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Constant BSoD (iaStor.sys/iaStorA.sys)


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3 replies to this topic

#1 Ache Four

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Posted 25 March 2013 - 08:48 PM

Hello,

 

I've recently had problems with constant blue screens of death on my Alienware M17xR4. It started about 2 weeks ago and I have been getting them periodicity ever since. I've done some googleing and haven't found a solution to my problem yet.

 

I dumped some logs with BlueScreenView

 

=====================================================================================

=====================Pre-Intel Rapid Storage Controller 11.7.0.1013 Install======================

=====================================================================================

 

 

==================================================
Dump File         : 032513-13509-01.dmp
Crash Time        : 3/25/2013 2:06:11 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`01058768
Parameter 3       : fffff880`039ff868
Parameter 4       : fffff880`039ff0c0
Caused By Driver  : iaStor.sys
Caused By Address : iaStor.sys+7dbc8
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : iaStor.sys+49768
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032513-13509-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 295,232
==================================================
 
 
 
 

=====================================================================================

=====================Post-Intel Rapid Storage Controller 11.7.0.1013 Install=====================

=====================================================================================

 

 

==================================================
Dump File         : 032513-13790-01.dmp
Crash Time        : 3/25/2013 4:25:49 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000038
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`014a0f08
Caused By Driver  : iaStorA.sys
Caused By Address : iaStorA.sys+5bf08
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032513-13790-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 295,256
==================================================
 
Any help would be greatly appreciated.
 
-Ache Four

 



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#2 hamluis

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Posted 26 March 2013 - 11:02 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#3 Ache Four

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Posted 26 March 2013 - 12:58 PM

MiniToolBox by Farbar  Version:05-03-2013
Ran by Ache Four (administrator) on 26-03-2013 at 10:55:34
Running from "C:\Users\Ache Four\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/26/2013 08:21:16 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (03/26/2013 08:01:10 AM) (Source: vmauthd) (User: )
Description: 2013-03-26T08:01:10.865-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/26/2013 08:01:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 09:00:39 PM) (Source: vmauthd) (User: )
Description: 2013-03-25T21:00:39.830-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 09:00:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 07:48:10 PM) (Source: vmauthd) (User: )
Description: 2013-03-25T19:48:10.546-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 07:48:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 06:53:05 PM) (Source: vmauthd) (User: )
Description: 2013-03-25T18:53:05.348-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 06:52:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 06:15:16 PM) (Source: vmauthd) (User: )
Description: 2013-03-25T18:15:16.645-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
 
System errors:
=============
Error: (03/26/2013 08:02:10 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (03/26/2013 08:00:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:47:03 PM on ?3/?25/?2013 was unexpected.
 
Error: (03/25/2013 09:01:34 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (03/25/2013 09:00:15 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000038, 0x0000000000000002, 0x0000000000000000, 0xfffff8800154df08)C:\Windows\MEMORY.DMP032513-14336-01
 
Error: (03/25/2013 09:00:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:12:35 PM on ?3/?25/?2013 was unexpected.
 
Error: (03/25/2013 07:49:07 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (03/25/2013 07:48:07 PM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000038, 0x0000000000000002, 0x0000000000000000, 0xfffff88001703f08)C:\Windows\MEMORY.DMP032513-18454-01
 
Error: (03/25/2013 07:48:01 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: 
%%-2147196306
 
Error: (03/25/2013 07:47:47 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:30:36 PM on ?3/?25/?2013 was unexpected.
 
Error: (03/25/2013 06:53:54 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (03/26/2013 08:21:16 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (03/26/2013 08:01:10 AM) (Source: vmauthd)(User: )
Description: 2013-03-26T08:01:10.865-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/26/2013 08:01:01 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 09:00:39 PM) (Source: vmauthd)(User: )
Description: 2013-03-25T21:00:39.830-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 09:00:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 07:48:10 PM) (Source: vmauthd)(User: )
Description: 2013-03-25T19:48:10.546-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 07:48:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 06:53:05 PM) (Source: vmauthd)(User: )
Description: 2013-03-25T18:53:05.348-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
Error: (03/25/2013 06:52:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/25/2013 06:15:16 PM) (Source: vmauthd)(User: )
Description: 2013-03-25T18:15:16.645-07:00| vthread-4| E105: Cannot find perfmon object in array returned by perfDLL, index=0
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.3.28705)
Adobe After Effects CS5.5 (Version: 10.5)
Adobe AIR (Version: 3.6.0.6090)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Flash Professional CS6 (Version: 12.0)
Adobe Help Manager (Version: 4.0.244)
Adobe Illustrator CS6 (Version: 16.0)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader X (10.1.6) MUI (Version: 10.1.6)
Adobe Story (Version: 1.0.571)
Advanced Audio FX Engine (Version: 1.12.05)
AlienAutopsy (Version: 3.2.6032.125)
AlienRespawn - Support Software (Version: 9.4.67)
AlienRespawn (Version: 9.4.67)
Alienware Command Center (Version: 2.7.28.0)
Alienware On-Screen Display (Version: 0.32.0.2C)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ARMA 2
avast! Free Antivirus (Version: 8.0.1483.0)
BattlEye for OA Uninstall
BattlEye Uninstall
Bonjour (Version: 3.0.0.10)
Call of Duty: Black Ops II - Multiplayer
CINEMA 4D 13.016 (Version: 13.016)
Clownfish for Skype
Coupon Companion Plugin (Version: 1.26.152.152)
Cyberduck 4.2.1 (9350) (Version: 4.2.1 (9350))
DarkComet RAT Remover version 1.0 (Version: 1.0)
DayZ Commander (Version: 0.9.120)
EMSC (Version: 0.0.0.22C)
Entity Framework Designer for Visual Studio 2012 - enu (Version: 11.1.21009.00)
Epson Event Manager (Version: 2.40.0001)
EPSON NX420 Series Printer Uninstall
EPSON Scan
EpsonNet Print (Version: 2.4j)
EpsonNet Setup 3.3 (Version: 3.3b)
Find my Font (Free) (Version: 3.1.01)
Free Studio version 5.9.0.1212 (Version: 5.9.0.1212)
Google Chrome (Version: 25.0.1364.172)
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.135)
Gtk# for .Net 2.12.10 (Version: 2.12.10)
iFunbox (v2.1.2228.731), iFunbox DevTeam (Version: v2.1.2228.731)
Integrated Webcam Live! Central (Version: 2.00.44)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 8.0.1.1399)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.1.0.0096)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.1.0.0140)
Intel® Rapid Storage Technology (Version: 11.7.0.1013)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel® PROSet/Wireless WiFi Software (Version: 15.01.0000.0830)
Intel® Trusted Connect Service Client (Version: 1.23.219.2)
IntelliJ IDEA Community Edition 12.0.1 (Version: 123.94)
iTunes (Version: 11.0.1.12)
Java 7 Update 11 (64-bit) (Version: 7.0.110)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java SE Development Kit 7 Update 11 (64-bit) (Version: 1.7.0.110)
JetBrains dotPeek 1.0 (Version: 1.0.0)
join.me (Version: 1.7.0.138)
Kepard
LibreOffice 3.6 (Version: 3.6.4.3)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft Help Viewer 2.0 (Version: 2.0.50727)
Microsoft NuGet - Visual Studio Express 2012 for Windows Desktop (Version: 2.0.30717.9005)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
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Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Silverlight (Version: 3.0.40818.0)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1447.4)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.0.2316.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
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Microsoft Visual C# 2010 Express - ENU (Version: 10.0.30319)
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Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86-x64 Compilers (Version: 11.0.51106)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.30319)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.30319)
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Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
MorphVOX Pro (Version: 4.3.23)
MotioninJoy Gamepad tool 0.7.1001 (Version: 0.7.1001)
Mozilla Firefox 18.0.2 (x86 en-US) (Version: 18.0.2)
Mozilla Maintenance Service (Version: 18.0.2)
MSVCRT Redists (Version: 1.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NET Render Client 13.016 (Version: 13.016)
No-IP DUC (Version: 4.0.1)
Noise Reduction Plug-In 2.0 (Version: 2.0.502)
Notepad++ (Version: 6.2.3)
NVIDIA 3D Vision Controller Driver 314.22 (Version: 314.22)
NVIDIA 3D Vision Driver 314.22 (Version: 314.22)
NVIDIA Control Panel 314.22 (Version: 314.22)
NVIDIA Graphics Driver 314.22 (Version: 314.22)
NVIDIA HD Audio Driver 1.3.23.1 (Version: 1.3.23.1)
NVIDIA Install Application (Version: 2.1002.115.743)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1422)
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NVIDIA Update Components (Version: 1.12.12)
ObjectDock Plus 2 (Version: 1.00)
PDF Settings CS6 (Version: 11.0)
Play withSIX (Version: 1.00.0214)
Portal 2
Prerequisites for SSDT  (Version: 11.0.2100.60)
Proxy Goblin (Version: 2.4.0)
puush (Version: 1.0.0.0)
QualxServ Service Agreement (Version: 2.0.0)
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Saints Row: The Third
Sandboxie 3.76 (64-bit) (Version: 3.76)
Scratch (Version: 1.4.0.0)
Skype™ 6.2 (Version: 6.2.106)
Sound Blaster Recon3Di (Version: 1.00.08)
Sound Blaster Recon3Di Extras (Version: 1.0)
Sound Forge Pro 10.0 (Version: 10.0.506)
ST Microelectronics 3 Axis Digital Accelerometer Solution (Version: 4.12.0018)
Stardock Software (Version: 1.00)
Steam (Version: 1.0.0.0)
Strongvault Online Backup (Version: 5.0.2.34)
Swf To Gif Converter 3.9
Synaptics Pointing Device Driver (Version: 15.3.42.2)
TeamSpeak 3 Client (Version: 3.0.6)
TeamViewer 8 (Version: 8.0.16642)
tools-freebsd (Version: 9.2.2.894247)
tools-linux (Version: 9.2.2.894247)
tools-netware (Version: 9.2.2.894247)
tools-solaris (Version: 9.2.2.894247)
tools-windows (Version: 9.2.2.894247)
tools-winPre2k (Version: 9.2.2.894247)
Update for  (KB2504637) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
Visual Studio 2012 Update 1 (KB2707250) (Version: 11.0.51106)
VMware Workstation (Version: 9.0.1)
Windows Software Development Kit (Version: 8.59.25584)
Windows Software Development Kit DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit DirectX x86 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.59.25584)
Windows XP Targeting with C++ (Version: 11.0.51106)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 12%
Total physical RAM: 32718.31 MB
Available physical RAM: 28652.18 MB
Total Pagefile: 65434.81 MB
Available Pagefile: 60973.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.88 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:689.86 GB) (Free:509.67 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\Four-PC
 
Administrator            Guest                    Ache Four                   
UpdatusUser              
 
 
**** End of log ****

Edited by Ache Four, 26 March 2013 - 12:58 PM.


#4 Artrooks

Artrooks

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Posted 27 March 2013 - 08:49 AM

Hello Ache Four,

If we could gather some different information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

 

 


Regards,
Brooks



 





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