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dependency group failed to start

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#1 Ninjakillzu


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Posted 21 March 2013 - 03:57 PM

After removing a tracur trojan with microsoft security essentials, I now get partial connection to the internet due to "The dependency service or group failed to start" listed under my network and sharing center. I did some researching and found it it is because of the Diagnostic Policy Service. When I go the the services.msc to try and activate the Diagnostic Policy Service, I get an error that says "Windows could not start the Diagnostics Policy Service on Local Computer. Error 5: Access is denied." How can I fix this and get my normal internet back?

Edited by Ninjakillzu, 22 March 2013 - 02:57 AM.

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#2 Ninjakillzu

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Posted 22 March 2013 - 02:43 AM

Help anyone?

#3 hamluis



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Posted 22 March 2013 - 07:10 AM

Open malware topic at http://www.bleepingcomputer.com/forums/t/489396/infection/#entry3009241 , to prevent confusion, this topic is closed.



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