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post combofix help


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#1 rmczar

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Posted 26 March 2013 - 06:44 AM

My Mcafee reported zerroaccess.hi in desktop.ini and it could not clean it.

 

Windows update and windows firewall stopped working.

 

My PC was a mess....

 

Quad core, 8 gigs ram, geoforce navida 240 video, current windows 7 64 bit os.

 

Being and upper level pc user and part time programmer I decided to run combofix on my own. 

 

I let it run over night and let it do it'd thing. It seems to have fixed every thing, all is working so well it's like I reinstalled the os.

 

So my question is do I need to look for other problems?

 

I'm thinking of dumping Mcafee and use windows anti virus tools!

 

Combofix log attached.

 

Any comments would be most wellcomed.

 

Combofix seems to be a gift from above.

 

Thanks,

 

RM

Attached Files


Edited by rmczar, 26 March 2013 - 06:55 AM.


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#2 nasdaq

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Posted 29 March 2013 - 08:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Your ComboFix log looks clean. Lets check further.

Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.[/list]Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.===

Third party programs if not up to date can be the cause of infiltration an infection.
===

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document. ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner
  • by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
    Please post the logs and let me know what problem persists.





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