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Weird computer behavior past few days.


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16 replies to this topic

#1 dakthur28

dakthur28

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Posted 20 March 2013 - 04:12 PM

The problem started a few days ago with our browsers running slow and sometimes timing out. I then started to notice that icons and menus looked slightly different and that administrator shield icons started showing up on files and icons also when clicking on buttons on menus such as windows update the menu would flicker.

   Was suspicious so checked processes and services and such and that's when I noticed that whenever something was downloaded off internet even just a web page link document under it's properties in the general tab at bottom it says this file came from another computer and has been blocked for your computers safety with a box to unblock it. I searched more and found a lot of files including my pictures that had three new users 2 named unknown with a long number beginning with S-1-0...... and another listed as UUID with a long number and ending saying Mcx1-my user name-PC which I know is my media extender for my Xbox but the other 2 users were never there. The last thing that has been happening is when I boot to safe mode with networking so I can try doing a scan with my main anti virus program the action center gives me a warning saying that Windows security center is disabled please enable it now, I go to services and click to start it and it immediately stops, I try to run a scan with my antivirus and it says it can't start without Windows security center being enabled.

    Don't know if these have anything to do with it but about a week ago my fiancées yahoo account was hacked which she deleted the account and never opened any e-mails and also I used Oracles virtual machine software so that I could try Windows 8 before I decided to buy it, didn't like windows 8 so I deleted the virtual machine and uninstalled the Oracle VM software. I did a number of scans and the only one that found anything was Malwarebytes which found 2 Trojan.Agents which it listed the extensions as mt_32.dll and Winload.dll and found Trojan Redir.Qoogle.xml, the Q is not a typo. Please help I can't afford to do a clean install I rely on this computer for college. My OS is Windows 7 home premium running on a HP pavilion with 6 GB ram and a quad core AMD processor.



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#2 Broni

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Posted 20 March 2013 - 06:30 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 dakthur28

dakthur28
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Posted 20 March 2013 - 10:34 PM

First of all thank you for getting to me so fast I greatly appreciate it. here are all the logs.
 
Security check log
 
Results of screen317's Security Check version 0.99.61 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 Windows Firewall Disabled! 
Bitdefender Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 17 
 Adobe Flash Player 11.6.602.180 
 Adobe Reader XI 
````````Process Check: objlist.exe by Laurent```````` 
 Bitdefender Bitdefender BETA vsserv.exe 
 Bitdefender Bitdefender BETA updatesrv.exe 
 Bitdefender Bitdefender BETA bdagent.exe 
 Bitdefender Bitdefender BETA pmbxag.exe 
 Bitdefender Bitdefender SafeBox safeboxservice.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Farbar log
 
Farbar Service Scanner Version: 03-03-2013
Ran by jen (administrator) on 20-03-2013 at 22:50:53
Running from "C:\Users\jen\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
 
Minitoolbox log
 
MiniToolBox by Farbar  Version:05-03-2013
Ran by jen (administrator) on 20-03-2013 at 22:52:49
Running from "C:\Users\jen\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 

127.0.0.1       localhost
========================= IP Configuration: ================================
NVIDIA nForce Networking Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset

popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : jen-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : E0-CB-4E-66-86-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ec94:22cc:33ff:74f4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 20, 2013 8:44:00 PM
   Lease Expires . . . . . . . . . . : Sunday, April 27, 2149 5:21:09 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 249613134
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-C9-A6-92-E0-CB-4E-66-86-54
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.Belkin:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server: 
Address:  192.168.2.1
Name:    google.com
Addresses:  2607:f8b0:4004:800::1008
   74.125.228.98
   74.125.228.101
   74.125.228.103
   74.125.228.110
   74.125.228.105
   74.125.228.99
   74.125.228.97
   74.125.228.96
   74.125.228.104
   74.125.228.102
   74.125.228.100

Pinging google.com [74.125.228.1] with 32 bytes of data:
Request timed out.
Reply from 74.125.228.1: bytes=32 time=21ms TTL=53
Ping statistics for 74.125.228.1:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 21ms, Average = 21ms
Server: 
Address:  192.168.2.1
Name:    yahoo.com
Addresses:  98.138.253.109
   206.190.36.45
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=142ms TTL=44
Reply from 206.190.36.45: bytes=32 time=133ms TTL=44
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 133ms, Maximum = 142ms, Average = 137ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...e0 cb 4e 66 86 54 ......NVIDIA nForce 10/100 Mbps Ethernet
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.4     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.4    276
      192.168.2.4  255.255.255.255         On-link       192.168.2.4    276
    192.168.2.255  255.255.255.255         On-link       192.168.2.4    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.4    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.4    276
===========================================================================
Persistent Routes:
  None
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::ec94:22cc:33ff:74f4/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (03/20/2013 08:34:46 PM) (Source: Microsoft-Windows-RestartManager) (User: jen-PC)
Description: Application or service 'LightScribeService Direct Disc Labeling Service' could not be restarted.
Error: (03/20/2013 07:23:52 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16521 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 447c
Start Time: 01ce25c15a2b2968
Termination Time: 55
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:
Error: (03/20/2013 10:49:01 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16521 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 560
Start Time: 01ce2579165ae810
Termination Time: 110
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:
Error: (03/20/2013 02:09:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "ACME,processorArchitecture="x86",type="win32",version="12.0.0.0"1".
Dependent Assembly ACME,processorArchitecture="x86",type="win32",version="12.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (03/20/2013 00:14:26 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1023.
Error: (03/20/2013 00:14:26 AM) (Source: ESENT) (User: )
Description: Catalog Database (1620) Catalog Database: Error -1023 (0xfffffc01) occurred while opening logfile C:\Windows\system32\CatRoot2\edb.log.
Error: (03/20/2013 00:14:26 AM) (Source: ESENT) (User: )
Description: Catalog Database (1620) Catalog Database: Error -1023 (0xfffffc01) occurred while opening logfile C:\Windows\system32\CatRoot2\edb.log.
Error: (03/19/2013 11:33:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (03/19/2013 11:15:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (03/19/2013 09:58:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 19.0.2.4814, time stamp: 0x5138a1d3
Faulting module name: xul.dll, version: 19.0.2.4814, time stamp: 0x5138a0ed
Exception code: 0xc0000005
Fault offset: 0x00172818
Faulting process id: 0x1228
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

System errors:
=============
Error: (03/20/2013 09:16:57 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume I: were aborted because volume I:, which contains shadow copy storage for this shadow copy, was force dismounted.
Error: (03/20/2013 08:44:05 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%58
Error: (03/20/2013 08:44:05 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
Error: (03/20/2013 02:53:41 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%58
Error: (03/20/2013 02:53:41 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
Error: (03/20/2013 02:52:25 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
Error: (03/20/2013 00:12:40 AM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (03/20/2013 00:12:37 AM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service failed to start due to the following error:
%53
Error: (03/20/2013 00:12:37 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Net.Pipe Listener Adapter service to connect.
Error: (03/20/2013 00:11:57 AM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
%58

Microsoft Office Sessions:
=========================
Error: (03/20/2013 08:34:46 PM) (Source: Microsoft-Windows-RestartManager)(User: jen-PC)
Description: 0LSSrvc.exeLightScribeService Direct Disc Labeling Service03026217823000
Error: (03/20/2013 07:23:52 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.16521447c01ce25c15a2b296855C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Error: (03/20/2013 10:49:01 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.1652156001ce2579165ae810110C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Error: (03/20/2013 02:09:21 AM) (Source: SideBySide)(User: )
Description: ACME,processorArchitecture="x86",type="win32",version="12.0.0.0"c:\program files (x86)\Nero\Nero 12\nero recode\NeroBRServer.exe.Manifest
Error: (03/20/2013 00:14:26 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -1023
Error: (03/20/2013 00:14:26 AM) (Source: ESENT)(User: )
Description: Catalog Database1620Catalog Database: C:\Windows\system32\CatRoot2\edb.log-1023 (0xfffffc01)
Error: (03/20/2013 00:14:26 AM) (Source: ESENT)(User: )
Description: Catalog Database1620Catalog Database: C:\Windows\system32\CatRoot2\edb.log-1023 (0xfffffc01)
Error: (03/19/2013 11:33:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (03/19/2013 11:15:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (03/19/2013 09:58:18 PM) (Source: Application Error)(User: )
Description: firefox.exe19.0.2.48145138a1d3xul.dll19.0.2.48145138a0edc000000500172818122801ce250e1e5248d0C:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Mozilla Firefox\xul.dlla249bb00-9101-11e2-88d2-e0cb4e668654

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 6.2.2)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Audiosurf
Belkin Setup and Router Monitor
Bitdefender Total Security BETA (Version: 17.7.0.117)
BufferChm (Version: 140.0.212.000)
Call of Duty: Modern Warfare 3
Copy (Version: 140.0.212.000)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
DJ_AIO_06_F4500_SW_MIN (Version: 140.0.690.000)
F4500 (Version: 140.0.690.000)
Farm Frenzy 2
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
GPBaseService2 (Version: 140.0.211.000)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Customer Participation Program 14.0 (Version: 14.0)
HP Deskjet F4500 All-in-One Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP MAINSTREAM KEYBOARD (Version: 1.4.3.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Product Detection (Version: 11.15.0004)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
MarketResearch (Version: 140.0.212.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
neroxml (Version: 1.0.0)
Network64 (Version: 140.0.215.000)
NVIDIA 3D Vision Driver 306.97 (Version: 306.97)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Drivers (Version: 1.6)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.0697)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Rhythm Zone
Sam & Max 304: Beyond the Alley of the Dolls
Sam & Max 305: The City that Dares not Sleep
Scan (Version: 140.0.80.000)
Shop for HP Supplies (Version: 14.0)
Skype™ 6.3 (Version: 6.3.105)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.213.000)
Status (Version: 140.0.212.000)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 140.0.212.000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
WebReg (Version: 140.0.212.017)
Yahoo! Toolbar
========================= Devices: ================================

========================= Memory info: ===================================
Percentage of memory in use: 29%
Total physical RAM: 5887.24 MB
Available physical RAM: 4178.01 MB
Total Pagefile: 11772.66 MB
Available Pagefile: 9818.12 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.79 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:843.52 GB) (Free:783.08 GB) NTFS
7 Drive i: (backup) (Fixed) (Total:87.89 GB) (Free:87.77 GB) NTFS
========================= Users: ========================================
User accounts for \\JEN-PC
Administrator            Guest                    jen                     
Mcx1-JEN-PC              UpdatusUser             

**** End of log ****
 
Malwarebytes log
 
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.03.21.03
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
jen :: JEN-PC [administrator]
3/20/2013 11:04:20 PM
mbam-log-2013-03-20 (23-04-20).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 248990
Time elapsed: 2 minute(s), 57 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
 
 
Malwarebytes rootkit detector log
 
Malwarebytes Anti-Rootkit BETA 1.01.0.1021
www.malwarebytes.org
Database version: v2013.03.21.03
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
jen :: JEN-PC [administrator]
3/20/2013 11:16:58 PM
mbar-log-2013-03-20 (23-16-58).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 28954
Time elapsed: 6 minute(s), 25 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
 
 
Malwarebytes anti-rootkit system log

 


Malwarebytes Anti-Rootkit BETA 1.01.0.1021

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16521

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 2.600000 GHz
Memory total: 6173216768, free: 4454686720

------------ Kernel report ------------
     03/20/2013 23:10:03
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\nvstor64.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\avc3.sys
\SystemRoot\system32\DRIVERS\gzflt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys
\??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\bdvedisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\nvsmu.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\nvmf6264.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\avchv.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvstor64.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\dot4usb.sys
\SystemRoot\system32\DRIVERS\Dot4.sys
\SystemRoot\system32\DRIVERS\Dot4Prt.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\trufos.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\avckf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\tdtcp.sys
\SystemRoot\System32\DRIVERS\tssecsrv.sys
\SystemRoot\System32\Drivers\RDPWD.SYS
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\iertutil.dll
\Windows\System32\setupapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\gdi32.dll
\Windows\System32\normaliz.dll
\Windows\System32\lpk.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\imagehlp.dll
\Windows\System32\clbcatq.dll
\Windows\System32\shlwapi.dll
\Windows\System32\ole32.dll
\Windows\System32\difxapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\kernel32.dll
\Windows\System32\imm32.dll
\Windows\System32\urlmon.dll
\Windows\System32\psapi.dll
\Windows\System32\nsi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\advapi32.dll
\Windows\System32\shell32.dll
\Windows\System32\msctf.dll
\Windows\System32\user32.dll
\Windows\System32\usp10.dll
\Windows\System32\ws2_32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\crypt32.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8006d78790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007e\
Lower Device Object: 0xfffffa8006d89600
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8006d7b790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007d\
Lower Device Object: 0xfffffa8006d87b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8006d79790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007c\
Lower Device Object: 0xfffffa8006d8bb60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8006d81790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007b\
Lower Device Object: 0xfffffa8006d88a60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005b7c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000060\
Lower Device Object: 0xfffffa80058e5060
Lower Device Driver Name: \Driver\nvstor64\
Driver name found: nvstor64
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\storport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.03.21.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005b7c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005b7cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005b7c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004ea9e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80058e5060, DeviceName: \Device\00000060\, DriverName: \Driver\nvstor64\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a001bf0390, 0xfffffa8005b7c060, 0xfffffa800a6bf090
Lower DeviceData: 0xfffff8a0027e8910, 0xfffffa80058e5060, 0xfffffa800a312560
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1549F232

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1768992768

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1769199616  Numsec = 184320000

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8006d81790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006d8cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006d81790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006d88a60, DeviceName: \Device\0000007b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8006d79790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006d7fb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006d79790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006d8bb60, DeviceName: \Device\0000007c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8006d7b790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006d7f6e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006d7b790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006d87b60, DeviceName: \Device\0000007d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8006d78790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006d75b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006d78790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006d89600, DeviceName: \Device\0000007e\, DriverName: \Driver\USBSTOR\
------------ End ----------
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================


 

Again thank you for getting back so fast hope we can figure out the issues. 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:56 PM

Posted 20 March 2013 - 11:23 PM

Looks clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#5 dakthur28

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Posted 21 March 2013 - 05:48 PM

Ran what was in the list and took me so long to get back because both Junkware removal tool and Eset scanner hung for hours I ran both multiple times in normal mode and safemode with everything on my antivirus shut off and both just sat there for almost 2 hours before I stopped to try again. Junkware would get to scanning registry files deep scan and hang, the third time I ran it I let it sit for 3 and a half hours and it was still stuck and Eset would always stop and hang while scanning the file C:\Users\jen\AppData\Local\Microsoft\MBSA\Cache\wsusscn2.cab let it also run for almost three hours.

 

 One thing I forgot in original post was that when issues started I tried recovering using system restore and every single restore point gave error and said it couldn't recover tried it with antivirus off also and today got alert from action center that antivirus was off but it was running fine even checked its services and processes and they were running. Don't know what to do seems like somethings blocking certain things from running correctly. ADW log is only one I got and it came up with nothing. Hopefully theres more that we can do to figure this out.

 

ADW cleaner log

 

 

# AdwCleaner v2.115 - Logfile created 03/21/2013 at 15:54:36
# Updated 17/03/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : jen - JEN-PC
# Boot Mode : Normal
# Running from : C:\Users\jen\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.172

File : C:\Users\jen\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [650 octets] - [21/03/2013 15:54:36]

########## EOF - C:\AdwCleaner[S1].txt - [709 octets] ##########



#6 Broni

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Posted 21 March 2013 - 06:00 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22002979.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22002980.gif


Go to Step 4 and under "System Restore" click on Create button:

p22002982.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22003030.gif

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#7 dakthur28

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Posted 21 March 2013 - 08:11 PM

Heres the repair log just one question it turned windows firewall on I still have my antivirus disabled is it ok to re enable my antivirus and if so should I turn on it's firewall and shut windows firewall off. also there were 4 or 5 logs in the folder for the registry keys that were skipped do you need those?

 

 

 

 

  Running Repair Under System Account
Starting Repairs...
   Start (3/21/2013 8:49:49 PM)

Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (3/21/2013 8:49:49 PM)
   Running Repair Under Current User Account
   Done (3/21/2013 8:49:52 PM)

Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (3/21/2013 8:49:52 PM)
   Running Repair Under System Account
   Done (3/21/2013 8:51:21 PM)

Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (3/21/2013 8:51:21 PM)
   Running Repair Under System Account
   Done (3/21/2013 8:51:46 PM)

Register System Files
   Start (3/21/2013 8:51:46 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:52:06 PM)

Repair WMI
   Start (3/21/2013 8:52:06 PM)
   Running Repair Under Current User Account
Invalid Global Switch.

Invalid Global Switch.

   Running Repair Under System Account
Invalid Global Switch.

Invalid Global Switch.

   Done (3/21/2013 8:55:21 PM)

Repair Windows Firewall
   Start (3/21/2013 8:55:21 PM)
   Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

   Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

   Done (3/21/2013 8:55:59 PM)

Repair Internet Explorer
   Start (3/21/2013 8:55:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:56:08 PM)

Repair MDAC/MS Jet
   Start (3/21/2013 8:56:08 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:56:17 PM)

Repair Hosts File
   Start (3/21/2013 8:56:17 PM)
   Running Repair Under System Account
   Done (3/21/2013 8:56:20 PM)

Remove Policies Set By Infections
   Start (3/21/2013 8:56:20 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:56:24 PM)

Repair Icons
   Start (3/21/2013 8:56:24 PM)
   Running Repair Under System Account
Could Not Find C:\Users\jen\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\jen\AppData\Local\IconCache.db
   Done (3/21/2013 8:56:27 PM)

Repair Winsock & DNS Cache
   Start (3/21/2013 8:56:27 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:56:40 PM)

Repair Proxy Settings
   Start (3/21/2013 8:56:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:56:45 PM)

Repair Windows Updates
   Start (3/21/2013 8:56:45 PM)
   Running Repair Under Current User Account
The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
   Running Repair Under System Account
The Cryptographic Services service is not started.

More help is available by typing NET HELPMSG 3521.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
   Done (3/21/2013 8:57:02 PM)

Repair CD/DVD Missing/Not Working
   Start (3/21/2013 8:57:02 PM)
   Done (3/21/2013 8:57:02 PM)

Repair Volume Shadow Copy Service
   Start (3/21/2013 8:57:02 PM)
   Running Repair Under Current User Account
The Volume Shadow Copy service is not started.

More help is available by typing NET HELPMSG 3521.

The Microsoft Software Shadow Copy Provider service is not started.

More help is available by typing NET HELPMSG 3521.

   Running Repair Under System Account
The Volume Shadow Copy service is not started.

More help is available by typing NET HELPMSG 3521.

The Microsoft Software Shadow Copy Provider service is not started.

More help is available by typing NET HELPMSG 3521.

   Done (3/21/2013 8:57:07 PM)

Repair MSI (Windows Installer)
   Start (3/21/2013 8:57:07 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:16 PM)

Repair bat Association
   Start (3/21/2013 8:57:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:20 PM)

Repair cmd Association
   Start (3/21/2013 8:57:20 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:25 PM)

Repair com Association
   Start (3/21/2013 8:57:25 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:30 PM)

Repair Directory Association
   Start (3/21/2013 8:57:30 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:35 PM)

Repair Drive Association
   Start (3/21/2013 8:57:35 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:39 PM)

Repair exe Association
   Start (3/21/2013 8:57:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:44 PM)

Repair Folder Association
   Start (3/21/2013 8:57:44 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:49 PM)

Repair inf Association
   Start (3/21/2013 8:57:49 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:54 PM)

Repair lnk (Shortcuts) Association
   Start (3/21/2013 8:57:54 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:57:58 PM)

Repair msc Association
   Start (3/21/2013 8:57:58 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:03 PM)

Repair reg Association
   Start (3/21/2013 8:58:03 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:08 PM)

Repair scr Association
   Start (3/21/2013 8:58:08 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:13 PM)

Repair Windows Safe Mode
   Start (3/21/2013 8:58:13 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:18 PM)

Repair Print Spooler
   Start (3/21/2013 8:58:18 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:31 PM)

Restore Important Windows Services
   Start (3/21/2013 8:58:31 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:35 PM)

Set Windows Services To Default Startup
   Start (3/21/2013 8:58:35 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (3/21/2013 8:58:44 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done (3/21/2013 8:58:44 PM)
   Total Repair Time: 00:08:55


...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under System Account



#8 Broni

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Posted 21 March 2013 - 08:14 PM

is it ok to re enable my antivirus and if so should I turn on it's firewall and shut windows firewall off

Yes, yes and yes.

 

How is computer doing?


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#9 dakthur28

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Posted 21 March 2013 - 08:36 PM

Ok I guess still have all the odd system users on files and windows security center still disabling itself in safe mode. the icons look a little better. tried downloading something random off internet was firefox setup file and still getting the this file came from another computer and has been blocked to protect your computer thing under properties.



#10 Broni

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Posted 21 March 2013 - 09:15 PM

odd system users on files

I'm not sure if I understand.

 

this file came from another computer and has been blocked to protect your computer thing under properties

What browser did you use to download that file and what was the exact message?


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#11 dakthur28

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Posted 21 March 2013 - 09:50 PM

how do I add a screen shot or attachment I took picture of it



#12 dakthur28

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Posted 21 March 2013 - 10:10 PM

here best I can do all my files download like this nd it never happened before this link has a picture     http://mdn.morovia.com/kb/install-msi-File-requires-System-Admin-Privileges-Windows-Vista-10602.html



#13 Broni

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Posted 21 March 2013 - 10:53 PM

Does it happen with .msi files only?

If so that's by design if you have UAC on.


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#14 dakthur28

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Posted 21 March 2013 - 11:01 PM

No everything since problem started never happened before. the new system users like unknown user and Interactive user started showing up. It's like something changed the security and group policys but I have home premium so I don't have access to the policy snap in. I don't understand how the policys can change that's why I think it may be virus related



#15 Broni

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Posted 21 March 2013 - 11:07 PM

If you wish to take a deeper look...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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