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"Name Not Available" in Audio Mixer, weird virus


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#1 kaede6

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Posted 23 March 2013 - 08:01 PM

Hello, about two weeks ago, I was changing my audio levels in the audio mixer when I saw another source called "Name Not Available" was muted and playing something. I can't unmute it but I can move the slider up and down really fast, which seems to be playing random youtube videos (gaming commentaries, trailers, advertisements, etc) and I cannot figure out what it is or how to remove it. I performed a clean boot two weeks ago and just left it on that. I booted normally again today and the problem is still there. If anyone could assist me with this, I would greatly appreciate it.

 

Also, Core Temp sometimes tells me my computer is at 208*C and then shuts down, usually about 5-10 minutes after booting. This is obviously not correct because I can feel the air and it is cool as it should be whilst idling.

 

Specs

OS: Windows 7 Home Premium 64-bit

Mobo: Gigabyte 970A-UD3

CPU: AMD FX-6200 3.8GHz

GPU: Sapphire AMD Radeon HD 6870 FleX Edition

RAM: Corsair Vengeance 1600MHz 8GB (4GBx2)

PSU: Antec 620C 620W PSU

HDD: Hitachi 1TB mechanical (reused from 2009 hp desktop)


Edited by kaede6, 23 March 2013 - 08:43 PM.


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#2 Blade

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Posted 23 March 2013 - 08:32 PM

Hello and :welcome: to BleepingComputer.

Also, Core Temp sometimes tells me my computer is at 208*F and then shuts down, usually about 5-10 minutes after booting.

Does the computer shut down gracefully, or just die?

***************************************************

Let's see what we're dealing with here.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
***************************************************

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

Posted Image

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#3 Broni

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Posted 23 March 2013 - 08:41 PM

Forget anything else before you fix this:

my computer is at 208*F

That's 98C!

You're boiling your CPU if it's not damaged already.


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#4 kaede6

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Posted 23 March 2013 - 08:42 PM

MBAM Log: Malwarebytes Anti-Malware (PRO) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.18.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Zombaede :: ZOMBAEDE-PC [administrator]

Protection: Enabled

3/23/2013 9:36:30 PM
mbam-log-2013-03-23 (21-36-30).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213326
Time elapsed: 4 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

I already had the Pro version of it installed and used as my filesystem protection. I've scanned it many times before to get these results as well.



#5 kaede6

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Posted 23 March 2013 - 08:44 PM

Forget anything else before you fix this:

my computer is at 208*F

That's 98C!

You're boiling your CPU if it's not damaged already.

I fixed my post, it says 208C, not F. It's obviously wrong because the hsf isn't even working very hard, and I can feel the air which is still relatively cool.



#6 Broni

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Posted 23 March 2013 - 08:44 PM

I'm not sure if you saw my reply but I have to warn you that you're damaging your CPU every minute your computer is up.


My Website

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#7 Broni

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Posted 23 March 2013 - 08:45 PM

Sorry, I didn't see your last reply.

 

Download and install System Information for Windows
Run the program.
After it scans your computer, navigate to Hardware>Sensors and post all info from there.

p4467438.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Blade

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Posted 23 March 2013 - 08:46 PM

Also, Core Temp sometimes tells me my computer is at 208*F and then shuts down, usually about 5-10 minutes after booting.

Does the computer shut down gracefully, or just die?

Posted Image

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#9 kaede6

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Posted 23 March 2013 - 08:46 PM

Hello and :welcome: to BleepingComputer.

Also, Core Temp sometimes tells me my computer is at 208*F and then shuts down, usually about 5-10 minutes after booting.

Does the computer shut down gracefully, or just die?

***************************************************

Let's see what we're dealing with here.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
***************************************************

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

Also, it shuts down gracefully.



#10 kaede6

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Posted 23 March 2013 - 08:51 PM

Sorry, I didn't see your last reply.

 

Download and install System Information for Windows
Run the program.
After it scans your computer, navigate to Hardware>Sensors and post all info from there.

p4467438.gif

Sensor    Value    Min    Max
ZOMBAEDE-PC
Gigabyte Technology Co., Ltd. GA-970A-UD3
Voltages
CPU VCORE    0.88 V    0.88 V    1.36 V
VIN1    1.50 V    1.50 V    1.50 V
+3.3V    3.34 V    3.33 V    3.34 V
+5V    4.89 V    4.89 V    4.89 V
+12V    12.10 V    12.03 V    12.10 V
-12V    -3.78 V    -11.46 V    -3.78 V
+5V VCCH    3.60 V    3.60 V    3.60 V
VBAT    3.15 V    3.15 V    3.15 V
CPU    0.88 V    0.88 V    1.06 V
Temperatures
TMPIN0    38 °C  (100 °F)    38 °C  (100 °F)    38 °C  (100 °F)
TMPIN1    37 °C  (98 °F)    37 °C  (98 °F)    43 °C  (109 °F)
TMPIN2    32 °C  (89 °F)    32 °C  (89 °F)    50 °C  (121 °F)
Fans
FANIN0    2616 RPM    2616 RPM    4470 RPM
Fans PWM
FANPWM0    0 %    0 %    0 %
FANPWM1    0 %    0 %    0 %
FANPWM2    99 %    99 %    99 %
AMD FX-6200
Temperatures
Core #0    20 °C  (68 °F)    20 °C  (68 °F)    40 °C  (104 °F)
Core #1    21 °C  (68 °F)    21 °C  (68 °F)    40 °C  (103 °F)
Core #5    20 °C  (68 °F)    20 °C  (68 °F)    39 °C  (102 °F)
Core #4    20 °C  (68 °F)    20 °C  (68 °F)    39 °C  (101 °F)
Core #2    20 °C  (68 °F)    20 °C  (68 °F)    38 °C  (101 °F)
Core #3    20 °C  (67 °F)    20 °C  (67 °F)    38 °C  (100 °F)
Hitachi HDS721010CLA332                 
Temperatures
Assembly    34 °C  (93 °F)    34 °C  (93 °F)    34 °C  (93 °F)
Air Flow    34 °C  (93 °F)    34 °C  (93 °F)    34 °C  (93 °F)
Radeon HD 6870
Voltages
VIN0    1.17 V    0.95 V    1.17 V
Temperatures
TMPIN0    50 °C  (121 °F)    48 °C  (118 °F)    50 °C  (121 °F)
 



#11 Broni

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Posted 23 March 2013 - 08:52 PM

That looks normal.

Since Blade replied here first I'll be out of this topic.

Good luck :)


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#12 kaede6

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Posted 23 March 2013 - 08:53 PM

That looks normal.

Since Blade replied here first I'll be out of this topic.

Good luck :)

Alright, thanks for the help!



#13 Blade

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Posted 23 March 2013 - 08:59 PM

Sounds like you have overheating protection enabled in Core Temp. Since we know it's malfunctioning. . . please disable it via the options menu for the time being so that you can work uninterrupted.

***************************************************

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  • Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
~Blade


In your next reply, please include the following:
TDSSKiller Log

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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#14 kaede6

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Posted 23 March 2013 - 09:02 PM

Sounds like you have overheating protection enabled in Core Temp. Since we know it's malfunctioning. . . please disable it via the options menu for the time being so that you can work uninterrupted.

***************************************************

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  • Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
~Blade


In your next reply, please include the following:
TDSSKiller Log

Disabled overheat protection, and no results were found.



#15 Blade

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Posted 23 March 2013 - 09:19 PM

Hello,

Please run RKill again, and then perform the following:
  • Please download AutoRuns and save it to your desktop
  • Double click the AutoRuns.zip folder
  • Double click autoruns.exe (not autorunsc.exe), select Run, then Run again and allow the information to populate
  • Select File, Save, Desktop (in the left hand pane), then Save filename as Autoruns.txt and change Save as type to Text(*.txt).
  • Double click on the text file,copy and paste the contents in your reply
***************************************************
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press Scan.
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the full contents of the log in your next reply.
:spacer:
~Blade


In your next reply, please include the following:
Autoruns.txt
FSS.txt

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