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Desktop Has Slowed Considerably - Part 2


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17 replies to this topic

#1 testshot

testshot

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  • Local time:11:58 AM

Posted 29 March 2013 - 03:56 PM

Looking for some help with this one...

 

Here was my opening from the thread in the Security forum - link to that thread is below and shows the PC to be clean

 

"Have noticed that my desktop's performance has suddenly slowed considerably and not sure if I am posting here in the right place.  Two weekends ago, performance was fine - click on a program or document, immediate response.  Now, the desktop boots up but when you click on anything, the response can vary from immediate (normal performance) to up to a two minute lag between click and the item showing up on screen, with most (8 out of 10) clicks resulting in the two minute lag.  Have not installed any new programs since the problem has arisen.

 

Additionally, have been receiving the following Windows pop-up message box:

TITLE:  Windows - Do you want to change the color scheme to improve performance

DESCRIPTION:  Windows has detected your computer's performance is slow.  This could be because there are not enough resources to run the Windows Aero color scheme.  To improve performance, try changing the color scheme to Windows 7 Basic.  Any change you make will be in effect next time you log on to Windows.

MESSAGE BOX CHOICES:

(1)  Change the color scheme to Windows 7 Basic.

(2)  Keep the current color scheme, but ask me again if my computer continues to perform slowly.

(3)  Keep the current color scheme and do not ask me again.

Taking the option (1) to to change to Windows 7 Basic makes things a little better, but there still is quite a considerable lag (maybe down to 75 seconds between click and showing up on screen vs. 120).

 

Lastly and not sure if related, had an incident after the last time this PC ran normal as the audio card kept on cutting out.  Has not returned, but wondering if there is some type of hardware failure vs. a software issue going on here.

 

Desktop PC is a stock HP Pavillion p6610f running Windows 7 Home Premium (64 bit)

Stock was an AMD Athlon II 635 Quad-Core Processor, 4 GB DDR3 RAM, with ATI Radeon 4200 HD integrated graphics.  Windows Task Manager shows CPU usage skyrocketing then crashing, even when user is not subjecting the PC with opening new programs/documents.  Case has not been cracked open or modified, nor has this PC been moved in quite sometime."

 

Any thoughts on what to try next?

 

http://www.bleepingcomputer.com/forums/t/489552/desktop-has-slowed-considerably/



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#2 noknojon

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Posted 29 March 2013 - 08:52 PM

Hi -

Sorry to be a pest, but can you please re-run MiniToolBox again, as Broni had you do. I noted a few items.

Please download MiniToolBox, Save it to your desktop
Close any Firefox browsers you may have open
Double click the icon to launch the program
Make sure the following options are checked:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Problem only)
  • List Users, Partitions and Memory size.
    Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
    Please copy and paste the contents in your reply

Next - Post a snapshot with Speccy as this may give us a bit more to look at -
Publish a Snapshot using Speccy << Follow These Directions

 

Also -

Download Security Check by Screen317 again from HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Please make sure these are all new runs, and not reposts of the ones you did earlier -

 

Thank You -



#3 testshot

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Posted 29 March 2013 - 11:23 PM

Here is the re-run of MiniToolBox - please note that I have run this in Safe Mode with Networking as this is the only mode that works reasonably well.  A normal boot brings the slowness with each mouse click or other user action.

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Dave (administrator) on 29-03-2013 at 23:38:52
Running from "C:\Users\Dave\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.2 metric=1 publish=Yes
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Dave-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 1C-65-9D-99-BA-05
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 1C-65-9D-99-BA-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-24-EC-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::70:b3f7:49e3:f144%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.13(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 29, 2013 7:03:43 PM
   Lease Expires . . . . . . . . . . : Saturday, March 30, 2013 7:03:44 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 258224464
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3C-AE-F9-64-31-50-24-EC-E9
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{26D230FF-0A78-4819-88C6-BB4DB4043BC5}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:803::1000
 74.125.226.197
 74.125.226.200
 74.125.226.196
 74.125.226.199
 74.125.226.195
 74.125.226.193
 74.125.226.192
 74.125.226.201
 74.125.226.194
 74.125.226.198
 74.125.226.206
 
 
Pinging google.com [74.125.226.197] with 32 bytes of data:
Reply from 74.125.226.197: bytes=32 time=15ms TTL=251
Reply from 74.125.226.197: bytes=32 time=10ms TTL=251
 
Ping statistics for 74.125.226.197:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 15ms, Average = 12ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=197ms TTL=249
Reply from 98.138.253.109: bytes=32 time=74ms TTL=50
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 74ms, Maximum = 197ms, Average = 135ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...1c 65 9d 99 ba 05 ......Microsoft Virtual WiFi Miniport Adapter
 12...1c 65 9d 99 ba 04 ......802.11n Wireless LAN Card
 11...64 31 50 24 ec e9 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.13     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.1.2     192.168.1.13     21
      192.168.1.0    255.255.255.0         On-link      192.168.1.13    276
     192.168.1.13  255.255.255.255         On-link      192.168.1.13    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.13    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.13    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.13    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.1.2       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::70:b3f7:49e3:f144/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/29/2013 11:35:09 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (03/29/2013 11:35:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/29/2013 11:35:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/29/2013 11:33:05 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (03/29/2013 07:20:16 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (03/29/2013 07:14:16 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (03/29/2013 07:12:14 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (03/29/2013 06:56:10 PM) (Source: Bonjour Service) (User: )
Description: 200: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (03/29/2013 06:56:10 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
Error: (03/29/2013 06:55:10 PM) (Source: Bonjour Service) (User: )
Description: 200: ERROR: read_msg errno 0 (The operation completed successfully.)
 
 
System errors:
=============
Error: (03/29/2013 11:36:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:36:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:36:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:17 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:17 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:34:17 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (03/29/2013 11:32:27 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.1.3)
AC3Filter 1.63b (Version: 1.63b)
Active@ ISO Burner (Version: 2.5.0)
Adobe AIR (Version: 3.2.0.2070)
Adobe Photoshop Elements 3.0 (Version: 003.000.0000)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Airfoil (Version: 3.3.1)
Airlink101 PS Software
Amazon Cloud Drive (Version: 1.10.00.0)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Amazon MP3 Uploader (Version: 1.0.8)
AMD APP SDK Runtime (Version: 2.5.684.212)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2011.0627.1558.26805)
AMD Media Foundation Decoders (Version: 1.0.60627.1551)
AMD VISION Engine Control Center (Version: 2011.0627.1558.26805)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Ashampoo Burning Studio 2012 v10.0.15 (Version: 10.0.15)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ATI AVIVO64 Codecs (Version: 11.6.0.10627)
ATI Catalyst Install Manager (Version: 3.0.833.0)
ATI Problem Report Wizard (Version: 3.0.804.0)
Audacity 2.0
Avery Wizard 4.0 (Version: 4.0.4)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 13.0.2890)
AVG 2013 (Version: 13.0.2897)
AVG 2013 (Version: 13.0.2899)
AVG 2013 (Version: 2013.0.2904)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.1.391.0)
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========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 18%
Total physical RAM: 3839.29 MB
Available physical RAM: 3147.04 MB
Total Pagefile: 7676.76 MB
Available Pagefile: 7051.95 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.13 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:686.46 GB) (Free:434.9 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.08 GB) (Free:1.48 GB) NTFS
8 Drive k: (New Volume) (Fixed) (Total:2794.39 GB) (Free:1994.96 GB) NTFS
9 Drive y: (Volume_2) (Network) (Total:1831.84 GB) (Free:371.19 GB) NTFS
10 Drive z: (Volume_1) (Network) (Total:1831.84 GB) (Free:579.72 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAVE-HP
 
Administrator            Dave                     Guest                    
Maureen                  
 
 
**** End of log ****


#4 noknojon

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Posted 30 March 2013 - 01:42 AM

Thanks -

Speccy and Security Check also please -



#5 testshot

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Posted 30 March 2013 - 07:40 AM

Here is the new run of Security Check, again in Safe Mode with Networking.

 

 

 Results of screen317's Security Check version 0.99.61  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox 11.0 Firefox out of Date!  
 Google Chrome 25.0.1364.172  
 Google Chrome 26.0.1410.43  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 


#6 testshot

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Posted 30 March 2013 - 07:47 AM

For the running of Speecy, I let it run for well over 8 hours, but it was still "analyzing" most components.  Only the Optical Drive and Audio had finished.

 

Noticed that the following error message popped up - CPL dll init failed (error 2)!  Some information will not be displayed!

Xing out of this error message terminated Speecy after the crash report pop-up came up, so unfortunately I did not take down what was displayed for Optical Drive and Audio.  Rerunning Speecy now brings up the same error message.

 

Does this have something to do with me running currently in Safe Mode?  Should I dump the install of Speecy using Revo Uninstaller and reinstall?



#7 noknojon

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Posted 30 March 2013 - 05:25 PM

Hi -

Even though it may "seem slower" you need to run Speccy in Normal mode to get any readings.

 

There are many programs that will not give correct readings, or fully complete the task in Safe mode.

Please re-try to do as many of these things as you can in Normal Mode since the readings are currently not correct -

Do you think you have any Antivirus still installed, as Security check is not recognising anything being installed ?

 

Speccy has nothing to do with Revo, as it gives us a reading on the installed computer components mainly -

There may be an issue with certain drivers, but it will not show with only Safe mode working.

 

Thank You -

Please read This Article for the removal of all AVG items.
 


Edited by noknojon, 30 March 2013 - 05:31 PM.


#8 testshot

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Posted 05 April 2013 - 07:11 AM

Going to run these in regular mode today/tomorrow



#9 noknojon

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Posted 05 April 2013 - 04:35 PM

Thank You very much for your update - :thumbup2:



#10 testshot

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Posted 06 April 2013 - 03:54 PM

All of the below have been run in "Normal" mode...

 

(A) Speccy results here - http://speccy.piriform.com/results/K1e5KT1BnsREIDBuGDkCibk

 

(B) MiniToolbox results here:

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Dave (administrator) on 06-04-2013 at 16:34:09
Running from "C:\Users\Dave\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.2 metric=1 publish=Yes
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Dave-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 1C-65-9D-99-BA-05
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 1C-65-9D-99-BA-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-24-EC-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::70:b3f7:49e3:f144%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, April 06, 2013 4:04:57 PM
   Lease Expires . . . . . . . . . . : Sunday, April 07, 2013 4:15:59 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 258224464
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-3C-AE-F9-64-31-50-24-EC-E9
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c2d:357f:3f57:fef5(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3c2d:357f:3f57:fef5%15(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:800::1000
 173.194.43.41
 173.194.43.32
 173.194.43.37
 173.194.43.36
 173.194.43.38
 173.194.43.39
 173.194.43.46
 173.194.43.34
 173.194.43.40
 173.194.43.35
 173.194.43.33
 
 
Pinging google.com [173.194.43.36] with 32 bytes of data:
Reply from 173.194.43.36: bytes=32 time=17ms TTL=252
Reply from 173.194.43.36: bytes=32 time=24ms TTL=252
 
Ping statistics for 173.194.43.36:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 24ms, Average = 20ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=329ms TTL=50
Reply from 98.138.253.109: bytes=32 time=188ms TTL=50
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 188ms, Maximum = 329ms, Average = 258ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=53ms TTL=128
Reply from 127.0.0.1: bytes=32 time=19ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 53ms, Average = 36ms
===========================================================================
Interface List
 14...1c 65 9d 99 ba 05 ......Microsoft Virtual WiFi Miniport Adapter
 12...1c 65 9d 99 ba 04 ......802.11n Wireless LAN Card
 11...64 31 50 24 ec e9 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0      192.168.1.2     192.168.1.10     21
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    276
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0      192.168.1.2       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:4137:9e76:3c2d:357f:3f57:fef5/128
                                    On-link
 11    276 fe80::/64                On-link
 15    306 fe80::/64                On-link
 11    276 fe80::70:b3f7:49e3:f144/128
                                    On-link
 15    306 fe80::3c2d:357f:3f57:fef5/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/06/2013 04:33:26 PM) (Source: Bonjour Service) (User: )
Description: 444: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (04/06/2013 04:33:26 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
Error: (04/06/2013 04:32:26 PM) (Source: Bonjour Service) (User: )
Description: 444: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (04/06/2013 04:32:26 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
Error: (04/06/2013 04:31:26 PM) (Source: Bonjour Service) (User: )
Description: 444: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (04/06/2013 04:31:26 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
Error: (04/06/2013 04:30:26 PM) (Source: Bonjour Service) (User: )
Description: 456: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (04/06/2013 04:30:26 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
Error: (04/06/2013 04:29:26 PM) (Source: Bonjour Service) (User: )
Description: 488: ERROR: read_msg errno 0 (The operation completed successfully.)
 
Error: (04/06/2013 04:29:26 PM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053
 
 
System errors:
=============
Error: (04/06/2013 04:08:34 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error: 
%%126
 
Error: (04/06/2013 04:02:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 04:02:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 04:02:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 04:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 04:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 04:01:54 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 03:59:48 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 03:59:48 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/06/2013 03:59:48 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.1.3)
AC3Filter 1.63b (Version: 1.63b)
Active@ ISO Burner (Version: 2.5.0)
Adobe AIR (Version: 3.2.0.2070)
Adobe Photoshop Elements 3.0 (Version: 003.000.0000)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Airfoil (Version: 3.3.1)
Airlink101 PS Software
Amazon Cloud Drive (Version: 1.10.00.0)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Amazon MP3 Uploader (Version: 1.0.8)
AMD APP SDK Runtime (Version: 2.5.684.212)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2011.0627.1558.26805)
AMD Media Foundation Decoders (Version: 1.0.60627.1551)
AMD VISION Engine Control Center (Version: 2011.0627.1558.26805)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
Ashampoo Burning Studio 2012 v10.0.15 (Version: 10.0.15)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
ATI AVIVO64 Codecs (Version: 11.6.0.10627)
ATI Catalyst Install Manager (Version: 3.0.833.0)
ATI Problem Report Wizard (Version: 3.0.804.0)
Audacity 2.0
Avery Wizard 4.0 (Version: 4.0.4)
AVG 2013 (Version: 13.0.2805)
AVG 2013 (Version: 13.0.2890)
AVG 2013 (Version: 13.0.2897)
AVG 2013 (Version: 13.0.2899)
AVG 2013 (Version: 2013.0.2904)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.1.391.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.95)
calibre (Version: 0.9.23)
Canon Easy-WebPrint EX
Canon MP Navigator EX 3.1
Canon MX340 series MP Drivers
Canon MX340 series User Registration
Canon Speed Dial Utility
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0627.1558.26805)
Catalyst Control Center InstallProxy (Version: 2011.0627.1558.26805)
Catalyst Control Center Localization All (Version: 2011.0627.1558.26805)
CCC Help Chinese Standard (Version: 2011.0627.1557.26805)
CCC Help Chinese Traditional (Version: 2011.0627.1557.26805)
CCC Help Czech (Version: 2011.0627.1557.26805)
CCC Help Danish (Version: 2011.0627.1557.26805)
CCC Help Dutch (Version: 2011.0627.1557.26805)
CCC Help English (Version: 2011.0627.1557.26805)
CCC Help Finnish (Version: 2011.0627.1557.26805)
CCC Help French (Version: 2011.0627.1557.26805)
CCC Help German (Version: 2011.0627.1557.26805)
CCC Help Greek (Version: 2011.0627.1557.26805)
CCC Help Hungarian (Version: 2011.0627.1557.26805)
CCC Help Italian (Version: 2011.0627.1557.26805)
CCC Help Japanese (Version: 2011.0627.1557.26805)
CCC Help Korean (Version: 2011.0627.1557.26805)
CCC Help Norwegian (Version: 2011.0627.1557.26805)
CCC Help Polish (Version: 2011.0627.1557.26805)
CCC Help Portuguese (Version: 2011.0627.1557.26805)
CCC Help Russian (Version: 2011.0627.1557.26805)
CCC Help Spanish (Version: 2011.0627.1557.26805)
CCC Help Swedish (Version: 2011.0627.1557.26805)
CCC Help Thai (Version: 2011.0627.1557.26805)
CCC Help Turkish (Version: 2011.0627.1557.26805)
ccc-utility64 (Version: 2011.0627.1558.26805)
CDBurnerXP (Version: 4.3.8.2568)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Citrix online plug-in - web (Version: 11.2.0.31560)
Citrix online plug-in (DV) (Version: 11.2.0.31560)
Citrix online plug-in (HDX) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 11.2.0.31560)
Citrix online plug-in (Web) (Version: 11.2.0.31560)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink DVD Suite Deluxe (Version: 7.0.2823)
D3DX10 (Version: 15.4.2368.0902)
Diamond Draft 2013
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DivX Setup (Version: 2.6.1.5)
D-Link ShareCenter (DNS-320) Setup Wizard (Version: 1.0.3.0)
Dora's Carnival Adventure (Version: 2.2.0.95)
DraftDominator Version 13.0L
Dropbox (Version: 1.6.18)
DVD Menu Pack for HP MediaSmart Video (Version: 4.1.4030)
Escape Rosecliff Island (Version: 2.2.0.95)
ESET Online Scanner v3
Express Burn Disc Burning Software
FATE (Version: 2.2.0.95)
File Renamer Turbo (Version: 01.00.00.00)
Final Drive Nitro (Version: 2.2.0.95)
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
Foxit Reader (Version: 4.3.0.1110)
GIMP 2.6.11 (Version: 2.6.11)
Google Chrome (Version: 26.0.1410.43)
Google Desktop (Version: 5.9.1005.12335)
Google Drive (Version: 1.8.4357.4863)
Google Talk Plugin (Version: 3.16.0.12200)
Google Update Helper (Version: 1.3.21.135)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.6402)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.7102)
H&R Block New Jersey 2010 (Version: 1.10.3001)
H&R Block New Jersey 2011 (Version: 1.11.3401)
H&R Block New York 2010 (Version: 1.10.4901)
H&R Block New York 2011 (Version: 1.11.4401)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.4.12850.3526)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Game Console
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.1.4229)
HP MediaSmart Music (Version: 4.1.4301)
HP MediaSmart Photo (Version: 4.1.4211)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.1.4214)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.3.0)
HP Odometer (Version: 2.10.0000)
HP Setup (Version: 8.1.4186.3400)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.002.003.003)
HP Vision Hardware Diagnostics (Version: 2.1.2.27173)
Hulu Desktop (Version: 0.9.13)
HydraVision (Version: 4.2.208.0)
iCloud (Version: 2.1.1.3)
IHA_MessageCenter (Version: 1.1.0)
InfraRecorder 0.52 (x64 edition) (Version: 0.52.00.00)
iTunes (Version: 11.0.1.12)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo
LabelPrint (Version: 2.5.2823)
LightScribe System Software (Version: 1.18.15.1)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.1.4030)
Mozilla Firefox 11.0 (x86 en-US) (Version: 11.0)
mp3Tag 5.91
mp3Tag Pro 7.1
Mp3tag v2.49a (Version: v2.49a)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
Newsbin Pro (Version: 5.59)
Norton Security Scan (Version: 3.7.2.5)
Opera 11.52 (Version: 11.52.1100)
PDF Complete Special Edition (Version: 3.5.111)
Pdf995 (installed by H&R Block)
PdfEdit995 (installed by H&R Block)
PDFZilla V1.2.9
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
PictureMover (Version: 3.5.0.28)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4022)
PowerDirector (Version: 8.0.2906)
PressReader (Version: 5.10.621.0)
Python 2.7 PIL-1.1.7
Python 2.7.3 (Version: 2.7.3150)
QuickPar 0.9 (Version: 0.9)
QuickTime (Version: 7.73.80.64)
QVIVO (Version: 3.1.10.151)
Ralink RT2860 Wireless LAN Card
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
Realtek High Definition Audio Driver (Version: 6.0.1.6132)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.2926)
Revo Uninstaller 1.94 (Version: 1.94)
RotoChamp 2011 (Version: 2.1.0.76)
Roxio CinemaNow 2.0 (Version: 1.0.284)
SABnzbd 0.6.5 (Version: 0.6.5)
Safari (Version: 5.34.57.2)
Speccy (Version: 1.20)
Spesoft Audio Converter 2.6
Spotify (Version: 0.8.5.1333.g822e0de8)
Switch Sound File Converter
TiVo Desktop 2.8.3 (Version: 2.8.412.370)
Total Recorder 8.3 Professional Edition
Trader's Little Helper 2.6.0 (Version: 2.6.0)
TreeSize Free V2.7 (Version: 2.7)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Verizon Download Manager (Version: 12)
Verizon Download Manager (Version: 9)
Verizon FiOS Activation
Verizon Help and Support Tool
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 1.1.10 (Version: 1.1.10)
VueScan
Vz In Home Agent (Version: 7.03.32)
Vz In Home Agent (Version: 8.03.41)
Wheel of Fortune 2 (Version: 2.2.0.95)
Winamp (Version: 5.622 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Essentials Media Codec Pack 3.6 [64-Bit] (Version: 3.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
WinFF 1.3.2
WinMerge 2.12.4 (Version: 2.12.4)
WinRAR archiver
XBMC
Zinio Reader 4 (Version: 4.0.2811)
Zuma Deluxe (Version: 2.2.0.95)
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 44%
Total physical RAM: 3839.29 MB
Available physical RAM: 2116.04 MB
Total Pagefile: 7676.76 MB
Available Pagefile: 5627.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.59 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:686.46 GB) (Free:434.62 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.08 GB) (Free:1.48 GB) NTFS
8 Drive k: (New Volume) (Fixed) (Total:2794.39 GB) (Free:1994.96 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAVE-HP
 
Administrator            Dave                     Guest                    
Maureen                  
 
 
**** End of log ****
 
(3) Here is the log from Security Check in "Regular" mode - please note that I have not yet reinstalled my Anti-Virus program that we removed while I was working through the Security steps with Broni.
 

 Results of screen317's Security Check version 0.99.62  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox 11.0 Firefox out of Date!  
 Google Chrome 25.0.1364.172  
 Google Chrome 26.0.1410.43  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
 


#11 noknojon

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Posted 06 April 2013 - 09:03 PM

Hi -

Please reinstall your Antivirus and see how things are now -

 

Thank You -



#12 noknojon

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Posted 06 April 2013 - 10:10 PM

Hi -
First try to go to this M/soft FixIt first to reset your Hosts file http://go.microsoft.com/?linkid=9668866 It is missing or corrupted.
Click on it and select Run, and follow any directions -

 

I had started this reply without fully reading your Speccy report, and it was based on the other items given.

Please see your SMART readings below, as I believe that you have a HDD problem -

After doing the first item I listed, I would make a back-up of all files you want to keep.


S.M.A.R.T
01 Read Error Rate: 120 (099 worst) Data 000E1CC3C3
03 Spin-Up Time: 095 (095) Data 0000000000
04 Start/Stop Count: 096 (096) Data 000000132F
05 Reallocated Sectors Count: 100 (100) Data 0000000015
07 Seek Error Rate: 084 (060) Data 00111F5E4A
09 Power-On Hours (POH): 087 (087) Data 0000002EC5
0A Spin Retry Count: 100 (100) Data 0000000000
0C Device Power Cycle Count: 098 (098) Data 0000000995
B4: 100 (100) Data 002386CBCC
B7 SATA Downshift Error Count: 100 (100) Data 0000000000
B8 End-to-End error / IOEDC: 100 (100) Data 0000000000
BB Reported Uncorrectable Errors: 100 (100) Data 0000000000
BC Command Timeout: 100 (100) Data 0000000000
BD High Fly Writes (WDC): 100 (100) Data 0000000000
BE Temperature Difference from 100: 068 (061) Data 0020140020
C2 Temperature: 032 (040) Data 0000000020
C3 Hardware ECC Recovered: 036 (025) Data 000E1CC3C3
C4 Reallocation Event Count: 100 (100) Data 0000000015
C5 Current Pending Sector Count: 100 (100) Data 0000000000
C6 Uncorrectable Sector Count: 100 (100) Data 0000000000
C7 UltraDMA CRC Error Count: 200 (200) Data 0000000000
Mine is below if you wish to compare any readings - SMART is located near the bottom of the list -


http://speccy.piriform.com/results/oIdaoyjnT1J0Q05jYhLrdnE

I am starting to think you do have a hardware problem and it is the HDD -


Run a Disk Check on your C: drive (or your main Hard drive letter] in Windows Vista or Windows 7:
•Click the Start button and select Computer
Right-click on C: and select Properties
•Click on the Tools tab
•Under Error-checking click the Check Now... button and click Continue at the User Account Control prompt
•Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors
•Click on the Start button
•When the message box pops up, click the Schedule disk check button and Restart your computer in Normal Mode
•Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so
This should take over 2 hours (in your case) and please do not turn the computer off - It will reboot after completion

 

If for any reason the scan stops totally after stage 3 or 4 is completed (please do not force this) you may turn off to restart -
This will mean the HDD is very bad and should be replaced.
Please let us know how things run -

 

NOTE - AVG  files were still installed at the time that you ran MiniToolBox, they have not been removed, but are still sitting there, even though they are not showing in Security Report - This is another reason I wanted the scan in "real time" mode -

 

If you are able, this is another Normal Mode program,

Download AdwCleaner by Xplode, from BC download area
NOTE:Close all open programs including your browser while the program runs.
Your computer will be Rebooted after the scan completes.

To launch it click on Delete
A log should be generated after scan and reboot, post it here.

 

Thank You -



#13 noknojon

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Posted 07 April 2013 - 01:53 AM

The other item that seemed important was this one > >

The Server service depends on the Security Accounts Manager service which failed to start because of the following error:
%%1058

 

Go to services

Right click on remote procedure call service- Select start it
Right click on security accounts manager service- Select start it

Also > >

"MICROSOFT software shadow copy provider" may be disabled. Try enabling it  -

 

Regards -



#14 testshot

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Posted 13 April 2013 - 03:52 PM

Here is the AdwCleaner log

 

 

# AdwCleaner v2.200 - Logfile created 04/13/2013 at 16:50:48
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Dave - DAVE-HP
# Boot Mode : Normal
# Running from : C:\Users\Dave\Downloads\AdwCleaner.exe
# Option [Search]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
 
***** [Registry] *****
 
Key Found : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Found : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16470
 
[OK] Registry is clean.
 
-\\ Mozilla Firefox v11.0 (en-US)
 
File : C:\Users\Dave\AppData\Roaming\Mozilla\Firefox\Profiles\fwxicvyu.default\prefs.js
 
[OK] File is clean.
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Dave\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
-\\ Opera v11.52.1100.0
 
File : C:\Users\Dave\AppData\Roaming\Opera\Opera\operaprefs.ini
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [1096 octets] - [13/04/2013 16:50:48]
AdwCleaner[S1].txt - [35427 octets] - [24/03/2013 23:06:01]
 
########## EOF - C:\AdwCleaner[R1].txt - [1217 octets] ##########


#15 testshot

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Posted 13 April 2013 - 03:57 PM

Ran the Microsoft FixIt from the prior msg - no error messages received.

 

From the Services view on Control Panel:

 

Right click on remote procedure call service- Select start it  >>> there were two - first (the non-locator) was already started, so I refreshed - second (the locator) was not started, so I did
Right click on security accounts manager service- Select start it  >>> this was already started, so I refreshed

MICROSOFT software shadow copy provider" may be disabled. Try enabling it  >>> did not see enable as an option, so I started it






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