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Problems with BSOD Windows 7 64bit


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19 replies to this topic

#1 badmaster

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Posted 19 March 2013 - 11:01 PM

Hello everyone,

Recently i've been hitted by BSOD which i can't find what's causing them and since i take those very seriously i'm hoping u guys can help me on this one.

I did want to Attach the minidump entries do this topic but it says: "You aren't permitted to upload this kind of file" (tried both the file and zip)

Thanks in advance for all your feedback!
 



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#2 badmaster

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Posted 20 March 2013 - 02:00 AM

Ok i've been searching for other methods beside upload the dump files and i found the BlueScreenViewer so i will copy the entries of the dumpfiles:

 

==================================================
Dump File         : 031913-18891-01.dmp
Crash Time        : 19-03-2013 19:44:59
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`04ba3884
Parameter 3       : fffff880`03f73058
Parameter 4       : fffff880`03f728b0
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+1386db
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : atikmdag.sys+14e884
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\031913-18891-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287.100
==================================================

==================================================
Dump File         : 031913-18595-01.dmp
Crash Time        : 19-03-2013 19:01:07
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`03448bf6
Parameter 3       : fffff880`09dbf0a0
Parameter 4       : 00000000`00000000
Caused By Driver  : usbohci.sys
Caused By Address : usbohci.sys+5a5a0a0
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\031913-18595-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 330.060
==================================================

==================================================
Dump File         : 030913-16114-01.dmp
Crash Time        : 09-03-2013 12:34:45
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000006
Parameter 4       : fffffa80`059c9b20
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+17fa
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\030913-16114-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 351.036
==================================================
 

Thanks in advance for your help!



#3 Artrooks

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Posted 20 March 2013 - 08:47 AM

Hello badmaster,

If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.

1. )  Please follow this link:  BSOD Posting Instructions Windows 8 - Windows 7 - Vista.

  • Follow all instructions with the exception of:
    • Create a new thread HERE and attach the file(s) after step 4
  • Note: Both files, autoruns and JCGriff2 BSOD collection app, of Step 1 need to be in the Documents folder.

Next, Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.   


2. )  To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)


  • Run Speccy and from the top menu, select File --> Publish Snapshot.  Click "Yes" to proceed.
  • Click, Copy to Clipboard and  paste this address into your next post.

3. )  Please download MiniToolBox by Farbar, save it to your Desktop, then run it.


  • Check the following checkbox:
    • List Installed Programs
  • Then click Go.
    • Highlight the contents of  Result.txt.  
    • Copy (Ctrl + C), then Paste (Ctrl + V)  the contents of this file into your next post.

 

 


Regards,
Brooks



 


#4 badmaster

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Posted 20 March 2013 - 02:50 PM

Greetings Brooks and thanks for your quick answer!
 
Related with the asked files....
 
1) http://www.filedropper.com/documents
 
2) http://speccy.piriform.com/results/5p5yelHmBCpZSYnr8ZOzgiv
 
3)MiniToolBox by Farbar  Version:05-03-2013
Ran by Golias (administrator) on 20-03-2013 at 19:43:12
Running from "C:\Users\Golias\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
24hPoker (Version: 16.6.2.11243)
7-Zip 9.12 (x64 edition) (Version: 9.12.00.0)
Actualização do Microsoft Office Excel 2007 Help (KB963678)
Actualização do Microsoft Office Powerpoint 2007 Help (KB963669)
Actualização do Microsoft Office Word 2007 Help (KB963665)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader 9.5.4 - Português (Version: 9.5.4)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
AMD Accelerated Video Transcoding (Version: 12.5.100.21219)
AMD APP SDK Runtime (Version: 10.0.1084.4)
AMD Catalyst Install Manager (Version: 8.0.903.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.1219.1521.27485)
AMD Media Foundation Decoders (Version: 1.0.71219.1540)
AMD VISION Engine Control Center (Version: 2012.1219.1521.27485)
Android SDK Tools (Version: 0.7)
Apple Software Update (Version: 2.1.3.127)
Arquivo do WinRAR
ASUSUpdate
Avira Free Antivirus (Version: 13.0.0.3185)
Batch XLSX to XLS Converter 2010
Betfair Poker
BioShock 2 (Version: 1.00.0000)
BlueJ 3.0.4
BS.Player FREE (Version: 2.57.1051)
Call of Duty: Black Ops
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.1219.1521.27485)
Catalyst Control Center InstallProxy (Version: 2010.0202.2335.42270)
Catalyst Control Center InstallProxy (Version: 2012.1219.1521.27485)
Catalyst Control Center Localization All (Version: 2012.1219.1521.27485)
CCC Help Chinese Standard (Version: 2012.1219.1520.27485)
CCC Help Chinese Traditional (Version: 2012.1219.1520.27485)
CCC Help Czech (Version: 2012.1219.1520.27485)
CCC Help Danish (Version: 2012.1219.1520.27485)
CCC Help Dutch (Version: 2012.1219.1520.27485)
CCC Help English (Version: 2012.1219.1520.27485)
CCC Help Finnish (Version: 2012.1219.1520.27485)
CCC Help French (Version: 2012.1219.1520.27485)
CCC Help German (Version: 2012.1219.1520.27485)
CCC Help Greek (Version: 2012.1219.1520.27485)
CCC Help Hungarian (Version: 2012.1219.1520.27485)
CCC Help Italian (Version: 2012.1219.1520.27485)
CCC Help Japanese (Version: 2012.1219.1520.27485)
CCC Help Korean (Version: 2012.1219.1520.27485)
CCC Help Norwegian (Version: 2012.1219.1520.27485)
CCC Help Polish (Version: 2012.1219.1520.27485)
CCC Help Portuguese (Version: 2012.1219.1520.27485)
CCC Help Russian (Version: 2012.1219.1520.27485)
CCC Help Spanish (Version: 2012.1219.1520.27485)
CCC Help Swedish (Version: 2012.1219.1520.27485)
CCC Help Thai (Version: 2012.1219.1520.27485)
CCC Help Turkish (Version: 2012.1219.1520.27485)
ccc-utility64 (Version: 2012.1219.1521.27485)
CCleaner (Version: 3.26)
CelebPoker
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Cool & Quiet
Counter-Strike
Crystal Reports for Visual Studio (Version: 12.51.0.240)
D3DX10 (Version: 15.4.2368.0902)
Data Lifeguard Diagnostic for Windows (Version: 1.17)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Deus Ex - Human Revolution version 1.0 (Version: 1.0)
Diablo III (Version: 1.0.7.15295)
Diablo III Public Test (Version: 1.0.7.14161)
Dota 2
Dotfuscator Software Services - Community Edition (Version: 5.0.2500.0)
Dropbox (Version: 1.6.17)
Elsword version 1.27 (Version: 1.27)
EPU-6 Engine (Version: 1.01.14)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Free Audio CD Burner version 1.3
Free PDF to Word Doc Converter v1.1 (Version: 1.1)
Free YouTube to MP3 Converter version 3.5
Full Tilt Poker (Version: 4.46.3.WIN.FullTilt.COM)
Garena 2010 (Version: 2010)
GlassFish Server Open Source Edition 3.0.1
globaldk (Version: 1.00.0000)
Google Chrome (Version: 25.0.1364.172)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.135)
Hattrick Coach Professional 2.9.80 (Version: 2.9.80)
Hattrick Organizer (remove only)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
Holdem Manager
Holdem Manager 2
HP Product Detection (Version: 11.14.0001)
HP Update (Version: 5.003.001.001)
iGame (Version: 16.6.2.11243)
installAPK (Remove Only)
IrfanView (remove only)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 23 (Version: 6.0.230)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ SE Development Kit 6 Update 18 (64-bit) (Version: 1.6.0.180)
Java™ SE Development Kit 6 Update 23 (64-bit) (Version: 1.6.0.230)
Java™ SE Development Kit 6 Update 24 (64-bit) (Version: 1.6.0.240)
Junk Mail filter update (Version: 15.2.2583.0119)
League of Legends (Version: 1.02.0000)
Lock Poker (Version: 2.0.1.5681)
LOLReplay (Version: 0.7.9.30)
Magic The Gathering - Duels of the Planeswalkers
Mesh Runtime (Version: 0.9.4910.15)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 (Version: 2.0.50217.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft IntelliType Pro 7.1 (Version: 7.10.344.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Language Pack 2007 - Portuguese/Português (Version: 12.0.6612.1000)
Microsoft Office O MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (Portuguese (Portugal)) 2007 (Version: 12.0.4518.1029)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Publisher MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3)
Microsoft Office SharePoint Designer MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Visio 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Office X MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Silverlight 4 SDK (Version: 4.0.50826.0)
Microsoft SQL Server 2008 (64-bit)
Microsoft SQL Server 2008 Browser (Version: 10.3.5500.0)
Microsoft SQL Server 2008 Common Files (Version: 10.3.5500.0)
Microsoft SQL Server 2008 Database Engine Services (Version: 10.3.5500.0)
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.3.5500.0)
Microsoft SQL Server 2008 Native Client (Version: 10.3.5500.0)
Microsoft SQL Server 2008 R2 Data-Tier Application Framework (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Data-Tier Application Project (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Management Objects (x64) (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (Version: 10.50.1750.9)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.3.5500.0)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.3.5500.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Database Publishing Wizard 1.4 (Version: 10.1.2512.8)
Microsoft SQL Server System CLR Types (Version: 10.50.1750.9)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1750.9)
Microsoft SQL Server VSS Writer (Version: 10.3.5500.0)
Microsoft Sync Framework Runtime v1.0 SP1 (x64) (Version: 1.0.3010.0)
Microsoft Sync Framework SDK v1.0 SP1 (Version: 1.0.3010.0)
Microsoft Sync Framework Services v1.0 SP1 (x64) (Version: 1.0.3010.0)
Microsoft Sync Services for ADO.NET v2.0 SP1 (x64) (Version: 2.0.3010.0)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.40219)
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Professional 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++  Compilers 2010 Standard - enu - x64 (Version: 10.0.40219)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (Version: 10.0.40219)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (Version: 9.0.30729.4974)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Designtime - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual F# 2.0 Runtime (Version: 10.0.40219)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 IntelliTrace Collection (x64) (Version: 10.0.40219)
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 10.0.40219)
Microsoft Visual Studio 2010 Performance Collection Tools SP1 - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
Microsoft Visual Studio 2010 SharePoint Developer Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31007)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31010)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Microsoft Visual Studio 2010 Ultimate - ENU (Version: 10.0.30319)
Microsoft Visual Studio 2010 Ultimate - ENU (Version: 10.0.40219)
Microsoft Visual Studio Macro Tools (Version: 9.0.30729)
Microsoft XML Parser (Version: 8.70.1104.04)
Mozilla Firefox 19.0.2 (x86 pt-PT) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.0.1927.723)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NBA 2K12 (Version: 1.0.0)
neroxml (Version: 1.0.0)
NetBeans IDE 6.8 (Version: 6.8)
NetBeans IDE 6.9.1 (Version: 6.9.1)
Noble Poker
NoiQPoker (Version: 54.1.31768-31755-21)
Notepad++ (Version: 5.9)
Packet Tracer 5.1
PartyPoker (Version: 146)
Path of Exile (Version: 0.10.0.22571)
PFPortChecker 1.0.36 (Version: 1.0.36)
PokerStars
PokerStove version 1.24
PokerTracker 3 (remove only)
PostgreSQL 8.3 (Version: 8.3)
QuickTime (Version: 7.73.80.64)
Real Alternative 2.0.2 (Version: 2.0.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.5)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6034)
Realtek High Definition Audio Driver (Version: 6.0.1.6043)
RealUpgrade 1.1 (Version: 1.1.0)
Recomendações de Actualização do Windows 7 (Version: 2.0.5000.0)
Rummy Royal (Version: 15.6)
Service Pack 3 for SQL Server 2008 (KB2546951) (64-bit) (Version: 10.3.5500.0)
Skype™ 6.1 (Version: 6.1.129)
Speccy (Version: 1.20)
Sql Server Customer Experience Improvement Program (Version: 10.3.5500.0)
Star Wars: The Force Unleashed 2 (Version: 1.0)
Steam (Version: 1.0.0.0)
Sun GlassFish Enterprise Server v3
Suporte para Aplicações Apple (Version: 2.3)
swMSM (Version: 12.0.0.1)
System Requirements Lab CYRI (Version: 4.4.26.0)
SysTools Outlook Recovery 3.1
The Witcher 2 (Version: 1.00.0000)
Titan Poker
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Veetle TV 0.9.18 (Version: 0.9.18)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Veoh Giraffic Video Accelerator (Version: 0.86.246.230)
Veoh Web Player (Version: 1.1.2.0000)
Visual Studio 2010 Prerequisites - English (Version: 10.0.40219)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
vShare Plugin
vShare.tv plugin 1.3 (Version: 1.3)
Vuze (Version: 4.7)
Vuze Remote Toolbar (Version: 5.7.2.2)
Warcraft III: All Products
WCF RIA Services V1.0 SP1 (Version: 4.1.60114.0)
Web Deployment Tool (Version: 1.1.0618)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live OneCare safety scanner
Windows Live OneCare safety scanner (Version: 1.0.0.0)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinZip 14.0 (Version: 14.0.8688)
X64 Debuggers And Tools (Version: 8.59.25584)

**** End of log ****
 
I think it's all there!
 
Best regards,
Badmaster.
 


Edited by badmaster, 20 March 2013 - 02:52 PM.


#5 Artrooks

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Posted 21 March 2013 - 04:05 AM

Hello badmaster,

This third party driver was implicated in two of your Bug Checks:

atikmpag.sys  -  ATI Graphics Driver
Timestamp:        Wed Dec 19 14:32:55 2012


Suggestion: Download the most recent graphics drivers for your ATI Radeon HD 5800 Series card  to your Desktop (even if you have the most recent drivers installed).

  • Uninstall all Catalyst Control Center items in Control Panel | (View by Large icons) | Programs and Features | restart the computer.
  • Re-install ATI graphics drivers.

This was present in one Bug Check:

avipbb.sys  -  Avira Security Suite Driver
Timestamp:        Thu Nov 22 05:13:46 2012


Suggestion: If BSODs persist after a re-install of graphics drivers, then uninstall Avira Free Antivirus as a test and temporarily replace it with Microsoft Security Essentials.


The third Bug Check:


Debug session time: Sat Mar 9 03:28:44.542 2013 (UTC - 4:00)

BugCheck FE, {8, 6, 6, fffffa80059c9b20}

BugCheck Info: BUGCODE_USB_DRIVER (fe)

Bugcheck code 000000fE

Arguments:

Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB

Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT

Arg3: 0000000000000006, TimeoutCode: Timeout_PCE_Disable_Action - PortData->PortChangeListDone - Timeout trying to set Disable bit

Arg4: fffffa80059c9b20, TimeoutContext - PortData

This probably involved a USB device that was attached to the computer at that time.

Potentially problematic software:

1.)  sptd.sys Tue Aug 24 02:13:12 2010 (4C7362F8)
SCSI Pass Through Direct Host - Daemon Tools and Alcohol 52% (known BSOD issues with Win7)

It looks like you may have had Alcohol 52% installed on your computer at one point.  It  uses a driver called sptd.sys (scsi pass through direct).  Since the sptd.sys is frequently left on the system after uninstall, please run this Installer and Uninstaller Tool.  

  • Choose the appropriate x86.exe or x64.exe file.
  • If sptd.sys is found, please click "Uninstall."  
  • Restart the computer.

Please let us know is blue screens persist.

 

 

Edited to add CPU information:

CPU:  AMD Phenom II X4 955:  49 °C
If this is an idle CPU temperature, it seems a bit high.  According to here, your CPU maximum operating temperature should be  55°C - 62°C.  This could easily be reached by playing a game.

As an example, my AMD Phenom II X4 965 idles at 30 C.  If your computer isn't under warranty, you should make sure that all fans are working and give the interior a good dusting; especially the CPU heat sink and fan.  

 


Edited by Artrooks, 21 March 2013 - 04:25 AM.

Regards,
Brooks



 


#6 badmaster

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Posted 21 March 2013 - 06:25 PM

First of all thanks for all the help Brooks i'm really impressed by how fast you analyzed and came up with those solutions!

 

I've followed all the steps (even changing the AV) and i will see how it goes from now on...

 

Related with the CPU temperature... i had few problems in the past related with dust on the cooler  and it rised up my pc temperature where it shouldn't be but for the time being the idle temp it's arround 44º and on load never never pass's 55º

 

Althrough my Radeon HD5850 maybe be a different issue... GPU temp read goes to 58º and TMPIN0 temp to 85º on load (the gpu temp sounds normal but the TMPIN0 isn't a bit high? (Using HW Monitor).

 

Best regards,

Hugo



#7 Artrooks

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Posted 21 March 2013 - 07:49 PM

GPU temp read goes to 58º and TMPIN0 temp to 85º on load



The GPU temp is OK.  I wasn't sure what the TMPINO temperature was measuring, but a little Googling yielded this: http://forums.guru3d.com/showpost.php?p=3199127&postcount=3
and this:
http://www.overclock.net/t/1274004/hwmonitor-tmpin0-and-tmpin2
 

Regards,
Brooks



 


#8 badmaster

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Posted 23 March 2013 - 02:03 AM

Well the BSOD seems to have stopped but i'm now facing a big problem... screen freezes are hitting me like hell (randomly) and today my pc stopped booting (not even beeping).

 

When this happens normally it's ram problems so i tried to switch my dual channel ddr3 corsair and the problem remained... then i took off 1 of the ram's and the pc booted normally so i think my dual channel is somehow bleeped up... first time i've this problem so i really don't know what to do... board issue? ram issue? i think it's the board but dunno what can i do...

 

Regards,

Hugo

 

(Even stranger... now i dual channeled both sticks again and it's all fine pc booted etc... but anyway i'm sure it will screen freeze eventually...)


Edited by badmaster, 23 March 2013 - 02:22 AM.


#9 Artrooks

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Posted 23 March 2013 - 09:47 AM

Hello,

 

When this happens normally it's ram problems so i tried to switch my dual channel ddr3 corsair and the problem remained..


Do you mean that you switched Dimm_A1 and Dimm_B1 RAM to slots Dimm_A2 and Dimm_B2 and the freezing remained?

Try running just one chip (mark it) in each slot so that you eventually test all four slots.  Repeat with the other chip.  Note which chip and in which slot the freezes occur.  A pattern may emerge.
 

Regards,
Brooks



 


#10 badmaster

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Posted 23 March 2013 - 11:16 AM

Hi,

 

Well i was running A2 B2 since ages then i just changed the sticks not the slots at first like A2->B2 and B2->A2 then i took off B2 and it booted then i tested the sticks individually on those slots and the pc booted just fine... then i went for A1 B1 channeling and the pc booted but stopped right at the windows startup.

 

Later that day i runned just 1 stick for a while just fine and then switched back for the inicial state which is working so far... but i'm sure it will freeze eventually so at that moment i will test each stick individually to see for how long the computer remains unfreezable (like you suggested).

 

Best regards,

Hugo.


Edited by badmaster, 23 March 2013 - 11:16 AM.


#11 badmaster

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Posted 28 March 2013 - 10:35 PM

Update:

 

Well finally the pc died today with both rams on so i tested each 1 individually and 1 of them didn't work so i'm testing the "good" one now so let's see how it goes...



#12 Artrooks

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Posted 29 March 2013 - 08:43 AM

Hugo,

 

Thanks for the update.


Regards,
Brooks



 


#13 badmaster

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Posted 31 March 2013 - 02:44 PM

Well it sounds there are more problems beside the possible RAM issues... got a screen freeze (not the first time at all) which is different from the "pc dying" issue  and i can't detect the real cause of it (just excluded temperature issues).

 

The Event Viewer is detecting some errors which may help into detecting the real cause of those freezes but i would like to know what can i do to solve this one!

 

Thanks in advance for your help Brooks!

 

Best regards,

Hugo



#14 Artrooks

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Posted 01 April 2013 - 10:16 AM

Hello Hugo,

I'm not sure that you have truly solved your RAM (memory) issues.

(A)  Since a bad memory module can cause varied BSODs or computer freezing, you should start by testing memory.  It is best to test memory outside the Windows operating system, so please follow this post: Windows 7 - RAM - Test with Memtest86+ to either create a bootable CD (Method 2)  or bootable USB flash drive (Method 1) to run the test.

  • Start by testing just one memory stick in slot A2.  Run the test on that one stick per instructions below.
  • Once the computer is booted from the CD or USB flash drive, MemTest86+ will start automatically and continue until you stop it by pressing the ESC key.
  • My recommendation would be to run MemTest86+ overnight; 12 hours rather than just 7 passes.  
  • There should be NO errors reported.
  • The test can be stopped by pressing the ESC key as soon as an error is reported or after a suitable testing period without errors.
  • If the test runs for 12 hours without errors, then that memory module and slot A2 are good. Next, move that same (good) memory module to slot B2.  Repeat the test on this different slot.
  • Please let us know if errors are present.


(B)  Please copy the Event Viewer  logs to attach with your next post:

( 1 ) Right mouse click on an empty part of the Desktop and select New --> Folder.  Name the folder Events.

( 2 ) Click Start (orb) and in the search box type "Event" then click on "Event Viewer" in top column.

  • Click on the triangle next to "Windows Logs" to expand the events.
  • Right click on "System and select Save All Events As ....  
  • Navigate to the Desktop "Events" folder and save as System.
  • Please save the file with the default .evtx extension.

( 3 )   Repeat the procedure in step #2 above with "Windows Logs" -->"Application."  Save as Application.

  • Please save the file with the default .evtx extension.

( 4 )  Finally, zip the Events folder and attach it with your next post:

  • Right click on the Events folder on your Desktop, click Send To  --> Compressed (zip) folder.
  • A folder named Events.zip will appear on your Desktop.

( 5 )   Please upload the Events.zip folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K upload limit.   



(C)  Please run a new Speccy Snapshot and include the link in your next post.
 

 


Regards,
Brooks



 


#15 badmaster

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Posted 16 May 2013 - 01:09 AM

Hi brooks

Sorry for my late answer but ive been working hard this past month

Just solved the ram issues by testing them on each slot and it turned out that one of the slots was the cause of the problems and luckly still had one way to dual channel with the last two slots

Anyway the screen freezes are getting more and more spaced (six or seven days between them) but they are still here so i will post the links requested

speecy: http://speccy.piriform.com/results/Wcjdw8KRPSQs3H73hKUcGkc

events: http://www.filedropper.com/events


Finally another big problem came into hands

Turns out that my keyboard went nuts all of a sudden such as opening tabs in the navigator opening shortcuts to my documents turning off the volume  pressing letters and giving me strange things like other shortcuts or letters and much more

i tried to solve this issue and none of the things i tried help so i would love your help on this one!

important informations about this last problem with the on screen keyboard i noticed that the ctrl key was getting highlighted without me touching it several times and when it starts the madness comes right behind it plus the only way to write this post was by continuously pressing left shift (cant really understand!!!!)

tried to uninstall and install the keyboard and the problem goes away sometimes for thirty minutes other times for two hours but it eventually comes back

my two last resorts will be testing other keyboard and a full format (which i really dont want to)

the keyboard is a microsoft multimedia one dot zero A

Sorry for not having punctuated the text or having numbers but the keyboard doesnt allow me on this state lol

Thanks in advance for your help brooks!

Best regards
Hugo

(btw when i physically remove the keyboard the problem stops and if i lock all the keys in the keyboard the problem stops too)






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