Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD dump cannot boot in safe mode hangs on crcdisk.sys;


  • Please log in to reply
9 replies to this topic

#1 lamentations

lamentations

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 21 March 2013 - 03:21 AM

Good morning! I have a Toshiba Satellite Series L305D and I have encountered the BSOD. Prior to its arrival, I noticed that I was getting a message from the system indicating that there was a corrupt or damaged file (angst???).  I have tried to boot in both safe modes, and she hangs at crcdisk.sys and proceeds to dump there.  The following have failed - Startup repair, system restore; windows diags is fine. I can get to command prompt.  I have my original recovery and apps discs.  I have avoided trying a complete restore and recovery wizard because I have no backup to my hdd. I am running MS Essentials and have a free Maleabytes although not enabled on system. At wits end. What should I do?

 



BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:30 PM

Posted 21 March 2013 - 06:58 AM

Since you can access the Command Prompt use the Startup Repair.

 

If you need instructions we have a tutorial here at bleepingcomputer, you can read it here.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 lamentations

lamentations
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 21 March 2013 - 09:25 AM

tried it and read it...dont have a backup of hdd...



#4 lamentations

lamentations
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 21 March 2013 - 12:00 PM

Start up repair has failed 15 times, it has failed at multiple attempts for a system restore as well...i dont have a backup of my hdd, so i am hesitant to wipe it clean...



#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:30 PM

Posted 21 March 2013 - 12:11 PM

Reinstalling Windows or setting it back to the factory condition would be the last thing I would suggest.

 

Obviously you have another computer, so you can download and use Ubuntu to trans fer your data to a flash drive to back it up.

 

Recovering Data with Ubuntu

How to use Ubuntu to recover data from a hard drive.

Please download Ubuntu, you will need to burn this to a CD in order to make a bootable disc.  To do this please download ImgBurn.

When you open ImgBurn you will see a page like the one below.

ImgBurn1_zps715cb1c2.png

Click on Write image file to disc outlined in red.

The next page to open will be like the one below.

ImgBurn2_zpsaea72ba9.png

Click on the icon of the folder and magnifing glass outlined in red to the right of Source to locate the Ubuntu ISO file.  Place a CD in the optic drive and click Burn.

In order to boot from this disc you may need to enter the BIOS and make your CD/DVD-ROM the first device in the boot order.

 

I have my original recovery and apps discs.

 

These are the discs which came with this computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 lamentations

lamentations
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 21 March 2013 - 02:32 PM

yes they are thse originals...



#7 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:30 PM

Posted 22 March 2013 - 10:25 AM

Have you used Ubuntu to recover your data?

 

One last thing to try from the Command prompt is to run chkdsk c:/r to recover data from bad sectors.

 

Type in or copy and paste chkdsk c:/r and then press Enter.  If you type this in please notice the space between the k and the c.

 

This has five parts to the scan, it will take a while to run, please be prepared to allow it to complete.


Edited by dc3, 22 March 2013 - 10:27 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 lamentations

lamentations
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 22 March 2013 - 06:48 PM

I will purchase a jump drive tommorrow and proceed bc the one I have will probably be enough to hold all the data.  I may have to get at least 32 GB drive...Once I recover the data with Ubuntu, will I do a clean wipe from there and reload it back?

 

 

 

 

 

 

 

 

 



#9 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,815 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:30 PM

Posted 23 March 2013 - 09:31 AM

There is a small partition on the hdd which can be used to perform a Factory Restore, this will wipe the hdd and reinstall the operating system.

 

1)  Turn off your computer.

 

2)  Press the 0 (zero) key and hold it down and press the power button, continue to hold it down till you hear a beeping sound.

 

3)  When the System Restore screen appears click on Yes.

 

4)  A screen with the different types of restore option will appear, choose the Recovery of Factory Software, then click on Next.

 

5)  Choose the option to Recover to the out-of-box state, then click on Next.

 

6)  Click on Next to start the System Recovery.

 

This process will take anywhere from a half hour to two hours.  The computer  will restart when the process is complete.

 

When the computer has restarted you will need to set the language and time preference on the following screens.


 

 

Edited by dc3, 23 March 2013 - 09:36 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 lamentations

lamentations
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:30 PM

Posted 23 March 2013 - 05:53 PM

will do!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users