Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

USB Plug And Play not working


  • Please log in to reply
8 replies to this topic

#1 rjw4688

rjw4688

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:17 PM

Posted 22 March 2013 - 01:22 AM

Whenever I plug a device into my USB ports, the balloon on the bottom right of the taskbar will pop up saying "Found New Hardware" and it correctly identifies the device, but doesn't install the driver. Instead, the "Found New Hardware" box will pop up, asking me to find the driver to install. This can be a pain (especially if the driver cannot be found online) However, older devices that I have previously installed on this machine before this started happeinging work fine when plugged in.

 

Here are the steps I have taken in an attempt to fix this problem:

1. Making sure plug and play is enabled

2. deleting the infcache.1

3. making sure HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion 'DevicePath' points to '%SystemRoot%\inf

4. making sure the values 'FactoryPreInstallInProgress' and 'AuditInProgress' are set to '1' under HKEY_LOCAL_MACHINE\SYSTEM\Setup

5. making sure HKEY_LOCAL_MACHINE\SYSTEM\Setup 'AuditInProgress' is set to "0"

6. making sure HKEY_LOCAL_MACHINE\SYSTEM\Setup 'FactoryPreInstallInProgress' is set to "0"

7. making sure HKEY_LOCAL_MACHINE\SYSTEM\Setup 'MiniSetupInProgress' is set to "0" (this key doesn't exist on my machine)

8. making sure HKEY_LOCAL_MACHINE\SYSTEM\Setup 'Setuptype' is set to "0"

9. making sure HKEY_LOCAL_MACHINE\SYSTEM\Setup 'SystemSetupInProgress' is set to "0"

10. deleting HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Factory

11. deleting sysprep (I couldn't find it on my machine, so I assume it's not on there)

 

If you need more information or need me to be clearer on anything I said, please let me know.



BC AdBot (Login to Remove)

 


m

#2 hamluis

hamluis

    Moderator


  • Moderator
  • 54,291 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:17 PM

Posted 22 March 2013 - 10:10 AM

I'd try the MS FixIt, http://support.microsoft.com/mats/Windows_USB_diagnostics

 

Louis


Edited by hamluis, 22 March 2013 - 06:49 PM.
Changed link - Hamluis.


#3 rjw4688

rjw4688
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:17 PM

Posted 22 March 2013 - 05:02 PM

That's for Vista. Do you have a link for an XP version?



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 54,291 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:17 PM

Posted 22 March 2013 - 06:49 PM

Changed link :).

 

Louis



#5 rjw4688

rjw4688
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:17 PM

Posted 22 March 2013 - 07:39 PM

Ok I've tried using both the portable version and regular version and they're both giving me an error:

 

"Troubleshooting cannot continue because an error has occured

We're sorry but the program encountered an error trying to contact the server. Please try again later.

[Code 80072F8F]" 

 

My internet is fine, so I have no idea what the problem is.



#6 rjw4688

rjw4688
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:17 PM

Posted 26 March 2013 - 06:53 PM

Anyone?



#7 hamluis

hamluis

    Moderator


  • Moderator
  • 54,291 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:17 PM

Posted 27 March 2013 - 07:26 AM

Seemingly pertinent link on problem, http://www.brighthub.com/computing/windows-platform/articles/39025.aspx .

 

Louis



#8 blue_faery

blue_faery

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:17 PM

Posted 13 October 2013 - 06:31 PM

The article in the previous post doesn't address what this article does to fix the Plug n Play.  Try this article: http://voices.yahoo.com/how-fix-plug-n-play-not-working-windows-xp-12362833.html



#9 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:17 PM

Posted 14 October 2013 - 05:54 PM

Please download MiniToolBox, and save it to your desktop and run it.
Checkmark the following checkboxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users