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"Preparing Your Desktop" after Win7 login / User Profile Issue


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#1 jctan

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Posted 21 March 2013 - 10:57 AM

Hi, this is the 2nd time it happened. When I turn laptop on, win7 asks me to enter my user account password, but the desktop that loads is not mine. Many icons and files are gone.

 

The 1st time it happened I thought it was a virus and after unable to find answers online, I restored my laptop from a system image.

 

This 2nd time, I was able to find forums and went to c:\users to find my profile, and I see all my icons and files. This is how I know it's a different user profile that is loading and my files are still intact.

 

However I am unable to find answers as to how to fix it so that the correct desktop layout loads.

 

I am running on Win7 Enterprise. Thanks!



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#2 Queen-Evie

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Posted 21 March 2013 - 11:05 AM

Have you looked in Control Panel/User Accounts to make sure the account is still there? This is the only thing I know to suggest.



#3 jctan

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Posted 21 March 2013 - 11:09 AM

Yes, when it asks for user account password, it's my account name and picture that comes up, then it will say "Preparing your desktop", then the desktop will be something random. I restarted couple times and different layouts come up.



#4 hamluis

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Posted 21 March 2013 - 01:08 PM

FWIW:  Fix a corrupted user profile, Win 7 - http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile .

 

Louis



#5 jctan

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Posted 21 March 2013 - 06:22 PM

Thanks Louis. I am not getting any error or notification. I tried to follow the steps but under Folder Options --> View, the Advanced Settings portion is all blank. 



#6 xdbworks

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Posted 25 November 2013 - 12:47 AM

"Preparing Your Desktop" User Profile Issue

Solved.

Guys, this worked for, hence pasting the solution here, I have been through hell with this and want to share with everyone. You may find my posts elsewhere too, if you do, I hope it helps.

I am not sure if your issue was resolved. I was facing a similar issue and it is resolved. Below is was my medicine. Jump to **Solution** if you don't want my background on the problem.

I am an admin in my company and for some reason when we switched to Win 7, I started to see the "Preparing your desktop" this was back in 2012. For whatever reason I was losing my profile every time I logged in. Reformatting my computer, registry fixes, deleting the profile etc did not solve the issue.

 

**Solution**

What helped: Fast forward to the date 11/24/2013. I was deploying a new PC for a colleague and accidentally logged into his computer using my login name which I had issues. As I was logging in for the first time, I figured it would say that its "preparing my desktop". I really became suddenly obsessed to try to log in again to see what I will find out and to my dismay the same issue repeated. New computer, after so many months and same problem. The first I did was log into my Active directory to examine my user account. 

In doing so, I realized I was a member of lots of groups. Well, I said, I don't have to be a group of these Domain Guest Users, and there were several security groups, blindly I removed each one of them, only keeping the Windows 7 security group. Voila! in this process I had cleaned my account of any old security groups. I restarted the new computer, logged in, got the same "Preparing my desktop" wait I said,, let me create some test documents on the desktop,, I have logged in nearly about 10 times, with different scenarios so far, and I am happy to let you all know that my problem has been resolved! 

I hope this helps somebody,

D

 


#7 hamluis

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Posted 26 November 2013 - 11:36 AM

I would assume that the profile is damaged, notifications or not...and, as a safety measure either replace current user account or set up a duplicate for the time when you will be unable to access Windows.

 

Louis






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