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Runs slow every morning


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16 replies to this topic

#1 whobdah

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Posted 27 March 2013 - 05:45 AM

Hello everyone,

 

I have tried looking for answers, but there aren't any for my specific problem. 

Every morning when I wake up I get on the computer to do some work.  The hard drive is working on something.  It sounds like it's defragging or doing a virus scan.   I have gotten rid of AVG, some IObit software, AOL software thinking they were the culprit, but nothing has changed.  (I am using Avast, now) In the afternoon things get better.  The internet is faster, programs respond better.  I check device manager all the time but there aren't any programs running.   I have done scans in safe mode.  Nothing changes. 

 

How do I find out what is running?  Why would it only be the morning?

 

Thank you for spending time reading this and any effort would be appreciated.  

 

Rick



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#2 Allan

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Posted 27 March 2013 - 06:25 AM

1) Open task manager the the Processes tab. Sort on the "cpu" column with highest usage at the top. When the system is slow, what process is using the cpu?

 

2) How long do you hear the hd grinding? How long before the system "settles down"?

 

3) Check "Scheduled Tasks"

 

4) Check settings in your AV to see if it is set to run a scan at boot



#3 whobdah

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Posted 27 March 2013 - 07:01 PM

I got home from work and the crinding still is going on.  In task manager, cpu usage is only at 1% or 2%.  Physical memory is at 20%.   That seems high for nothing running in the applications tab.  One of the highest processes (I enabled I/O writes and reads, vprot.exe is very high in writes, 100K.) in task manager is vprot.exe.  I checked and it said that it was an AVG tool.    I thought I uninstalled all that.  I don't see it under programs.  Also, when I use the internet, I do notice 2 iexplorer.exe, which I think is normal, but lower down on the list is another one (iexplorer.exe).  I need to start paying more attention to when the sounds starts and stops.  I'll keep looking.  Any more suggestions would be great.    Thanks for the fast response



#4 frankp316

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Posted 28 March 2013 - 04:18 AM

All AVs have removal tools that need to be run to remove the product completely. AVG is no different. They are at this link.

 

 

 

http://www.avg.com/ca-en/utilities



#5 Allan

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Posted 28 March 2013 - 06:55 AM

You can download the free version of Revo Uninstaller and use it to fully remove AVG if the uninstaller mentioned above doesn't work

http://www.revouninstaller.com/revo_uninstaller_free_download.html



#6 whobdah

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Posted 29 March 2013 - 02:06 PM

I tried the AVG uninstaller.  I restarted and Vprot.exe is still in the process in Task Manager.  I also notice "SmartDefragger.exe *32"  I pretty sure I don't want either of those things.  I did notice the noise on the hard drive stopped and picked up, stopped and picked up.  It's on and off, now.  Before it was all the time.  I'm not sure what to do next.  I did take awhile to restart today.  Normally I don't shut it down at night, it usually just goes into sleep mode.



#7 Allan

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Posted 29 March 2013 - 04:56 PM

Vprot seeps to be an avg toolbar. See if that is installed (see if ANYTHING "avg" is installed). Also - did you look in scheduled tasks? And the fact that a thrid party defrag utility is running is clearly an issue. Did you install it? Check Programs & Features and uninstall if it's listed there.



#8 whobdah

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Posted 29 March 2013 - 08:53 PM

I checked programs installed and I checked for things AVG.  There are three things listed as created by AVG...These are not the ones created by microsoft.  They are:  Visual Studio 2010 x64 Redistributables, Visual Studio 2008 x64 redistributables, and Visual C++ 8.0 Runtime Setup Package (x64). 

I did install some iobit software, but I wasn't happy with it.  I thought I uninstalled it all but just like the AVG/vprot is showing up in the task manager so is SmartDefragger.exe.

 

I also checked "task scheduler" for anything scheduled.   Nothing is in that menu.  No tasks are scheduled. 

It seems like we're on the right track.  I just don't know how to get rid of these little bits of leftovers from uninstalled virus protection. 

 

Thanks for the help



#9 noknojon

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Posted 29 March 2013 - 11:05 PM

Hello -

Vprot.exe file information -
The process known as VProtect Application belongs to software VProtect Application or AVG Security Toolbar
It is usually fairly easy to uninstall with AdWare Cleaner, as this program removes most Tool Bars for you -


Download AdWare Cleaner and install it
Close all open programs and browsers as the program will reboot your computer
NOTE: You may need to disable your Antivirus while this runs. Information on A/V control (temp disable) HERE if needed
XP users Double click on the program to run it Vista and Windows users, Right click and select Run as Admin......
Select DELETE
Confirm each time with OK
Your computer will Reboot and a notepad text will show the results
¦You can find the logfile at C:\AdwCleaner[S?].txt as well.
Please post that back here

 

IObit Full Removal > Info > Tool (Note: Cleans left-overs after a normal uninstall) - (non-vendor)

A programmer found that IoBit items were not fully uninstalling, so he made this program.
This is required to clear out the remains from after a "normal" uninstall -

 

Last - Download Security Check by Screen317 from HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Thank You -


Edited by noknojon, 29 March 2013 - 11:06 PM.


#10 whobdah

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Posted 30 March 2013 - 09:29 AM

Ok...I downloaded and ran everything.  I did have to turn off avast so I'll need to turn that back on when I'm finished with this

 

Here are the requested notepads.  I don't understand any of that stuff, but I hope you do.  Thanks for the help

 

Security Check by Screen317

 Results of screen317's Security Check version 0.99.61 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
avast! Antivirus  
 Antivirus out of date! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Java™ 6 Update 39 
 Java version out of Date!
 Adobe Flash Player 11.6.602.180 
 Adobe Reader XI 
 Mozilla Firefox 17.0.1 Firefox out of Date! 
 Google Chrome 25.0.1364.172 
 Google Chrome 26.0.1410.43 
````````Process Check: objlist.exe by Laurent```````` 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

adware

# AdwCleaner v2.115 - Logfile created 03/30/2013 at 10:03:39
# Updated 17/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Brown Family - BROWNFAMILY-PC
# Boot Mode : Normal
# Running from : C:\Users\Brown Family\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Application Updater

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
File Deleted : C:\user.js
Folder Deleted : C:\Program Files (x86)\1ClickDownload
Folder Deleted : C:\Program Files (x86)\Application Updater
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Viewpoint
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\Brown Family\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Brown Family\AppData\Local\Conduit
Folder Deleted : C:\Users\Brown Family\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Brown Family\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Brown Family\AppData\LocalLow\Search Settings
Folder Deleted : C:\Users\Brown Family\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\OneClickDownload@OneClickDownload.com

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Search Settings
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKLM\Software\Application Updater
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Search Settings
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\Software\Web Assistant
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\1ClickDownload
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\incredibar
Key Deleted : HKLM\SOFTWARE\Web Assistant
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Brown Family\AppData\Roaming\Mozilla\Firefox\Profiles\4mqeuaj0.default\prefs.js

C:\Users\Brown Family\AppData\Roaming\Mozilla\Firefox\Profiles\4mqeuaj0.default\user.js ... Deleted !

[OK] File is clean.

File : C:\Users\Brown Family\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.43

File : C:\Users\Brown Family\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [9710 octets] - [30/03/2013 10:03:41]

########## EOF - C:\AdwCleaner[S1].txt - [9770 octets] ##########



#11 whobdah

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Posted 02 April 2013 - 05:46 PM

Is there anyone really smart out there that can tell me what all that means?  Is my computer about to die like the red warrior when I didn't put more coins in gaunlet?



#12 Allan

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Posted 02 April 2013 - 05:50 PM

1) I upgraded a GOM today and AVG Security Toolbar was installed in the background without asking permission. it was easy enough to uninstall via Programs & Features.

 

2) Boot to safe mode. Do you have the same problem (do you hear the same "grinding")?



#13 whobdah

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Posted 04 April 2013 - 02:26 PM

I booted to safe mode.  I scanned with Malwarebytes.  No hits.   I heard grinding at the beginning, but later in the day, there wasn't any until I restarted in regular mode.  I hear it now.  Everything seems like it is working.    The mouse doesn't seem to be working right (wireless microsoft).  It does take some time to turn off and start up again.  Might be a problem with steam.  When I am playing a game, the game drops down to the tray at the bottom.  I click on it and comes back. 



#14 Allan

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Posted 04 April 2013 - 03:05 PM

If the problem does not occur in safe mode, you can try the following:

 

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.

 

After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.



#15 whobdah

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Posted 13 April 2013 - 06:31 PM

A mere 10 days later and the problem is closer to a solution but not fixed.  The noise I heard was my hard drive.  I think I had some problems with disk errors.  I downloaded something from bleeping computer.  It seemed to help, but it kept getting stuck during boot.  I had to press Ctl, Alt, Del to let it keep going.  Since I have a dell, during boot up, I pressed F12.  I have a disk reading error or something.  It seems to be ok now.  I'm not really sure what else I should do, knowing I have some kind of disk error.






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