My wife had had one of those 'i wonder if this button will help' moments and has crashed our sons laptop - him being autistic means that every 5 minutes he is asking if its mended yet!
Its a Acer aspire 6930g and was running on windows xp .
She was trying to get the blu ray working again but crashed the whole thing instead!
She had pressed F2 setup utility and gone to the exit menu - and this is where the error was made as she pressed the option ' load setup defaults' - from here it all crashed!
When the computer starts it just goes into a loop and wont allow us to get into safe mode at all ( a blue screen flashes briefly)
What has she done? and can it be rescued - unfortunately i do not have the xp disc as it shattered
(The stricken drive originally had vista on it and was converted to xp before we had it )
We do have another computer and i did take out the harddrive and can access it as an external drive.