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BLUE SCREEN found!


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#1 josh@bcn

josh@bcn

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Posted 30 March 2013 - 03:47 AM

Hi, When I woke up this morning and opened up my computer the BSOD appeared, I was't able to get the number and I am afraid that this blue screen will cause me troubles. So please, help me.

 

Thanks!

 

btw, I have a windows 7 ace aspire one notebook.

 

 

 



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#2 Artrooks

Artrooks

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Posted 30 March 2013 - 09:14 AM

Hello josh@bcn,

One blue screen might not be much to go on, but if you wish to look further into it, please follow the procedures below:

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

Thank you

 

 


Regards,
Brooks



 





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