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There are a ton of threads about this issue over at the official EA forums. EA or Maxis hasn't acknowledged this problem yet. When you call EA they blame your computer but how can it be all our computers? How can this be the only game that messes up our computer like this? There are a few people telling others that it is their faulty hardware OR it is an overheating issue. All our cards overheating? All of us have faulty hardware that just so happened to mess up while playing Simcity? I doubt it. I don't know what it is but it couldn't be that I don't think.
Here is my issue. I will try and load a city. Before it is loaded all the way my screen goes black and my monitor says "no signal" The lights and fans on my computer are still on but nothing happens. I have to manually turn off my computer. If I try to turn it back on, it doesn't turn on. I have to wait a minute before I can turn it back on. My city sometimes load and when it does I am able to play as much as I want in the city (which shows me my graphic card is stable enough to run it) but when I go to regional view it happens. Every time. Without fail.
These are signs of hardware problems but if so, how can this be the only game? Is that even possible? I ran The Witcher 2 on uber settings and ran around trying to crash my system. It didn't happen. I played Battlefield 3 on ultra running and shooting trying to crash my system. it didn't happen. I ran Furmark. My card was fine running that as well. I have both the CCC and coretemp up while playing. My CPU is a i7 920 OC to 3.8 and it is in the 50-60 temp range. My GPU is a Radeon HD 6950 and is in the 60-70 temp range with the fan at 80% Those are not overheating temps what so ever. Even the AMD customer support said the temps are fine! If it was a hardware problem we are all experiencing wouldn't the same problems show in other, more graphical games? This is the only game so how can it be hardware? I ran Furmark and Prime95 for 4 hours at the same time. No overheating. No crashing. I ran memtest while I was asleep no errors. I run harddrive scans. No problems. I run sfc /scannow. No problems. I don't have the hardware to test my PSU but it runs stress tests and other games for hours with no problems.
I have tried a lot of video card drivers. 13.3, 13.2, 13.2, 11.6, 12.8. All do the same thing.
What could be causing this problem? All the tests I do come back fine.
Here is my video of what is happening.
Here are a few more videos from people on these forums seeing the same exact problem.
Those are just the threads on the official forums and there are new posts being made every day about the same EXACT problem! I didn't paste in the threads I am a part of on other forums with people having the same issue! How can this be our computers if it is happening to a lot of us?
Tell me how it could be hardware and I can accept it. Other games working and stress tests and memtests show me it is not hardware... Can a game do this?
Have the acknowledged any issues with ATI cards? Do people with this issue at their official forums also have ATI cards? I am sure it is the game and many games have had issues with one card manufacturer or another at release. Plus SimCity has been chock full of issues at release. Keep trying...wait for a patch or two, read the threads or make your own asking what you can do. Be sure to say everything you say here so they know that everything else works. Someone will come around with a fix, a tweak or two to Windows or Perhaps ATI will release a hotfix driver patch if it is them. I don't think we are going to be able to help you here because it sounds you have been exhaustive in your testing.
What's the point in being grown up if you can't be childish sometimes? -- The Doctor