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my laptop shuts down


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#1 bowlandplay

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Posted 24 March 2013 - 01:34 PM

i have compaq presario...and i run windows 7 home premium...i use superantispyware and microsoft essentials...whenever i run superantispyware in safemode it shuts down...i use this laptop to view free movies online...can anyone offer any suggestions as to why this is happening or any other suggestions



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#2 hamluis

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Posted 25 March 2013 - 11:43 AM

You can run SAS and your AV program...in normal mode?

 

Did you run a full scan of your system with installed AV program?

 

Louis






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