I have been having issues with my keyboard that was unresponsive and no amount of work arounds seemed to fix it and I have problem icons next to two USB Controllers under Other Devices in Control Panel. This problem started when I woke my PC from sleep as it had been fine up to that point. I have tried the keyboard on another PC and it's fine. So please bear in mind that I cannot type in any commands. My mouse does work although it acts strange -- I can click on START but have to right click on Control Panel and select OPEN but can then simply click on other icons to open them. Also I cannot double click to open a program I have to right click and select RUN. My PC was built by me and has an ASUS P8Z68-V PRO MB. I decided to try and reinstall Windows so I inserted the OEM disc and selected Upgrade to see if it would reinstall Windows and fix the issue. It gave me a message that said it needed to get an updated file and would stay connected to the Internet throughout the whole install process. Well after about an hour I went back to the PC and it was stuck in a boot up loop. A screen would pop up that had two options:
- Install Windows
- Windows 7
It auto selected Install Windows after about five seconds and then rebooted. It kept doing this until I selected Windows 7 (the arrow keys on my KB work fine) when it booted into Windows normally. I then got a message box that said something to the effect that Windows could not be installed on this machine and to go to the Internet and check to see what computers were compatible with Win7 -- implying that my PC was not suitable????
I gave up on this and tried to install Windows fresh so while still in Windows I inserted the disc and selected Clean Install. The first thing it said was that the files on the E: drive needed repairing and the options were:
- Skip Repair
Not sure what the E: drive was (it used to be my thumbdrive but I have a feeling that the previous attempt to install Windows somehow created an E: drive). Anyway Repair didn't work so I selected SKIP. It went through the same routine again with the same result as before. I finally decided to see if I could boot to the DVD and install from there. I went into my BIOS and see these:
- UEFI Windows Boot Manager
- My hard drive
- UEFI P5: HL-DT-ST DVDRAM GH22NS70 (is this the E: drive)?
- P5: HL-DT-ST DVDRAM GHNS70
I am assuming the last two are my DVD drive but have no idea why there are two entries. I selected the last one to be my first boot drive, saved, and exited the BIOS. After booting it opened a windows (on a plain windows background) and then started to put the same three or four symbols over and over line after line until after about ten minutes it stopped at the bottom of the page.
I went back into the BIOS and selected #3 to boot to. It rebooted and I get a Windows with the same two options as with my first attempts at reinstallation:
- Install Windows
- Windows 7
With the option to do a memory check at the bottom of the screen. I selected #1 Windows Installer. The next screen had this:
Failed to start Windows Installer possibly due to recent hardware or software changes.
File \$Windows. ~BT\Windows\System32\Windload.UEFI
Selected entry could not be loaded because the application is missing or corrupted.
After getting back into Windows I see that there are two folder added to my C: drive BTWIndows and CTWindows which I deleted. Can anyone PLEASE help me here as this PC useable without a keyboard and now I can't even reinstall Windows. Let me know if you need any more information or screen shots.
Edited by hamluis, 30 March 2013 - 06:17 AM.
Moved from Win 7 to Internal Hardware - Hamluis.