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Computer freezing Randomly - Forcing a restart - Usually early on


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#1 FirstFix

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Posted 20 March 2013 - 08:14 PM

My computer:

 

http://reviews.cnet.com/desktops/gateway-fx6800-01e/4507-3118_7-33392302.html

 

My only modifications are replacing a dead power supply and adding 3 sticks of 2 gig triple channel corsair ram at speed 1066. My total ram is 9 gigs then as a result.

 

Windows Vista Home Premium

 

My Problem:

 

For the past couple months my computer has been freezing constantly and I've had to do a number of fixes to try to alleviate the problem.

 

I did a complete reformat in January because the computer would not start windows at all. It would get to the login screen and stop right there. 

Then a little while later I had a similar problem and this time I fixed it by unchecking all unnecessary services and startup items. That fixed the problem for a while but now the computer freezes randomly while I'm using it, and I can't pin down what the problem is.

 

I'll be browsing the computer normally, and then randomly it will lock up, usually early after I startup the computer. If its started up correctly and worked for a few hours it tends to keep working correctly, even throughout the night if I leave it on and pick up the next day(I don't do this very often but thought I'd mention it nonetheless). So the problem seems to creep up early rather than later on. I rarely, after 8 hours of the computer working, get a freeze. 

 

Sometimes the computer will freeze on the login screen, after I click on my user profile. Normally it is supposed to then go to the type in password screen, but it never gets there and it just hangs.


I'm on a new reformat, so the computer shouldn't need to be reformated again, so quickly after I just did it. I still worry though something may be wrong with windows itself, but how can this be so early after a fresh reformat?

 

Attempts to fix it:

 

1. I've read literally everything I can and kept off all unnecessary services and startup items.

2. I've been periodically running Malwarebytes and NOD32, to see if it's a virus, in and out of safe mode, to no avail. Nothing ever comes up.

3. I don't install any unnecessary programs, or 3rd party junk that may corrupt the system.

4. I ran memtest and after 3 hours got 5 errors, although all my errors were from the same box/instance. I wonder why the errors weren't spread out evenly among the different instances.

Screenshot: 

http://imgur.com/yO1ncOp

 

 

5. I have not installed any new hardware, so it shouldn't be a driver issue. 

6. I tested the Hard drive with Crystaldiskinfo:

http://imgur.com/H8iQv96

 

~~~~~~~~~~~~~~

 

Personally I'm really frustrated after all this and am considering doing another fresh install, but I worry I may have a ram or hard drive error. I bought my computer back in 2009 and am wondering If it just needs new ram and a new hard drive. 

 

But if it's a ram or hard drive error, why does the computer run perfectly sometimes, and stall other times, depending on how it starts up?

 

Any help would be extremely appreciated as this problem is getting to be too much.

 



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#2 dc3

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Posted 21 March 2013 - 07:03 AM

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy

 

Please download MiniToolBox  , save it to your desktop and run it.

 Checkmark the following checkboxes:

  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.


 Click Go and paste the content into your next post.


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#3 FirstFix

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Posted 21 March 2013 - 12:41 PM

MiniToolBox by Farbar  Version:05-03-2013
Ran by Home (administrator) on 21-03-2013 at 10:36:31
Running from "C:\Users\Home\Downloads"
Windows Vista ™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/21/2013 10:29:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/20/2013 11:36:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/20/2013 02:12:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (03/21/2013 10:29:44 AM) (Source: Service Control Manager) (User: )
Description: PxHlpa64
 
Error: (03/20/2013 11:36:57 PM) (Source: Service Control Manager) (User: )
Description: PxHlpa64
 
Error: (03/20/2013 11:35:21 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:33:45 PM on 3/20/2013 was unexpected.
 
Error: (03/20/2013 11:32:23 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR7.
 
Error: (03/20/2013 11:32:05 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR9.
 
Error: (03/20/2013 11:32:03 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR7.
 
Error: (03/20/2013 11:31:46 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR8.
 
Error: (03/20/2013 11:31:34 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR9.
 
Error: (03/20/2013 11:31:28 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR6.
 
Error: (03/20/2013 11:31:26 PM) (Source: disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR8.
 
 
Microsoft Office Sessions:
=========================
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe
 
Error: (03/21/2013 10:30:51 AM) (Source: SideBySide)(User: )
Description: msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksCal.exe
 
Error: (03/21/2013 10:29:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/20/2013 11:36:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/20/2013 02:12:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-03-03 12:57:30.224
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:30.130
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.896
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.803
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.693
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.600
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.475
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.381
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.257
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-03-03 12:57:29.179
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Agere Systems PCI-SV92EX Soft Modem
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
Apple Mobile Device Support (Version: 6.0.1.3)
Bonjour (Version: 3.0.0.10)
ccc-utility64 (Version: 2012.0704.122.388)
ESET NOD32 Antivirus (Version: 6.0.308.0)
Intel® Network Connections Drivers
Intel® Matrix Storage Manager
iTunes (Version: 11.0.1.12)
Java™ 7 Update 1 (64-bit) (Version: 7.0.10)
Lexmark 5400 Series
LSI PCI-SV92EX Soft Modem (Version: 2.2.100)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
VLC media player 2.0.2 (Version: 2.0.2)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 9206.26 MB
Available physical RAM: 6978.96 MB
Total Pagefile: 18429.53 MB
Available Pagefile: 16201.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 4009.41 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:688.87 GB) (Free:555.16 GB) NTFS
7 Drive i: (FreeAgent GoFlex Drive) (Fixed) (Total:931.51 GB) (Free:400.17 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME-PC
 
Administrator            Guest                    Home                     
 
 
**** End of log ****
 
 
~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Speccy link:


#4 FirstFix

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Posted 21 March 2013 - 12:45 PM

I also used Seagates Seatools utitlity to test my hard drive. It passed according to the program.



#5 hamluis

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Posted 21 March 2013 - 01:05 PM

<<I ran memtest and after 3 hours got 5 errors,..>>

 

Getting any errors...is not a good thing.

 

Louis


Edited by hamluis, 21 March 2013 - 01:05 PM.


#6 FirstFix

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Posted 21 March 2013 - 02:33 PM

I was skeptical of the errors because they all happened in one instance. Isn't that a bit abnormal? Shouldn't they have been spread out.

<By instance I mean in the same box of memtest, rather than spread out among the 4 total instances of the program I had running.>

 

What should I do?


Edited by FirstFix, 21 March 2013 - 02:36 PM.


#7 hamluis

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Posted 21 March 2013 - 05:04 PM

I can only tell you what I would do :).

 

Tonight...I would iniitate Memtest86+ - Advanced Memory Diagnostic Tool - http://www.memtest.org/#downiso , using the following as a gude for technique:  Memtest86+ Guide-How To's - Overclockers Forums - http://www.overclockers.com/forums/showthread.php?t=409152 .

 

I would bear in mind...that an error may indicate a problem with a module...or it may indicate a problem with a RAM slot.  I would test all modules together initially...once I received any error, that would cease and I would test each module separately, placed in the same slot.  Once a given slot is proven to be good...I'd test the other modules in that slot, individually.

 

IME, troubleshooting RAM issues takes plenty of time/patience...so I'd be prepared for that.

 

Just to possibly eliminate something...take a look at your modules and see if they are all the same, same clock rate, etc.  Dfferences could make modules produce errors when tested together or en masse.

 

Louis



#8 FirstFix

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Posted 22 March 2013 - 04:33 AM

I was fairly sure my ram was fine so I went ahead and bought an SSD which I installed Windows 7 on.

I now have both hard drives in, and I'm booting off the SSD with no issues. The boot times are amazing.

 

Being that I've eliminated Hardware issues, since the SSD drive is working perfectly, was it the Hard drive or a corrupted windows on my other drive?

 

I can access the hard drive from my new main SSD drive, and I'm using that as a storage drive, and it seems to be working fine. Does that mean windows was just messed up? Or is it less taxing to use a bad hard drive, simply as a storage one, not running windows?



#9 dc3

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Posted 23 March 2013 - 08:59 AM

Since the hdd passed the Seatool diagnostic test, and the new ssd with the fresh installation of Windows is working, I would have to assume that the old installation had some problems.

 

Glad to hear you have it all sorted out.  Enjoy the quick start time. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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