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I believe I have a keylogger


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4 replies to this topic

#1 Avysis

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Posted 28 March 2013 - 09:47 AM

I've been hacked on a game recently and I'm sure it's due to a keylogger. Also, my computer has been running a bit slower than usual. I've run an AVG scan but it didn't seem to find much. Thanks for any help!

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#2 nasdaq

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Posted 28 March 2013 - 12:41 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    Third party programs if not up to date can be the cause of infiltration an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner
by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • Please post the logs for my review. Let me know what problem persists.


#3 Avysis

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Posted 28 March 2013 - 08:18 PM

Do the logs seem to have found something? Computer seems to be running fine. Not sure if the "keylogger" was found.
 
Thank again for the help! :)

Results of screen317's Security Check version 0.99.61
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2013
Antivirus out of date!
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (3.0.0.6001)
Panda Cloud Cleaner
Java 7 Update 17
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.6.602.168
Adobe Reader XI
Mozilla Firefox 18.0.2 Firefox out of Date!
Google Chrome 25.0.1364.152
Google Chrome 25.0.1364.172
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

Attached Files


Edited by nasdaq, 29 March 2013 - 06:46 AM.


#4 nasdaq

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Posted 29 March 2013 - 07:00 AM

There was no key logger malware on this computer.

Please make sure you update your AVG AntiVirus regularly.

===

Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Adobe has released security updates for Adobe Flash Player 11.6.602.171 and earlier versions for Windows, Adobe Flash Player 11.2.202.273 and earlier versions for Macintosh, and Adobe Flash Player 11.2.202.273 and earlier versions for Linux.

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
  • ===

    To remove AdwCleaner.

    Please double click on AdwCleaner.exe to run the tool.
    Click on Uninstall.
    Confirm with Yes.

    If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

    Delete the other tools we used.
    You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

    Surf Safely, and Think Prevention!
    ===


#5 nasdaq

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Posted 04 April 2013 - 08:35 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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