I'm IT Support at my job and an issue ticket came in reporting that they can't open their outlook file. It gives an error message stating, “The file H:\Outlook\Email Folder_newold(1).pst is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer." Outlook error.png 9.03KB 5 downloads
I closed and reopened Outlook, restarted the computer, and closed and tried to reopened that file and still get the same error message. The anti-virus isn't running a scan and the backups don't start until around 7:00pm, so I don't know what could be locking up a .pst file besides Outlook. So far I don't think Windows have a tool that would tell you what process is locking a file and Task Manager doesn't help. So I need help on this one because I'm stuck
Remember, I work for a company so I can't use tools that are meant for personal use only.
Edited by hamluis, 22 March 2013 - 10:13 AM.
Moved from XP to Business Apps - Hamluis.