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Windows 7 PC is running terribly slow


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#1 hverdejo

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Posted 26 March 2013 - 08:35 AM

Hello,

 

I do not understand much about computers/infections, but after running some checks, I am almost positive my PC does not have any (infection) but is still running so slow is impossible to work with it.  Malwarebytes runs clean, Spybot2 shows 9 level 5, re-image of course says the PC is upside-down so you pay the license, etc, etc.  When I run Microsoft Security Essentials I normally get a blue screen after a while.  Remember it takes ages to run anything.

 

I have cleaned the registry with CCleaner and when checking with defraggler, the disk is 3% fragmented only so no need to run.

 

I have a MiniToolBox log where I can see (sorry it is in Spanish since my OS is in that lang) these HDD errors (let me know if you need the full log).

 

System errors:
=============
Error: (03/26/2013 11:53:55 AM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk2\DR5.

Error: (03/26/2013 11:53:53 AM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk2\DR5.

Error: (03/26/2013 11:53:53 AM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk2\DR5.

Error: (03/26/2013 10:40:31 AM) (Source: Service Control Manager) (User: )
Description: Se agotó el tiempo de espera (30000 ms) para la respuesta de transacción del servicio Netman.

Error: (03/26/2013 10:40:31 AM) (Source: DCOM) (User: )
Description: {FE9617F6-E606-42AA-BECC-0E9CDA246D63}

Error: (03/26/2013 05:26:48 AM) (Source: DCOM) (User: )
Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}

Error: (03/26/2013 04:56:45 AM) (Source: BROWSER) (User: )
Description: El explorador no pudo promoverse a sí mismo a maestro. El explorador continuará
intentando promoverse a explorador maestro, pero no registrará más eventos en el registro de eventos del visor de eventos.

Error: (03/26/2013 04:56:45 AM) (Source: BROWSER) (User: )
Description: El explorador no pudo promoverse a sí mismo a maestro. El equipo que actualmente
se considera explorador maestro es desconocido.

Error: (03/26/2013 04:43:42 AM) (Source: Service Control Manager) (User: )
Description: El servicio DefaultTabUpdate se terminó de manera inesperada. Esto ha sucedido 1 veces.

Error: (03/26/2013 04:08:17 AM) (Source: Disk) (User: )
Description: El dispositivo, \Device\Harddisk0\DR0, aún no está listo para acceso.

 

 

A tech told me that the issues I have will surely go away with a reinstallation of the OS, which of course I am trying to avoid. 

 

Please help me check if there is anyway to get my PC back to speed.

 

Thanks,

Hector



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#2 hamluis

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Posted 26 March 2013 - 03:59 PM

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#3 hverdejo

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Posted 27 March 2013 - 09:28 AM

Thanks Louis!

 

Here it is: http://speccy.piriform.com/results/V64d5NoJNkCPzREpaXUeqY



#4 hverdejo

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Posted 27 March 2013 - 10:59 AM

It seems the link is missing a Z at the end: http://speccy.piriform.com/results/V64d5NoJNkCPzREpaXUeqYz

 

Sorry!



#5 hamluis

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Posted 27 March 2013 - 12:08 PM

I suggest that you download/install SeaTools For Windows, http://www.seagate.com/support/downloads/seatools/seatools-win-master/ , follow instructions for running the long/extended diagnostic.  Some of your errors indicate problems with the hard drive...which can result in all sorts of errors.

 

Louis






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