I have a Dell Studio 1737 Laptop running Windows 7. I've had problems with the DVD/CD-ROM Disc drive ever since I got it. Usually after its been running for a while and I put a disc in it won’t read it but I can get it back out and if I reboot it then it will work fine. Or after its been on a while if I put a disc in, it won’t read it and I can’t get it to eject it either until I reboot it. Now when I put a disc in it will spin up like its trying to read it then quits. It will eject it but won’t read it. I've checked in the Device Manager and checked the drivers, run driver update and it says the drivers are up to date. Under the Properties, Device Status, it says "This device cannot start. (Code 10)"
I've run System Restore back to a restore point when I uninstalled a HP Printer and installed a new Epson printer and it still won’t work. I've gone to the Dell website to look up new drivers for it but cant find any and I can’t find any helpful information either. In the Device Manager I've tried disabling it then enabling it again but I still get the device cannot start code 10. I've run the Windows trouble shooting and one time found something about "Photo Smart C310 is missing". The C310 is the model of the HP printer I uninstalled and replaced with the Epson. Why that is coming up with the DVD/CD-ROM I don't know.
Anybody got any idea how to get the thing working again? Like I said, it’s been a spazz ever since I got it but it’s always worked if I just reboot and try it right after the computer boots up. And it still spins a disc and ejects so mechanically it seems OK. Can anybody help get this figured out or should I just take it to the shop?