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NEED FIX LIST FOR FRST64 (WINDOWS 7 BSOD)


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#1 steel027

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Posted 28 March 2013 - 05:47 AM

BSoD "Stop 0x0000007B (0XFFFFF880009A97E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000)"

 

I ran the frst64.exe in command promp and output is as follows

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 13-03-2013 (ATTENTION: FRST version is 16 days old)
Ran by SYSTEM at 29-03-2013 23:54:54
Running from H:\
Windows 7 Home Premium  Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [525312 2011-01-25] (IDT, Inc.)
HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [609144 2011-04-12] (Alps Electric Co., Ltd.)
HKLM\...\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe [3668336 2011-03-24] (Dell Inc.)
HKLM\...\Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray [1935120 2011-09-15] (Intel® Corporation)
HKLM\...\Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp [10365952 2011-05-19] (Intel Corporation)
HKLM\...\Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup [207845 2011-04-29] ()
HKLM-x32\...\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 [503942 2011-04-13] (Creative Technology Ltd)
HKLM-x32\...\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-11-06] (Intel Corporation)
HKLM-x32\...\Run: []  [x]
HKLM-x32\...\Run: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [240112 2010-11-25] (Sonic Solutions)
HKLM-x32\...\Run: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [514544 2010-11-17] ()
HKLM-x32\...\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900 [75064 2011-07-07] ()
HKLM-x32\...\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe [1117528 2010-08-25] (Dell, Inc.)
HKLM-x32\...\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume [439568 2010-05-10] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [35736 2010-11-15] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [932288 2010-11-15] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1658440 2011-03-12] (McAfee, Inc.)
HKLM-x32\...\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup [2825741 2011-04-29] ()
HKLM-x32\...\RunOnce: [RPlauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\RpLauncher.exe" [228576 2010-08-11] (SoftThinks)
HKLM-x32\...\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe [163040 2010-08-11] (Softthinks)
HKLM-x32\...\RunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe" [161088 2010-07-21] ()

==================== Services (Whitelisted) ===================

3 McAWFwk; C:\PROGRA~1\mcafee\msc\mcawfwk.exe [224704 2011-03-08] (McAfee, Inc.)
2 McMPFSvc; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
2 mcmscsvc; "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
2 McNaiAnn; "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
2 McNASvc; "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
3 McODS; "C:\Program Files\mcafee\VirusScan\mcods.exe" [501768 2011-03-17] (McAfee, Inc.)
2 McOobeSv; "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
2 McProxy; "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
2 McShield; "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe" [197960 2011-03-13] (McAfee, Inc.)
2 mfefire; "C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe" [208272 2011-03-13] (McAfee, Inc.)
2 mfevtp; "C:\Windows\system32\mfevtps.exe" [158832 2011-03-13] (McAfee, Inc.)
2 MSK80Service; "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [249936 2011-01-27] (McAfee, Inc.)
3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-09-15] ()

==================== Drivers (Whitelisted) =====================

3 cfwids; C:\Windows\System32\Drivers\cfwids.sys [65128 2011-03-13] (McAfee, Inc.)
3 mfeapfk; C:\Windows\System32\Drivers\mfeapfk.sys [156792 2011-03-13] (McAfee, Inc.)
3 mfeavfk; C:\Windows\System32\Drivers\mfeavfk.sys [227856 2011-03-13] (McAfee, Inc.)
3 mfefirek; C:\Windows\System32\Drivers\mfefirek.sys [481376 2011-03-13] (McAfee, Inc.)
0 mfehidk; C:\Windows\System32\Drivers\mfehidk.sys [639216 2011-03-13] (McAfee, Inc.)
1 mfenlfk; C:\Windows\System32\Drivers\mfenlfk.sys [75672 2011-03-13] (McAfee, Inc.)
3 mferkdet; C:\Windows\System32\Drivers\mferkdet.sys [98728 2011-03-13] (McAfee, Inc.)
0 mfewfpk; C:\Windows\System32\Drivers\mfewfpk.sys [281928 2011-03-13] (McAfee, Inc.)

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2013-03-29 04:07 - 2013-03-29 04:07 - 00000000 ____D C:\FRST
2013-03-19 03:22 - 2013-03-19 03:22 - 00000000 ____D C:\Emergency
2013-03-19 02:57 - 2013-03-19 02:57 - 00000000 ____D C:\Windows\SMINST

==================== One Month Modified Files and Folders =======

2013-03-29 04:07 - 2013-03-29 04:07 - 00000000 ____D C:\FRST
2013-03-19 03:22 - 2013-03-19 03:22 - 00000000 ____D C:\Emergency
2013-03-19 02:57 - 2013-03-19 02:57 - 00000000 ____D C:\Windows\SMINST


==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

TDL4: custom:26000022 <===== ATTENTION!

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

Restore point made on: 2013-01-17 17:28:28
Restore point made on: 2013-01-20 23:33:50
Restore point made on: 2013-01-27 20:40:56
Restore point made on: 2013-03-09 14:19:45
Restore point made on: 2013-03-09 14:23:21
Restore point made on: 2013-03-10 21:22:35
Restore point made on: 2013-03-14 14:56:36

==================== Memory info ===========================

Percentage of memory in use: 22%
Total physical RAM: 4002.05 MB
Available physical RAM: 3106.08 MB
Total Pagefile: 4000.25 MB
Available Pagefile: 3097.58 MB
Total Virtual: 8192 MB
Available Virtual: 8191.9 MB

==================== Partitions =============================

1 Drive c: (OS) (Fixed) (Total:451 GB) (Free:419.82 GB) NTFS
3 Drive e: (Recovery) (Fixed) (Total:14.65 GB) (Free:5.69 GB) NTFS ==>[System with boot components (obtained from reading drive)]
ATTENTION: Malware custom entry on BCD on drive e: detected. Check for MBR/Partition infection.
4 Drive h: (MICROSD) (Removable) (Total:3.69 GB) (Free:3.68 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          465 GB    13 MB         
  Disk 1    Online         3781 MB      0 B         

Partitions of Disk 0:
===============

Disk ID: B7474B89

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    OEM                100 MB  1024 KB
  Partition 2    Primary             14 GB   101 MB
  Partition 3    Primary            451 GB    14 GB

==================================================================================

Disk: 0
Partition 1
Type  : DE
Hidden: Yes
Active: No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 4         DELLUTILITY  FAT    Partition    100 MB  Healthy    Hidden  

=========================================================

Disk: 0
Partition 2
Type  : 07
Hidden: No
Active: Yes

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     E   Recovery     NTFS   Partition     14 GB  Healthy            

=========================================================

Disk: 0
Partition 3
Type  : 07
Hidden: No
Active: No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2     C   OS           NTFS   Partition    451 GB  Healthy            

=========================================================

Partitions of Disk 1:
===============

Disk ID: 00000000

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary           3777 MB  4096 KB

==================================================================================

Disk: 1
Partition 1
Type  : 0B
Hidden: No
Active: No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3     H   MICROSD      FAT32  Removable   3777 MB  Healthy            

=========================================================
============================== MBR Partition Table ==================

==============================
Partitions of Disk 0:
===============
Disk ID: B7474B89

Partition 1:
=========
Hex: 00202100DEDF130C0008000000200300
Active: NO
Type: DE
Size: 100 MB

Partition 2:
=========
Hex: 80DF140C07FEFFFF0028030000C0D401
Active: YES
Type: 07 (NTFS)
Size: 15 GB

Partition 3:
=========
Hex: 00FEFFFF07FEFFFF00E8D70130006038
Active: NO
Type: 07 (NTFS)
Size: 451 GB

==============================
Partitions of Disk 1:
===============
Disk ID: 00000000

Partition 1:
=========
Hex: 000203010B30F0C000200000000C7600
Active: NO
Type: 0B
Size: 4 GB


Last Boot: 2011-02-23 08:08

==================== End Of Log =============================

 

what to do next?

Attached Files

  • Attached File  FRST.txt   11.38KB   4 downloads

Edited by steel027, 28 March 2013 - 08:08 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 28 March 2013 - 01:06 PM


Hello steel027

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt
 
TDL4: custom:26000022 <===== ATTENTION!
CMD: bootrec /FixMbr
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 01 April 2013 - 01:10 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?

  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 steel027

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Posted 03 April 2013 - 01:30 PM

thanks for the help... you can close the thread now... :)



#5 gringo_pr

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Posted 03 April 2013 - 08:24 PM

That was only a small part of the fix - you should complete the process



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 gringo_pr

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Posted 06 April 2013 - 01:57 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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