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I recently got a Ukask ransomware lockscreen...


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#1 EViL_XeLA

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Posted 21 March 2013 - 07:46 PM

As the title, 2 days ago I got an RCMP Ukash Ransomeware/Malware lockscreen. I believe I have gotten rid of this stupid thing but would just like some reassurance or advice. I'll share my experience and then I have a couple questions at the end :).

 

So I get this stupid lockscreen right before I am ready for bed, yay! As it pops up I poo a little...haha no,  I restart and I am presented with the same screen when I log in. I restart once again and enter safe mode. While in safe mode I run a full scan with my anti-virus which is Norton 360. It finds 19 tracking cookies and deletes them. I run Malwarebytes Anti-Malware, quick scan and full system scan both come back with zero findings. Next up I system restore to a few days earlier when I know my computer was fine.

I can now log in to windows normally. I then run full scans again with the following programs, Norton, Malwarebytes, Hitman pro 3, and Roguekiller. All come back with zero findings, except hitman pro found some more tracking cookies and deletes them. Restart again and do the same process zero findings.

I then check youtube for any more tips, I follow a couple videos and delete a few files. Next I try Norton's power eraser, that comes back with zero findings.

 

And that brings me to where I am now. My computer seems to be as it was before.

 

Am I missing something or is this thing gone? Is my computer safe (would it be foolish to do some online shopping)? is there another way to make sure this damn thing is gone?

 

Thanks in advance.


Edited by EViL_XeLA, 21 March 2013 - 07:47 PM.


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#2 narenxp

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Posted 21 March 2013 - 07:48 PM

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters


    tds2.jpg

  • Check Loaded Modules and Detect TDLFS file system. Do not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


    2012081514h0118.png

  • Click Start Scan and allow the scan process to run
  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue


    tds6.jpg
  • Click Reboot computer
  • Please post the contents of TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply
  • Due to forum upgrade you may face issues posting the TDSSkiller log.Just last few lines of log is sufficient

===================================================

RKILL
  • Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another.) and save it to your desktop:
  • Link 1
  • Link 2
  • Link 3
  • Link 4

  • In order for Rkill to run properly you must disable your anti-malware software. Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • Note: You may have to run Rkill a few times before it is successful. You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear. Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again. If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.

===================================================

ESET Online Scanner

I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    esetsmartinstaller_enu.png

    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology

  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply. Note: If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button

===================================================

Junkware Removal Tool by thisisu
  • Please download Junkware Removal Tool
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply.

Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:
  • TDSSKiller log
  • RKILL log
  • ESET log
  • Junkware removal tool log

 



#3 EViL_XeLA

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Posted 22 March 2013 - 01:17 AM

TSDDKiller log is a gigaintic wall of text. "Last few lines" what exactly should I copy paste?

 

RKILL log...

 

 

ESET Log...

 

 

JRT log...


Edited by EViL_XeLA, 22 March 2013 - 10:08 PM.


#4 newsoftpclab

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Posted 22 March 2013 - 02:18 AM

Hi,

Ransomware is a bad thing.Before you have got a few  download?



#5 narenxp

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Posted 22 March 2013 - 04:15 AM

"Last few lines" what exactly should I copy paste?

 
Last 10 lines should be enough
 
Malwarebytes

Please download Malwarebytes Anti-Malware and save it to your desktop. If you already have it installed launch the program and update the database.

  • Make sure you are connected to the Internet and double-click on the it to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings except to uncheck any offer for a free Pro trial version
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

===================================================

Farbar's MiniToolBox

  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the MiniToolBox.jpg icon to launch the program
  • Make sure the following options are checked:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply

===================================================

Farbar's Service Scanner

Please download Farbar Service Scanner, save it to your desktop, and run it.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

===================================================

AdwCleaner by Xplode - Search for Adware

  • Please download AdwCleaner by Xplode onto your desktop.
  • Security softwares may flag it as malicious.This is a false positive and can be ignored.
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on DELETE
  • Click YES if you receive a warning for reboot
  • A logfile will automatically open after the scan has finished
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[R1].txt as well

===================================================

Malwarebytes Anti-Rootkit

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  • Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:
  • Malwarebytes log
  • MiniToolBox log
  • Farbar's Service Scanner log
  • AdwCleaner log
  • MBAR log

Edited by narenxp, 22 March 2013 - 08:08 PM.


#6 EViL_XeLA

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Posted 22 March 2013 - 07:35 PM

Alright last 10 or so lines from TSDDKiller log...


 


Edited by EViL_XeLA, 22 March 2013 - 10:07 PM.


#7 EViL_XeLA

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Posted 22 March 2013 - 07:43 PM

Malwarebytes Log...


Edited by EViL_XeLA, 22 March 2013 - 10:07 PM.


#8 EViL_XeLA

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Posted 22 March 2013 - 08:07 PM

Do you want me to post all of MiniToolBox log? it has info I don't think is safe to broadcast my ip etc.

 

Also for the Malwarebytes Anti Rootkit it just says download from and then its blank. 

 

Farbar's Service Scanner Log...

 

 

Thanks, again.


Edited by EViL_XeLA, 22 March 2013 - 10:07 PM.


#9 narenxp

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Posted 22 March 2013 - 08:09 PM

Do you want me to post all of MiniToolBox log? it has info I don't think is safe to broadcast my ip etc.

 

You can remove the ip address contents and post the rest.Information contained in the log cannot be used to hack your ip.

 

Also for the Malwarebytes Anti Rootkit it just says download from and then its blank.

 

Try again



#10 EViL_XeLA

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Posted 22 March 2013 - 08:51 PM

Okay just ran Malwarebytes Rootkit twice both times came back no files to clean up so I didn't have to reboot or get any logs.



#11 EViL_XeLA

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Posted 22 March 2013 - 09:14 PM

MiniToolBox log...


Edited by EViL_XeLA, 22 March 2013 - 10:07 PM.


#12 narenxp

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Posted 22 March 2013 - 09:40 PM

That looks good

Remove temporary and junk files

Download Temp file cleaner from HERE.Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode
 

Create a new restore point

Follow this guide to turn off and turn on your restore points

Windows XP

Vista & windows 7

Windows 8

Turn off your system restore-It deletes old infected restore points.Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old versions of java and flash player from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/ & http://www.adobe.com/support/flashplayer/downloads.html

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

Best Practices for Safe Computing - Prevention of Malware Infection

Simple and easy ways to keep your computer safe and secure on the Internet


Safe surfing :)



#13 EViL_XeLA

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Posted 22 March 2013 - 10:06 PM

That's it I'm good to go now?



#14 narenxp

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Posted 22 March 2013 - 10:09 PM

Yep :)



#15 EViL_XeLA

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Posted 22 March 2013 - 10:16 PM

Awesome :bananas: . Thanks a bunch narenxp much appreciated.






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