Just a question and I think I already have part of it answered.
I recently had problems with Norton Internet Security 2013 on my laptop. I could not get an answer to why a problem was occurring that I had already removed and re-installed Norton 3 times. (mind you the problem does not happen on my desktop machine at all). So I went to Norton live chat and waited for over 1/2 hour to chat with someone. That someone wanted permission to take control of my laptop and 'fix' the issue. The error 8506, 421.
The tech support guy took over my computer and wiped out my Malwarebytes and Spybot and told me those were the problem and why Norton was conflicting with it causing me issues. And that I should not be running Malwarebytes and Spybot.
I use the free version of both and they are demand scanning of the system. Further I have the exactly the same set up on 3 other laptops and my monster machine desktop. None of those have presented the issue I was having with my Dell laptop. All systems running Win 7, either 32 bit or 64 and home edition or professional.
Can someone tell me if the Norton rep was giving me a line or if indeed this is causing an issue? And why have I not seen it on any other of the machines I own or are family members.
(As writing this I did receive an email from Malwarebytes support who told me their software would not create any conflicts with Norton. So what about Spybot?)
AND both Malwarebytes and Spybot have caught issues (nothing critical) that Norton has not.
Thank you in advance for any insight to this issue.