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Comcast says I have a Bot


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#1 Chesterton Brown

Chesterton Brown

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Posted 27 March 2013 - 11:16 PM

I received an email from Comcast about a "Constant Guard Service Alert" on March 14. Since then, I've tried full scans with Microsoft Security Essentials, MalwareBytes, and the Miscrosoft Malicious Software Removal Tool. MalwareBytes pulled up one thing that it cleaned out (sorry, I didn't think to copy down what it was), but the two microsoft scans pulled up nothing. I thought maybe I'd fixed the problem, but Comcast's "Am I botted?" site is still telling me that it detects one bot, which it calls "Adware_Criminal_Financial_SProtector," which was last seen this morning March 27th 2013, at 3:44 PM (PST?). I have no idea what that is, but it seems bad, and Comcast reports seeing it 32 times. In addition, I was able to download a .csv of the data provided by Comcast. I've pasted it in below.

 

  advisory     | botnet_name                          | intent        | severity_index | last_seen  |  times_seen |  msrt 
  Unclassified | Adware_Criminal_Financial_SProtector | Multi-Purpose | 84             | 1364386867 |  31         |  FakeSecSen

 

I originally posted over in the "Am I infected? What do I do?" forum, here, and after running some scans and tools was eventually directed to post a new topic in this forum. I've run the DDS logs as requested in the Preparation Guide, and posted below and attached.

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.17.2
Run by Patrick at 21:04:16 on 2013-03-27
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3325.2111 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Box Sync\UpdateService.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\Box Sync\BoxSyncHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Box Sync\BoxSync.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Documents and Settings\Patrick\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Patrick\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Google Update] "c:\documents and settings\patrick\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.exe
mRun: [BoxSyncHelper] "c:\program files\box sync\BoxSyncHelper.exe"
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\patrick\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\patrick\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\boxsyn~1.lnk - c:\program files\box sync\BoxSync.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveTypeAutoRun = dword:181
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1350847985135
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{5667704A-E9C2-478E-8E03-8C043DC679AE} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{8928DE00-9017-4F1C-A1BC-E52C7815AEC3} : DHCPNameServer = 75.75.75.75 75.75.76.76
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\patrick\application data\mozilla\firefox\profiles\tpr9kjpf.default\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - 
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll
FF - plugin: c:\documents and settings\patrick\application data\mozilla\firefox\profiles\tpr9kjpf.default\extensions\{394dcba4-1f92-4f8e-8ec9-8d2cb90cb69b}\plugins\npLightshot.dll
FF - plugin: c:\documents and settings\patrick\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\patrick\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\patrick\application data\mozilla\plugins\npo1d.dll
FF - plugin: c:\documents and settings\patrick\local settings\application data\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_180.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: 2013-02-25 08:59; toolbar@ask.com; c:\documents and settings\patrick\application data\mozilla\firefox\profiles\tpr9kjpf.default\extensions\toolbar@ask.com
FF - ExtSQL: 2013-03-04 09:24; rjwdwmwuye@auwa.co.uk; c:\documents and settings\patrick\application data\mozilla\firefox\profiles\tpr9kjpf.default\extensions\rjwdwmwuye@auwa.co.uk
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 195296]
R2 #UpdateService;Box Sync Auto-updater;c:\program files\box sync\UpdateService.exe [2012-11-7 8704]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2013-3-6 39056]
.
=============== Created Last 30 ================
.
2013-03-28 03:05:11 7108640 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{a1fd8add-d3a2-4c1c-806b-dcf221a0951b}\mpengine.dll
2013-03-28 02:52:13 -------- d-----w- c:\windows\ERUNT
2013-03-28 02:52:10 -------- d-----w- C:\JRT
2013-03-28 02:18:57 -------- d-----w- c:\documents and settings\patrick\application data\RealNetworks
2013-03-28 02:14:14 -------- d-----w- c:\program files\RealNetworks
2013-03-28 02:14:14 -------- d-----w- c:\documents and settings\all users\application data\RealNetworks
2013-03-28 02:13:41 -------- d-----w- c:\program files\common files\xing shared
2013-03-27 16:29:48 -------- d-----w- c:\program files\ESET
2013-03-27 15:35:57 -------- d-----w- C:\TDSSKiller_Quarantine
2013-03-26 23:37:41 7108640 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-03-25 03:20:46 -------- d-----w- c:\program files\OpenAL
2013-03-25 03:20:45 444952 ----a-w- c:\windows\system32\wrap_oal.dll
2013-03-25 03:20:45 109080 ----a-w- c:\windows\system32\OpenAL32.dll
2013-03-18 16:01:35 -------- d-----w- c:\documents and settings\patrick\application data\Malwarebytes
2013-03-18 16:01:20 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-03-16 06:00:18 12928 -c----w- c:\windows\system32\dllcache\usb8023x.sys
2013-03-16 06:00:18 12928 -c----w- c:\windows\system32\dllcache\usb8023.sys
2013-03-15 05:18:52 143872 ----a-w- c:\windows\system32\javacpl.cpl
2013-03-15 05:18:44 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-02 22:53:18 -------- d-----w- c:\documents and settings\all users\application data\BroiWse2save
.
==================== Find3M  ====================
.
2013-03-28 02:12:48 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-03-28 02:12:47 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-03-15 05:18:31 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-15 05:18:31 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-13 03:40:40 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 03:40:39 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-12 00:32:23 12928 ------w- c:\windows\system32\drivers\usb8023x.sys
2013-02-05 20:05:47 916480 ----a-w- c:\windows\system32\wininet.dll
2013-02-05 20:05:46 43520 ------w- c:\windows\system32\licmgr10.dll
2013-02-05 20:05:46 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-02-05 05:53:57 385024 ------w- c:\windows\system32\html.iec
2013-01-30 10:53:21 232336 ------w- c:\windows\system32\MpSigStub.exe
2013-01-26 03:55:44 552448 ----a-w- c:\windows\system32\oleaut32.dll
2013-01-20 23:59:04 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-01-17 15:48:32 0 ----a-w- c:\windows\system32\REN2A7.tmp
2013-01-07 01:19:45 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-01-07 00:37:01 2027520 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-01-04 01:20:00 1867264 ----a-w- c:\windows\system32\win32k.sys
2013-01-02 06:49:10 148992 ----a-w- c:\windows\system32\mpg2splt.ax
2013-01-02 06:49:10 1292288 ----a-w- c:\windows\system32\quartz.dll
.
============= FINISH: 21:04:49.67 ===============
 

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#2 nasdaq

nasdaq

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Posted 28 March 2013 - 08:38 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
  • **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

    RcAuto1.gif

    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
    Click on Yes, to continue scanning for malware.
    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    Third party programs if not up to date can be the cause of infiltration an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner
by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • Please post the logs and let me know what problem persists.



#3 nasdaq

nasdaq

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Posted 03 April 2013 - 09:10 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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