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BSOD even when just installed OS and in safemode


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4 replies to this topic

#1 sandipprasai

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Posted 24 March 2013 - 11:59 PM

OK! i have windows 7 32 bit and i get BSOD frequently. I formatted C drive and reinstalled 

Win-7 but even at factory setting i.e just the time when it has been installed i got bsod. I started

computer in safe mode even there i got BSOD. I collected some inf that may help you

 

 

1.

 

 

==================================================
Dump File         : 032513-20248-01.dmp
Crash Time        : 3/25/2013 9:10:39 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00000403
Parameter 2       : 0xc007c468
Parameter 3       : 0x7a8c7867
Parameter 4       : 0xc043d638
Caused By Driver  : aswSP.SYS
Caused By Address : aswSP.SYS+258a3
File Description  : avast! self protection module
Product Name      : avast! Antivirus
Company           : AVAST Software
File Version      : 7.0.1474.765
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+a10be
Stack Address 1   : ntkrnlpa.exe+9fcc9
Stack Address 2   : ntkrnlpa.exe+baaeb
Stack Address 3   : ntkrnlpa.exe+3e1ea
Computer Name     : 
Full Path         : C:\Windows\Minidump\032513-20248-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,456
==================================================
 
2.
==================================================
Dump File         : 032513-13275-01.dmp
Crash Time        : 3/25/2013 8:30:24 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : 0x763cc7d8
Parameter 2       : 0x00000000
Parameter 3       : 0x7686a1c1
Parameter 4       : 0x00000008
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8e41b
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+8e41b
Stack Address 1   : ntkrnlpa.exe+413d8
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032513-13275-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,456
==================================================
 
3.
==================================================
Dump File         : 032313-21871-01.dmp
Crash Time        : 3/23/2013 11:05:53 PM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 0x00000003
Parameter 2       : 0x8c2a43d0
Parameter 3       : 0x8c2a43d0
Parameter 4       : 0x9c2a43d0
Caused By Driver  : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description  : Hardware Abstraction Layer DLL
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+12168c
Stack Address 1   : win32k.sys+a6ace
Stack Address 2   : win32k.sys+9728f
Stack Address 3   : win32k.sys+973c7
Computer Name     : 
Full Path         : C:\Windows\Minidump\032313-21871-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 146,456
==================================================
 
 

 

 

Please give me solution. and send it to my email sandipprasai@yahoo.com



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#2 Williamsmith

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Posted 25 March 2013 - 01:00 AM

Have you tested your hard drive? Also pheraps you should Test your ram too.  Were you getting any Error messages during the installation of windows?



#3 sandipprasai

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Posted 25 March 2013 - 03:26 AM

Have you tested your hard drive? Also pheraps you should Test your ram too.  Were you getting any Error messages during the installation of windows?

yes i tested but condition is same. And during OS installation there were some errors but it gone all right when i tried 2-3 times and installed sucessfully



#4 Artrooks

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Posted 25 March 2013 - 07:11 AM

sandipprasai,

Hello,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

 

 


Regards,
Brooks



 


#5 Williamsmith

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Posted 25 March 2013 - 09:45 PM

You said there were few error message during your OS install. You really should Test your Ram, let it run over night see if its a Bad Memory Module.






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