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Problem in accessing logging in as user/admin


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#1 TCKW

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Posted 20 March 2013 - 11:02 PM

Hello anyone, everyone..

 

I do need some help. Please assist, thank you.

 

Recently I had trouble with malwarebytes  program in my laptop computer, running Win 7 64. And those folks there recently has not been forthcoming which is why I am quite desperate coming here. My malwarebytes protection keep randomly turned of now and then irregularly while I keep on re-enabling it. In this process of disabling and renabling already taking its toll, the point I have reached now is if I do not remove the malwarebytes software completely from my computer, I cannot acess to log in to use even though Win has started.. 

 

The most recent bit of suspicion was some days ago, a windows command processor dialog popped and requesting permission to give a yes or no prompt by my Scotty patrol program. Of course I click a NO. But it gives me the creep that my computer is somehow not in good condition.

 

I do surf the net a lot visiting 100s of places. However I do exercise a decent bit of protection and alertness to protect myself landing in unwanted places and dubious s/w creeping into my computer.

 

Please help me. Thank you.

 

 



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#2 HelpBot

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Posted 25 March 2013 - 11:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 HelpBot

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Posted 30 March 2013 - 11:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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