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malwarebytes,speed test popup in lower left, and another popup in lower right of


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#1 milesd3

milesd3

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Posted 21 March 2013 - 11:51 AM

I've been having popups in the lower left and right of my pc.  I ran malwarebytes and the popups still persist.  I thought I needed to remove the 5 things that it quaranitned so I did as was still getting these things.  Now the internet explorer screens look different.  mostly white.  It is hiding areas that can be clicked but I knwo they are there because the pointer goes from an arrow to the hand when I acroll over.  the worst thing is that the popups are still there.  Not sure where to go or what to do. Your site helped me on another issue I had in the past.  Oh I tried system restore and it didnt help the screen..I think the only system restore point was after all the above.
thanks


Mod Edit: Moved topic from Windows 7 to a more appropriate forum. ~bloopie


Edited by bloopie, 21 March 2013 - 12:18 PM.


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#2 narenxp

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Posted 21 March 2013 - 12:00 PM

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters


    tds2.jpg
  • Check Loaded Modules and Detect TDLFS file system. Do not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


    2012081514h0118.png
  • Click Start Scan and allow the scan process to run
  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue


    tds6.jpg
  • Click Reboot computer
  • Please post the contents of TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply
  • Due to forum upgrade you may face issues posting the TDSSkiller log.Just last few lines of log is sufficient

===================================================

RKILL

  • Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another.) and save it to your desktop:
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • In order for Rkill to run properly you must disable your anti-malware software. Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • Note: You may have to run Rkill a few times before it is successful. You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear. Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again. If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.

===================================================

ESET Online Scanner

I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    esetsmartinstaller_enu.png

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply. Note: If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button

===================================================

Junkware Removal Tool by thisisu

  • Please download Junkware Removal Tool
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply.

Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • RKILL log
  • ESET log
  • Junkware removal tool log





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