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Unknown issue; HijackThis log for perusal


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2 replies to this topic

#1 Nimdok

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Posted 21 March 2013 - 02:17 PM

I don't know what's wrong, specifically, I just have a feeling something's not right. Recently got rid of a Bitcoin hijack, and in the last few minutes fully uninstalled Flash and Java after a hunch which turned out to be accurate (had to manually delete a few Flash files because they were under the control of an unknown user). Attached is my HijackThis log, would appreciate someone looking it over and giving me some advice as to my situation. Got a lot of (missing files) and Unknown Users.

Attached Files


Edited by hamluis, 21 March 2013 - 02:29 PM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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#2 nasdaq

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Posted 23 March 2013 - 09:05 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
 
Download DDS by sUBs from one of the following links if you no longer have it available.  Save it to your desktop.
 
1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
 
Double click on the DDS icon, allow it to run. 
A small box will open, with an explanation about the tool.  No input is needed, the scan is running. 
Notepad will open with the results. 
Follow the instructions that pop up for posting the results.[/list]Please note:  You may have to disable any script protection running if the scan fails to run.
 
dds_scr.gif
 
Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.===
 
Third party programs if not up to date can be the cause of infiltration an infection.
===
 
Please run this security check for my review.
 
Download Security Check by screen317 from here.
  • Save it to your Desktop.

  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.

  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

===
 
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.
 
Please download AdwCleaner by Xplode onto your Desktop.

  • Close all open programs and internet browsers.

  • Double click on AdwCleaner.exe to run the tool.

  • Click on Delete tab follow the prompts.

  • A log file will automatically open after the scan has finished.

  • Please post the content of that log file with your next answer.

  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

 
Please post the logs and let me know what problem persists.


#3 nasdaq

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Posted 29 March 2013 - 07:30 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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