Hi Guys and Gals,
Not had this before so looking for a bit of assistance please.
Got a customer's Samsung laptop in a the moment that keeps blue screening with the above error.
The complete blue screen is :-
Have tried getting in in safe mode but it still blue screens and also in last know good config.
Noticed that when I boot up in normal mode there is a pop up on screen to do with AVG NOT REGISTERING CORRECTLY.
Also, all icons on the desktop have no text to them, just distorted logo's.
Googled this earlier and there was something on a forum saying it was to do with avg and that the avg removal tool would cure it yet I cannot even get the pc to start up. Let alone run any kind of test.
Have spoken to the customer earlier and they say that they have not installed anything new recently.
So not sure what the issue is.
Have done a backup of their music and pictures via Ubuntu and also done a startup error check via the windows 7 disk but no joy so any help would be most welcome
I know i am an A+ tech but I have never had this one before so really appreciate any help offered.
Many thanks in advance,
Edited by Poe1974, 23 March 2013 - 06:45 PM.