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Need help removing Lenovo Think-Vantage Front-End


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#1 caseycm2009

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Posted 28 March 2013 - 01:40 PM

I have a marvelous IBM/Lenovo Thinkpad from end of 2006. I have had no hardware problems at all. However, now that it's old and encumbered, I need to clean up. I will follow all the instructions in the computer running slow post, but I would really like to remove all the Lenova stuff that came installed on this computer. I never used it for business and I don't even travel with my laptop anymore, and I am pretty sure I can get by without it.

 

I am at SP3.

 

Can anybody give me guidance on this or point me somewhere for instructions?  

Thank you very much.

Crystal


Edited by hamluis, 13 August 2014 - 03:28 PM.
Moved from XP to Am I Infected - Hamluis.


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#2 dc3

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Posted 28 March 2013 - 02:06 PM

Please post the model of this Thinkpad so we can find specific information for your computer.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 caseycm2009

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Posted 28 March 2013 - 04:54 PM

My Thinkpad is X60.  Hopefully this additional info is sufficient from DXDiag

 

   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.130107-0416)
           Language: English (Regional Setting: English)
System Manufacturer: LENOVO
       System Model: 17097HU
               BIOS: Phoenix FirstBIOS™ Notebook Pro Version 2.0 for ThinkPad
          Processor: Genuine Intel® CPU           T2400  @ 1.83GHz (2 CPUs)
             Memory: 1014MB RAM
         

 

Thank you

Crystal



#4 dc3

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Posted 28 March 2013 - 05:02 PM

Alright, we have the model which will give us a good start, but we can also find more by providing us with a couple more scans.

 

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy

 

Please download MiniToolBox  , save it to your desktop and run it.

 Checkmark the following checkboxes:

  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.


 Click Go and paste the content into your next post.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 caseycm2009

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Posted 03 April 2013 - 05:03 PM

Thank you for your help. I am working on this project sporadically, because of some  health issues, so forgive me if I don't respond right away to your assistance.   It was not clear in your request whether the use of  Minitoolkit and paste was instead of using Speccy or in addition to, so first, here is copy and paste of running Minitoolkit. I see there are errors, but after those there is some information.   ( I will  put the Speccy snapshot into another Reply.

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Crystal (administrator) on 03-04-2013 at 14:38:16
Running from "C:\Documents and Settings\Crystal\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors:

===============================

Application errors:
==================
Error: (03/06/2013 11:43:28 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe took

longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 1740 (0x6cc)

Thread address : 0x7C90E514

Thread message :

 Build VSCORE.15.1.0.519 / 5500.1093
 Object being scanned = \Device\HarddiskVolume1\Program Files\Common

Files\McAfee\SystemCore\naievent.dll
 by C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 5003(0)(0)
 5002(0)(1)

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 42266

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 42266

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/19/2013 01:47:27 AM) (Source: Application Hang) (User: )
Description: Hanging application Picasa3.exe, version 3.9.135.93, hang module hungapp, version 0.0.0.0, hang

address 0x00000000.

Error: (02/19/2013 01:47:27 AM) (Source: Application Hang) (User: )
Description: Hanging application Picasa3.exe, version 3.9.135.93, hang module hungapp, version 0.0.0.0, hang

address 0x00000000.

Error: (02/18/2013 01:23:10 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from:

<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with

error: This operation returned because the timeout period expired.

Error: (02/09/2013 01:09:09 PM) (Source: Application Error) (User: )
Description: Faulting application jl alpine advent calendar.exe, version 0.0.0.0, faulting module adobe air.dll,

version 3.5.0.1060, fault address 0x0010e143.
Processing media-specific event for [jl alpine advent calendar.exe!ws!]

Error: (02/08/2013 00:12:43 AM) (Source: Application Error) (User: )
Description: Faulting application jl alpine advent calendar.exe, version 0.0.0.0, faulting module adobe air.dll,

version 3.5.0.1060, fault address 0x0010e143.
Processing media-specific event for [jl alpine advent calendar.exe!ws!]

Error: (02/06/2013 04:26:49 PM) (Source: Application Error) (User: )
Description: Faulting application jl alpine advent calendar.exe, version 0.0.0.0, faulting module adobe air.dll,

version 3.5.0.1060, fault address 0x0010e143.
Processing media-specific event for [jl alpine advent calendar.exe!ws!]


System errors:
=============
Error: (04/03/2013 01:30:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register with DCOM within the

required timeout.

Error: (04/01/2013 06:11:55 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.6 on the
Network Card with network address 0016D32FF923.

Error: (04/01/2013 01:04:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register with DCOM within the

required timeout.

Error: (03/31/2013 06:11:54 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.6 on the
Network Card with network address 0016D32FF923.

Error: (03/31/2013 11:26:55 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {211EBA3A-EA5A-496B-A021-5C6BEB365E4C} did not register with DCOM within the

required timeout.

Error: (03/31/2013 11:25:45 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register with DCOM within the

required timeout.

Error: (03/30/2013 06:19:18 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register with DCOM within the

required timeout.

Error: (03/29/2013 11:21:01 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.9.0.54 for the Network Card with network address 00FF779F73E1 has been
denied by the DHCP server 10.9.0.17 (The DHCP Server sent a DHCPNACK message).

Error: (03/29/2013 10:49:01 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.6 on the
Network Card with network address 0016D32FF923.

Error: (03/29/2013 02:11:08 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.9.0.42 for the Network Card with network address 00FF779F73E1 has been
denied by the DHCP server 10.9.0.53 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (03/06/2013 11:43:28 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe900001740

(0x6cc)0x7C90E514
 Build VSCORE.15.1.0.519 / 5500.1093
 Object being scanned = \Device\HarddiskVolume1\Program Files\Common

Files\McAfee\SystemCore\naievent.dll
 by C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 5003(0)(0)
 5002(0)(1)

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 42266

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 42266

Error: (02/19/2013 02:16:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/19/2013 01:47:27 AM) (Source: Application Hang)(User: )
Description: Picasa3.exe3.9.135.93hungapp0.0.0.000000000

Error: (02/19/2013 01:47:27 AM) (Source: Application Hang)(User: )
Description: Picasa3.exe3.9.135.93hungapp0.0.0.000000000

Error: (02/18/2013 01:23:10 AM) (Source: crypt32)(User: )
Description:

http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis

operation returned because the timeout period expired.

Error: (02/09/2013 01:09:09 PM) (Source: Application Error)(User: )
Description: jl alpine advent calendar.exe0.0.0.0adobe air.dll3.5.0.10600010e143

Error: (02/08/2013 00:12:43 AM) (Source: Application Error)(User: )
Description: jl alpine advent calendar.exe0.0.0.0adobe air.dll3.5.0.10600010e143

Error: (02/06/2013 04:26:49 PM) (Source: Application Error)(User: )
Description: jl alpine advent calendar.exe0.0.0.0adobe air.dll3.5.0.10600010e143


=========================== Installed Programs

============================

Access Help (Version: 1.00)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 3.5.0.1060)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Flash Player 9 ActiveX (Version: 9.0.124.0)
Adobe Flash Player ActiveX (Version: 9.0.124.0)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Amazon Kindle
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Panorama Maker 5 (Version: 5.0.1.71)
ArcSoft Software Suite
Bonjour (Version: 3.0.0.10)
CA Yahoo! Anti-Spy (remove only)
Client Security Solution (Version: 7.00.0022.00)
Diskeeper Lite (Version: 9.0.541)
Family Tree Maker
File Uploader (Version: 1.2.3)
Google Talk Plugin (Version: 3.17.0.12440)
Help Center (Version: 1.04b)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HiJackThis (Version: 1.0.0)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4648)
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software (Version: 10.5.0.0 API)
InterVideo WinDVD (Version: 5.0-B11.311)
iTunes (Version: 11.0.2.26)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Malwarebytes Secure Backup (Version: 5.6.0.3556)
McAfee Internet Security (Version: 11.6.477)
McAfee Security Scan Plus (Version: 2.1.121.2)
mCore (Version: 7.10.0000)
mDriver (Version: 7.10.0000)
Merriam-Webster 3.0
Message Center (Version: 1.05)
Message Center Plus (Version: 2.0.0012.00)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
mMHouse (Version: 7.10.0000)
Move Media Player
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
mPfMgr (Version: 7.10.0000)
mProSafe (Version: 9.00.0000)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mWlsSafe (Version: 7.10.0000)
mXML (Version: 7.10.0000)
MyExpatNet 0.9.1.14 (Version: 0.9.1.14)
Nikon Message Center (Version: 0.92.000)
Nikon Transfer (Version: 1.5.2)
OpenOffice.org 3.3 (Version: 3.3.9567)
Password Safe
PC-Doctor 5 for Windows (Version: 5.00.4240.03)
Picasa 3 (Version: 3.8)
Picture Control Utility (Version: 1.1.9)
Productivity Center Supplement for ThinkPad (Version: 1.02b)
QuickTime (Version: 7.73.80.64)
Rand McNally TripMaker
RecordNow Audio (Version: 2.0.4)
RecordNow Copy (Version: 2.0.4)
RecordNow Data (Version: 2.0.4)
Remove Multimedia Center
Rescue and Recovery (Version: 3.10.0022.00)
Rescue and Recovery Critical Patch for Windows Update (KB917422) (Version: 1.00.0004)
Safari (Version: 5.34.57.2)
Seagate Manager Installer (Version: 2.01.0600)
Seagate DiscWizard (Version: 11.0.8142)
Shared C Run-time for x86 (Version: 10.0.0)
Sonic DLA (Version: 5.2.0)
Sonic Express Labeler (Version: 2.1.0)
Sonic Icons for Lenovo (Version: 1.0.2)
Sonic Update Manager (Version: 3.0.0)
SoundMAX (Version: 5.10.01.4310)
System Migration Assistant (Version: 5.10.0043)
System Update (Version: 3.14.0024)
The Print Shop Premier Edition 5.0
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 5.1.0.4700)
ThinkPad Configuration (Version: 1.54)
ThinkPad EasyEject Utility  (Version: 2.22a)
ThinkPad FullScreen Magnifier (Version: 1.17)
ThinkPad Keyboard Customizer Utility (Version: 1.3.42.0)
ThinkPad Modem (Version: 7.39.00.50)
ThinkPad PC Card Power Policy (Version: 1.02)
ThinkPad Power Management Driver (Version: 1.33)
ThinkPad Power Manager (Version: 1.13c)
ThinkPad Presentation Director (Version: 2.54)
ThinkPad TrackPoint Driver (Version: 3.55.0.0)
ThinkVantage Access Connections (Version: 4.20)
ThinkVantage Active Protection System (Version: 1.41)
ThinkVantage Away Manager (Version: 2.0.7.0)
ThinkVantage Fingerprint Software 5.5 (Version: 5.5.0.2918)
ThinkVantage Productivity Center (Version: 1.11)
ThinkVantage Technologies Welcome Message (Version: 1.14)
TrackPoint Accessibility Features (Version: 1.11.0.0)
Update for Windows Internet Explorer 8 (KB971180) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
ViewNX (Version: 1.5.1)
Wallpapers (Version: 2.0)
WebFldrs XP (Version: 9.50.7523)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3 (Version: 20080414.031525)
XP Themes (Version: 1.00.0000)
Yahoo! Browser Services
Yahoo! BrowserPlus 2.9.8
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

========================= Memory info:

===================================

Percentage of memory in use: 86%
Total physical RAM: 1014.36 MB
Available physical RAM: 137.4 MB
Total Pagefile: 2439.8 MB
Available Pagefile: 1371.94 MB
Total Virtual: 2047.88 MB
Available Virtual: 1989.66 MB

========================= Partitions:

=====================================

1 Drive c: (Preload) (Fixed) (Total:51.58 GB) (Free:3.73 GB) NTFS
3 Drive e: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:407.61 GB) NTFS

========================= Users:

========================================

User accounts for \\CRYSTAL

Administrator            ASPNET                   Crystal                  
Guest                    HelpAssistant            SUPPORT_388945a0         


**** End of log ****
 



#6 caseycm2009

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Posted 03 April 2013 - 05:05 PM

The Snapshot. 

 

http://speccy.piriform.com/results/IFtiwzfHUMSVGvUX0nYxlQp

 

Again, thank you.  I love learning all these neat tools.

 

Crystal



#7 dc3

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Posted 04 April 2013 - 04:20 PM

Crystal, I can relate with health issues, my wife got out of the hospital last week after spending five days in the ICU, three more in a private room, and three more in a physical rehabilitation facility.  I'm not worried about how long it takes for your response, as long as we can help get this computer working properly.

 

I just got back in town after being gone for the last three days, so I will read these this evening and get back as soon as I can.

 

Edit:  Do a scan with McAfee and let us know what you find.


Edited by dc3, 04 April 2013 - 04:30 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 caseycm2009

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Posted 21 April 2013 - 01:55 AM

McAfee scans regularly. What are you trying to find with a scan? 



#9 dc3

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Posted 21 April 2013 - 10:24 AM

The first thing I noticed is that you only have 7% free space on your hard drive, with a hard drive this small you should have about 15% free space.  I would suggest removing some of the files that you don't use regularly to an external form of media, like a flash drive, external hdd, CD of DVD to free up more hdd space.  When a hdd gets this full in begins to effect its performance, such as the read time.

 

Other things you should do is use the disk defragmenter and disk cleanup tool, both of these can help reduce wasted space.  These can be found in System Tools under Accessories.

 

Please download Temp File Cleaner by Old Timer and save it to your desktop.

1)  Save any unsaved work. (TFC will close ALL open programs including your browser!)
2)  Double-click on TFC.exe to run it. (If you are using Vista, right-click on the file and choose "Run As Administrator".)
3)  Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
 

 

Please download and install Windows Repair (All in one) at this site.

To open the program click on the Start orb startorb_zps06e1f985.png.

Click on All Programs.

Click on Windows Repair (All in one), this may be listed as Tweaking.com.

If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.

Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.

Go to Step 2 and click on the Do it button to allow CheckDisk to run.

windowsrepairstep2-1_zps08aed02b.png

Go to Step 3 and click on the Do it button to run System File Check.

windowsrepairstep3-1_zps935b7603.png

Go to Step 4 and click on the Create button under System Restore.

windowsrepairstept4-1_zpseb336401.png

Go to Start Repairs and click on the Start button.

Important: Do not make any changes to the check marks.

For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.

When the page below opens click on the Start button.

windowsrepairstartrepairs-1_zpsa179850d.

Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:

*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs

*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.

Click on Logs.

Click on _Windows_Repair_Logs.

Copy and paste this log in your next post.


Edited by dc3, 21 April 2013 - 10:35 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 caseycm2009

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Posted 21 May 2013 - 09:19 PM

Hello,

thank you for the tips.  I will certainly do these things and follow your advice. But my original question was how to get the Lenovo front end off, but maybe I should do all the clean up first. I really do not use 90 % of the Lenovo stuff. The only thing that is set up in it is the network connectivity, so that might be tricky to remove as I need to set it up in tandem on straight windows. Maybe in that area Lenovo, thinkpad is buying me some better connectivity over Windows. 

Thanks and sorry about your wife's health problems. She's lucky to have someone to take care of her.

Regards, Crystal



#11 dc3

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Posted 22 May 2013 - 09:52 AM

Did you do what I requested in post #9?

 

You can find information on removing bloatware at this site.  But until you free up some of the disc space on your C: drive removing bloatware won't make much difference


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 caseycm2009

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Posted 14 June 2013 - 06:40 PM

Hi,

I ran the temp file cleaner and I also ran Malwarebytes StartupLite a couple of weeks ago. I am just now looking at the tweaking site and it is not that clear what all I should download there.  There isn't just one Download, but a bunch for "Installer" and "Portable." My guess is that I should download the direct download under Installer, but I really do not know. If you can be more specific on this download I will do this step. 



#13 caseycm2009

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Posted 12 August 2014 - 05:19 PM

Still looking for a good way to transition from Lenovo front-end to plain Windows for network connections, so I can remove Lenovo. My hard-drive is very full, but I believe that taking Lenovo off will help a lot as well as taking McAfee off. Any ideas?



#14 dc3

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Posted 13 August 2014 - 02:04 PM

Have you done anything towards freeing up space on the hdd?  
 
You can use DVDs or flash drive/s to store data that you want to save.
 
Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.
 
 

Please download Junkware Removal Tool.
 
Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  
 
Click on Run to initiate the installation.
 
To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.
 
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.
 
The tool will open and start scanning your system.
 
Please be patient as this can take a while to complete depending on your system's specifications.
 
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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