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BSOD - KERNAL_DATA_INPAGE_ERROR


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#1 rantony420

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Posted 26 March 2013 - 11:27 AM

Recently I have been getting BSODs and I don't know how to fix it. I was uninstalling some programs earlier this year so i'm not sure if i have done anything with the registry or whether it is a hardware problem.

Here is what I get from BlueScreenView.

 

Thanks a lot

 

==================================================
Dump File         : 032613-26254-01.dmp
Crash Time        : 26/03/2013 16:09:42
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6fb`80000000
Parameter 2       : ffffffff`c000009d
Parameter 3       : 00000000`76bdd880
Parameter 4       : fffff700`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\032613-26254-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 020613-27643-01.dmp
Crash Time        : 06/02/2013 11:46:05
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6fc`50028168
Parameter 2       : ffffffff`c000009d
Parameter 3       : 00000000`4c7ed880
Parameter 4       : fffff8a0`0502d010
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\020613-27643-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 020413-27596-01.dmp
Crash Time        : 04/02/2013 08:59:11
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6fc`4000a958
Parameter 2       : ffffffff`c000009d
Parameter 3       : 00000001`2f744860
Parameter 4       : fffff880`0152b724
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+f3724
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\020413-27596-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 020113-29484-01.dmp
Crash Time        : 01/02/2013 09:08:27
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6fc`4000aa50
Parameter 2       : ffffffff`c000009d
Parameter 3       : 00000000`53602860
Parameter 4       : fffff880`0154aaf1
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+12faf1
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\020113-29484-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================
 



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#2 Artrooks

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Posted 26 March 2013 - 01:44 PM

Hello rantony420,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

 

 


Regards,
Brooks



 


#3 rantony420

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Posted 26 March 2013 - 02:42 PM

http://www.filedropper.com/bsod

 

http://speccy.piriform.com/results/NTWcDMZT0LbPZYk6pFWXB2Q

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Richard (administrator) on 26-03-2013 at 19:41:48
Running from "C:\Users\Richard\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
=========================== Installed Programs ============================
 
???? ??? Windows Live (Version: 15.4.3502.0922)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
µTorrent (Version: 3.1.3)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4512)
Adobe AIR (Version: 2.7.1.19610)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Aegisub 3.0.2 (Version: 3.0.2)
Air Display Support (Version: 1.7.0)
Anki
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
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Broadcom Gigabit NetLink Controller (Version: 14.0.2.3)
CCleaner (Version: 3.27)
CDisplayEx 1.8
Cisco Systems VPN Client 5.0.07.0440 (Version: 5.0.7)
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Core FTP LE (x64)
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EBWin
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Elements STI Installer (Version: 1.0)
Epson Easy Photo Print 2 (Version: 2.0.0.0)
EPSON Scan
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Evernote v. 4.5.8 (Version: 4.5.8.7356)
Extended Asian Language font pack for Adobe Reader XI (Version: 11.0.0)
F.lux
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Identity Card (Version: 1.00.3501)
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iTunes (Version: 11.0.2.26)
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Java Auto Updater (Version: 2.1.9.0)
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KeyHoleTV
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Windows Live SOXE (Version: 15.4.3502.0922)
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Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
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Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WinSplit Revolution (v11.04) (Version: 11.04)
 
**** End of log ****


#4 Artrooks

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Posted 26 March 2013 - 06:32 PM

rantony420,

The four minidump files were all STOP 0x0000007A:

STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR 
Usual causesMemory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack



All the errors point to a potential hard drive issue:   (lapses in communication with the hard drive)

ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware



From Speccy Snapshot (bad hard drive sectors):


Hard Drives
ST9750423AS
Manufacturer: Seagate
S.M.A.R.T
01 Read Error Rate: 119 (097 worst) Data 000D05C808
07 Seek Error Rate: 079 (060) Data 0005F16272
BC Command Timeout: 100 (099) Data 0000000006
C6 Uncorrectable Sector Count: 100 (100) Data 0000000008 <=====



1.Your first priority should be to back up any important data contained on this computer.

  • Warning: Running any of the hard drive test mentioned below can result in permament data loss.

2. ) Please test your hard drive:


  • Download SeaTools for DOS
    • Burn the "iso" file to create a bootable CD. (See Free Iso Burner)
    • Boot the computer from the CD.
    • Click Basic Tests from SeaTools top menu.
    • Run both Short and Long tests.
    • If during the Long test, Bad Blocks are encountered, let SeaTools attempt to fix them.
    • Note: data loss may occur with this step.
  • A Fail in either test indicates a failing hard drive.

Perform Steps # 3- 4, ONLY if the SeaTools for DOS, Short and Long Tests PASS.

3. )  Please run Windows Check Disk program for your hard drive:


  • Double click on the My Computer icon on your desktop or Computer in the Start Menu.
  • Right click on the drive to test (usually drive C: ), then click "Properties."
  • Select "Tools" tab and under "Error checking" click "Check now."
  • Make sure that both of the following boxes are checked.
    • Automatically fix file system errors
    • Scan for and attempt recovery of bad sectors
  • Click "Start."
  • Click "Schedule disk check" then reboot your computer.
  • Check Disk will progress through 5 stages, can take several hours to complete, and may appear to "freeze" or go back to an earlier stage, at times.  It should not be interrupted.
  • For any drive that shows the message: Windows has made corrections to the file system, please run check disk again.
  • The computer will load into normal Windows when the Check Disk has completed.

4. )  Please post the Check Disk Events Log:


  • In the search box type "Event" and click on "Event Viewer" in top column.
  • Click on "Windows Logs" -->"Application."  
  • Click the "Source" tab ( top, right) to alphabetize that column.
  • Arrow down to "Wininit." It will be an Event ID: 1001.
  • Select the most recent Check Disk report.  
  • Double click on it and select the "Copy" button. This will copy the report to the clipboard.
  • Please paste this report into your next post.

Let us know your progress.
 


Edited by Artrooks, 26 March 2013 - 06:33 PM.

Regards,
Brooks



 





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