I have a new computer that came with Windows 8 and pre loaded Internet Explorer 10. It is slow and will not load Videos or Pictures most of the time. I have contacted windows and Internet explorer help but no matter what I try nothing works. Both Windows and Internet Explorer come out with new stuff and it never works and THEY can't fix it. Help me please. P.S. I have checked my security and it is set to accept Video and Pic's. I have also removed Norton from the computer it came as a free trial with computer, I used revo uninstaller to remove it with.