.41.134
      173.194.41.133
      173.194.41.135
      173.194.41.137
      173.194.41.130
      173.194.41.128


Pinging google.com [173.194.41.142] with 32 bytes of data:
Reply from 173.194.41.142: bytes=32 time=26ms TTL=52
Reply from 173.194.41.142: bytes=32 time=26ms TTL=52

Ping statistics for 173.194.41.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 26ms, Average = 26ms
Server:  BThomehub.home
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=231ms TTL=43
Reply from 206.190.36.45: bytes=32 time=193ms TTL=44

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 193ms, Maximum = 231ms, Average = 212ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...16 e5 43 32 d3 70 ......Microsoft Virtual WiFi Miniport Adapter
 12...74 e5 43 32 d3 70 ......Atheros AR9485 Wireless Network Adapter
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    281
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 19     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 19     58 2001::/32                On-link
 19    306 2001:0:5ef5:79fb:2472:a7f:3f57:febe/128
                                    On-link
 12    281 fe80::/64                On-link
 19    306 fe80::/64                On-link
 19    306 fe80::2472:a7f:3f57:febe/128
                                    On-link
 12    281 fe80::65ef:a13e:946f:bca4/128
                                    On-link
  1    306 ff00::/8                 On-link
 19    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/31/2013 08:43:01 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c0b3aa9f-bc25-445d-a9db-a1a83c1858bf}

Error: (03/31/2013 03:58:56 PM) (Source: Application Hang) (User: )
Description: The program mmc.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c24

Start Time: 01ce2e1fbfa659f1

Termination Time: 63

Application Path: C:\windows\system32\mmc.exe

Report Id: 5b46ffca-9a13-11e2-aa1a-d4f2b4387eee

Error: (03/29/2013 02:58:12 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed:

Error: (03/26/2013 10:20:18 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)


System errors:
=============
Error: (03/31/2013 07:20:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service hung on starting.

Error: (03/31/2013 07:18:34 PM) (Source: Service Control Manager) (User: )
Description: The DETECT PS2:  service failed to start due to the following error:
%%2

Error: (03/31/2013 07:16:16 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (03/31/2013 07:15:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (03/31/2013 07:15:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.

Error: (03/31/2013 07:15:52 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.

Error: (03/31/2013 03:41:11 PM) (Source: Service Control Manager) (User: )
Description: The DETECT PS2:  service failed to start due to the following error:
%%2

Error: (03/31/2013 03:34:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (03/31/2013 03:33:39 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%%1058

Error: (03/31/2013 03:33:39 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.


Microsoft Office Sessions:
=========================
Error: (03/31/2013 08:43:01 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c0b3aa9f-bc25-445d-a9db-a1a83c1858bf}

Error: (03/31/2013 03:58:56 PM) (Source: Application Hang)(User: )
Description: mmc.exe6.1.7600.16385c2401ce2e1fbfa659f163C:\windows\system32\mmc.exe5b46ffca-9a13-11e2-aa1a-d4f2b4387eee

Error: (03/29/2013 02:58:12 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed:

Error: (03/26/2013 10:20:18 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (03/23/2013 04:46:26 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
ASUS WebStorage (Version: 3.0.143.296)
AsusScreensaver (Version: 1.05)
ASUSUpdate for Eee PC (Version: 1.06.03)
AsusVibe2.0 (Version: 2.0.12.309)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.8.8)
avast! Free Antivirus (Version: 8.0.1483.0)
CapsHook (Version: 1.0.0.7)
CCleaner (Version: 3.28)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
D3DX10 (Version: 15.4.2368.0902)
E-Cam (Version: 2.0.3.0)
Eee Docking 3.10.6 (Version: 3.10.6)
Eee Photo (Version: 1.0.1)
Entity Framework Designer for Visual Studio 2012 - enu (Version: 11.1.20702.00)
ExpressGateCloud (Version: 2.7.44.279)
FontResizer (Version: 1.01.0011)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Hotkey Service (Version: 1.46)
InstantOn for EPC (Version: 2.1.6)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.14.8.1075)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Junk Mail filter update (Version: 15.4.3502.0922)
LiveUpdate (Version: 1.31)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.40308)
Mozilla Firefox 19.0.2 (x86 en-GB) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 15.4.2862.0708)
Paddy Power Poker
Python 3.3.0 (Version: 3.3.150)
Qualcomm Atheros WiFi Driver Installation (Version: 3.0)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek High Definition Audio Driver (Version: 6.0.1.6473)
Revo Uninstaller 1.94 (Version: 1.94)
Secunia PSI (3.0.0.6001) (Version: 3.0.0.6001)
Super Hybrid Engine (Version: 2.21)
Synaptics Pointing Device Driver (Version: 16.2.21.0)
Update for  (KB2504637) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Windows Live (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen (Version: 15.4.5722.2)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX control for remote connections (Version: 15.4.5722.2)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
ZTE_1.2059.0.8

========================= Devices: ================================

Name: USB2.0 UVC VGA WebCam
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


**** End of log ****
 



#3 boopme

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Posted 31 March 2013 - 09:05 PM

Hello dalr21.. I do not see much other  than one service that is not running.

I do not see an Antivirus correct?

 

Please run these so we know there is no malware.

 

Please download AdwCleaner by Xplode onto your desktop.
•Close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with Ok.
•You will be prompted to restart your computer. A text file will open after the restart.
•Please post the contents of that logfile with your next reply.
•You can find the logfile at C:\AdwCleaner[S1].txt as well.


>>>>

Now I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

NOTE:Sometimes if ESET finds no infections it will not create a log.


Edited by boopme, 31 March 2013 - 09:05 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 dalr21

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Posted 31 March 2013 - 09:46 PM

Hi boopme i ran adwcleaner it didnt find anything i'll run eset now.  I ran ccleaner registry it came up with a few strange things about my firewall i saved it but didnt run the cleaner because im not sure.  Heres the log. I'll let you no how eset goes.  Thanks for helping me. :thumbup2:

 

Unused File Extension    SoftGrid.Unavailable    HKCR\SoftGrid.Unavailable
Unused File Extension    .    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.
ActiveX/COM Issue    InProcServer32\C:\windows\system32\wuaucpl.cpl    HKCR\CLSID\{5F327514-6C5E-4d60-8F16-D07FA08A78ED}
ActiveX/COM Issue    LocalServer32\C:\windows\system32\igfxcfg.exe    HKCR\CLSID\{A354BD60-4C0A-11d3-B561-00A0C92E6848}
ActiveX/COM Issue    LocalServer32\C:\windows\system32\igfxcfg.exe    HKCR\CLSID\{EE2D6561-D63C-11D2-B561-00A0C92E6848}
Invalid firewall rule    NetPres-In-TCP-NoScope - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-Out-TCP-NoScope - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-WSD-In-UDP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-WSD-Out-UDP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-In-TCP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-Out-TCP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-In-TCP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Out-TCP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-In-UDP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Out-UDP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Prov-Out-TCP - %SystemRoot%\ehome\mcx2prov.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-McrMgr-Out-TCP - %SystemRoot%\ehome\mcrmgr.exe    HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-In-TCP-NoScope - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-Out-TCP-NoScope - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-WSD-In-UDP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-WSD-Out-UDP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-In-TCP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    NetPres-Out-TCP - %SystemRoot%\system32\netproj.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-In-TCP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Out-TCP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-In-UDP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Out-UDP - %SystemRoot%\ehome\ehshell.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-Prov-Out-TCP - %SystemRoot%\ehome\mcx2prov.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
Invalid firewall rule    MCX-McrMgr-Out-TCP - %SystemRoot%\ehome\mcrmgr.exe    HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
 



#5 dalr21

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Posted 01 April 2013 - 01:47 PM

Hi boopme eset found no threats do you think there could be a problem with the machine from the previous logs.



#6 dalr21

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Posted 01 April 2013 - 03:50 PM

HI again sorry for the double post.  I tried to open avast today and it says it side by side configuration is incorrect does this mean im no getting protection from avast and will i have to reinstall it as far as i know its only occured in the past day or two.



#7 boopme

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Posted 01 April 2013 - 07:14 PM

Hello are all windows updates installed?
 
If no joy..
Turn off Windows' User Account Control (UAC). >>> Disable UAC on Windows 7
Install
Live 32-bit - Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
 
Reboot your computer
Renable UAC by reversing instructions above.
 
 
 


Edited by boopme, 01 April 2013 - 07:20 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 boopme

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Posted 01 April 2013 - 07:23 PM

Also
Download Windows Repair (all in one) from this site Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button: p22001645.gif

Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button: p22001646.gif

Go to Step 4 and under "System Restore" click on Create button: p22001644.gif

Go to Start Repairs tab and click Start button. p22001166.gif

Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default): p22001647.gif

Click on box next to the Restart System when Finished. Then click on Start.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 dalr21

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Posted 02 April 2013 - 08:14 AM

installed visual c++ went well.  Also i ran tweaking chkdsk went well sfc /scannow said there were corrupt files which it was unable to fix.  Start repairs also gave me alot of warnings most said this contains wildcard an some more stuff if you wish to see the logs i will post them.



#10 boopme

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Posted 02 April 2013 - 12:24 PM

OK, you have a lot of corrupt files.  You need to start a new topic in WIn7. So they can see what needs to be replaced.

Title it " Start repairs gives me a lot of warnings" Tell them you have an x86 system.

 

You can link back to here

http://www.bleepingcomputer.com/forums/t/490363/could-i-get-some-help-with-2-logs/#entry3017894


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 dalr21

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Posted 02 April 2013 - 03:40 PM

no problem boopme thanks for the help.



#12 boopme

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Posted 02 April 2013 - 07:16 PM

You;re welcome, I'll keep this open if you need to come back. I just rather you have a Win 7 expert help you with the files as I am not up to date on them.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 dalr21

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Posted 03 April 2013 - 02:35 PM

no worries boopme thks.






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