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Windows 7 Extremely lags/Crashes when trying to open/ run any programs or files


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16 replies to this topic

#1 Miroku16

Miroku16

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Posted 19 March 2013 - 09:26 PM

Okay, I have posted on this topic twice already on bleepingcomputer and have yet to figure out the cause of it (once in the "am I infected?" and another in the 'virus, malware, trojan, spyware log' sections).  Links to them both for reference of what is going on will be below, but here is a synopsis of the problem:

 

About a couple weeks ago, I returned home to a laptop that just became laggy/unresponsive when trying to open files or programs on Windows 7.  I mean, the cursor would act as if it was loading something massive, even if I didn't even touch anything.  And when trying to click something, it would basically stall out to the point of essentially being unusable that it could be deemed as crashing.  I could not even restart it normally because the system would just stop while the cursor loaded with the blue lagging ring of death.  I would have to hold the power button to my computer to turn it off.  Then turning it back on in normal mode would not make anything better.  It is only consistently accessible in safe mode.  Now it randomly goes without crashing every once in a while.  Yet the common trend when I have access to it again, web browsing tends to lag it again.

 

I remember going to repair computer and using the farbar scan from bleepingcomputer and my computer was able to boot up normal and be able to open files and programs like normal (it even rebooted normally).  But connecting it to the internet and web browser would force it to stall out again.

 

 

 

So, I am struggling with what the problem is, because I have never seen this before.  What could this be?  Can someone help?

 

 

 

links to previous threads related to the topic:

 

http://www.bleepingcomputer.com/forums/t/487770/program-files-dont-open-extremely-lag-in-windows-7/

 

http://www.bleepingcomputer.com/forums/t/488201/extreme-lag-in-windows-7-when-accessing-programs-and-internet/



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#2 hamluis

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Posted 20 March 2013 - 09:02 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .  Post the link, do not cut;paste the report data.

 

Louis



#3 Miroku16

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Posted 20 March 2013 - 10:40 PM

Mini Tool Box Log:

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by Boot (administrator) on 20-03-2013 at 22:58:37
Running from "C:\Users\Boot\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/20/2013 10:38:50 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 10:38:50 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 10:38:50 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=17, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 10:38:49 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 10:38:49 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 10:38:49 PM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=17, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 08:17:05 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 08:17:05 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=25, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 08:17:05 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path validation failed. Error: typeId=17, authorId=9, vendorId=0, vendorType=0

Error: (03/20/2013 08:17:04 AM) (Source: Microsoft-Windows-EapHost) (User: NT AUTHORITY)
Description: Skipping: Eap method DLL path name validation failed. Error: typeId=43, authorId=9, vendorId=0, vendorType=0


System errors:
=============
Error: (03/20/2013 10:39:03 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service failed to start due to the following error:
%%2

Error: (03/20/2013 10:39:02 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Registry Service service failed to start due to the following error:
%%2

Error: (03/20/2013 10:38:59 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Event Log service failed to start due to the following error:
%%2

Error: (03/20/2013 10:38:49 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 126

Error: (03/20/2013 10:38:44 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:20:50 AM on ?3/?20/?2013 was unexpected.

Error: (03/20/2013 08:17:26 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service failed to start due to the following error:
%%2

Error: (03/20/2013 08:17:24 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Registry Service service failed to start due to the following error:
%%2

Error: (03/20/2013 08:17:15 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Event Log service failed to start due to the following error:
%%2

Error: (03/20/2013 08:17:04 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 126

Error: (03/20/2013 08:17:00 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:15:35 AM on ?3/?20/?2013 was unexpected.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2012-06-27 21:27:37.851
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\comfix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-06-27 21:27:37.788
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\comfix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-04-10 15:57:22.530
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Boot\AppData\Local\Temp\OnlineScanner\Anti-Virus\fsgk.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-04-10 15:57:22.454
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Boot\AppData\Local\Temp\OnlineScanner\Anti-Virus\fsgk.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-21 19:58:32.683
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Boot\AppData\Local\Temp\OnlineScanner\Anti-Virus\fsgk.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-21 19:58:32.608
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\Boot\AppData\Local\Temp\OnlineScanner\Anti-Virus\fsgk.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-02-27 18:07:24.048
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-02-27 18:07:23.970
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.171)
Adobe Flash Player 11 Plugin (Version: 11.6.602.171)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Adobe Shockwave Player (Version: 11.5.1.601)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.758.0)
Audacity 1.2.6
avast! Free Antivirus (Version: 7.0.1474.0)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Bing Bar (Version: 7.1.361.0)
Blackhawk Striker 2 (Version: 2.2.0.82)
Blasterball 3 (Version: 2.2.0.82)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.82)
Cake Mania (Version: 2.2.0.82)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (Version: 2010.0122.858.16002)
CCC Help Chinese Standard (Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (Version: 2010.0122.0857.16002)
CCC Help Czech (Version: 2010.0122.0857.16002)
CCC Help Danish (Version: 2010.0122.0857.16002)
CCC Help Dutch (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2010.0122.0857.16002)
CCC Help Finnish (Version: 2010.0122.0857.16002)
CCC Help French (Version: 2010.0122.0857.16002)
CCC Help German (Version: 2010.0122.0857.16002)
CCC Help Greek (Version: 2010.0122.0857.16002)
CCC Help Hungarian (Version: 2010.0122.0857.16002)
CCC Help Italian (Version: 2010.0122.0857.16002)
CCC Help Japanese (Version: 2010.0122.0857.16002)
CCC Help Korean (Version: 2010.0122.0857.16002)
CCC Help Norwegian (Version: 2010.0122.0857.16002)
CCC Help Polish (Version: 2010.0122.0857.16002)
CCC Help Portuguese (Version: 2010.0122.0857.16002)
CCC Help Russian (Version: 2010.0122.0857.16002)
CCC Help Spanish (Version: 2010.0122.0857.16002)
CCC Help Swedish (Version: 2010.0122.0857.16002)
CCC Help Thai (Version: 2010.0122.0857.16002)
CCC Help Turkish (Version: 2010.0122.0857.16002)
ccc-core-static (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2010.0122.858.16002)
Chuzzle Deluxe (Version: 2.2.0.82)
CinemaNow Media Manager (Version: 1.9.1.102)
Clean Water Action TriMini Reminder by We-Care.com v5.0.2.2 (Version: 5.0.2.2)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Contents (Version: 1.6.0.286)
Corel PaintShop Photo Pro X3 (Version: 1.00.0000)
Corel PaintShop Photo Pro X3 (Version: 1.6.1.116)
Corel VideoStudio Pro X3 (Version: 1.6.0.286)
CyberLink DVD Suite (Version: 7.0.2527)
DeviceIO (Version: 1.6.0.286)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
Dora's Carnival Adventure (Version: 2.2.0.82)
DVD Menu Pack for HP MediaSmart Video (Version: 4.0.3715)
Escape Rosecliff Island (Version: 2.2.0.82)
ESET Online Scanner v3
ESU for Microsoft Windows 7 (Version: 1.0.0)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Faerie Solitaire (Version: 2.2.0.82)
FATE (Version: 2.2.0.82)
FileHippo.com Update Checker
Google Chrome (Version: 25.0.1364.152)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP 3D DriveGuard (Version: 4.1.16.1)
HP Advisor (Version: 3.4.10144.3282)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP DVB-T TV Tuner 8.0.64.43 (Version: 8.0.64.43)
HP Game Console
HP Games (Version: 1.0.0.80)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.0.3727)
HP MediaSmart Internet TV (Version: 3.2.2513)
HP MediaSmart Movies and TV (Version: 1.0.0.10)
HP MediaSmart Music (Version: 4.0.3722)
HP MediaSmart Photo (Version: 4.0.3722)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.0.3722)
HP MediaSmart Webcam (Version: 4.0.2511)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.9.0)
HP Officejet Pro 8600 Basic Device Software (Version: 25.0.619.0)
HP Photo Creations (Version: 1.0.0.2261)
HP Quick Launch (Version: 1.0.18)
HP QuickWeb Installer (Version: 1.2.9.1)
HP Setup (Version: 1.2.3988.3281)
HP SimplePass Identity Protection (Version: 5.20.205)
HP Software Framework (Version: 4.5.10.1)
HP Support Assistant (Version: 7.0.39.15)
HP Tone Control (Version: 2.0.2)
HP Update (Version: 5.001.000.014)
HP User Guides 0177 (Version: 1.01.0000)
HP Wireless Assistant (Version: 4.0.3.2)
Hulu Desktop (Version: 0.9.11)
ICA (Version: 1.6.0.286)
ICA (Version: 1.6.1.116)
IDT Audio (Version: 1.0.6292.0)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (Version: 14.2.0.0216)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
Intel® Turbo Boost Technology Driver (Version: 01.00.01.1002)
IPM_PSP_Pro (Version: 1.00.0000)
IPM_VS_Pro (Version: 13.0)
ISCOM (Version: 1.6.0.286)
ISCOM (Version: 1.6.1.116)
iTunes (Version: 11.0.0.163)
Java 7 Update 10 (64-bit) (Version: 7.0.100)
JavaFX 2.1.1 (Version: 2.1.1)
Jewel Quest 3 (Version: 2.2.0.82)
Jewel Quest Solitaire 2 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
LabelPrint (Version: 2.5.2515)
LightScribe System Software (Version: 1.18.20.1)
Livescribe Desktop (Version: 2.3.4)
Livescribe Desktop Documentation (Version: 1.3)
Livescribe Desktop Print Your Own Paper (Version: 1.3)
Livescribe Desktop Vision Objects Elements (Version: 1.3)
Livescribe Smartpen Driver (Version: 1.3)
Magic Workstation 0.94f
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Standard 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.0.3715)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MTG GamePack for Magic Workstation
Mystery P.I. - The New York Fortune (Version: 2.2.0.82)
Norton Online Backup (Version: 2.0.0.34)
Penguins! (Version: 2.2.0.82)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.82)
Poker Superstars III (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Power2Go (Version: 6.1.3715)
PowerDirector (Version: 8.0.2514)
PSPPContent (Version: 1.00.0000)
PSPPRO_DCRAW (Version: 13.0.0)
PureHD (Version: 1.6.0.286)
PX Profile Update (Version: 1.00.1.)
QuickTime (Version: 7.72.80.56)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.21.531.2010)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30111)
Recovery Manager (Version: 5.5.2512)
RewardsArcadeSuite
Roxio CinemaNow 2.0 (Version: 1.0.254)
Secunia PSI (3.0.0.3001) (Version: 3.0.0.3001)
Setup (Version: 1.6.0.286)
Setup (Version: 1.6.1.116)
Share (Version: 1.6.0.286)
Share64 (Version: 1.6.0.286)
Skype™ 6.1 (Version: 6.1.129)
SUPERAntiSpyware (Version: 5.5.1012)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
TextTwist 2 (Version: 2.2.0.82)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Validity Sensors DDK (Version: 4.1.129.0)
VIO (Version: 1.6.0.286)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - The Secret City (Version: 2.2.0.82)
VLC media player 2.0.5 (Version: 2.0.5)
VSClassic (Version: 1.6.0.286)
VSPro (Version: 1.6.0.286)
Wheel of Fortune 2 (Version: 2.2.0.82)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.00 beta 4 (64-bit) (Version: 4.00.4)
Yahoo! Detect
Zuma's Revenge (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 5941.86 MB
Available physical RAM: 4518.53 MB
Total Pagefile: 11881.91 MB
Available Pagefile: 10148.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.87 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:573.1 GB) (Free:326.31 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:22.78 GB) (Free:3.32 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.08 GB) FAT32
5 Drive g: () (Removable) (Total:3.77 GB) (Free:0.14 GB) FAT32

========================= Users: ========================================

User accounts for \\BOOT-PC

Administrator            Boot                     Guest                   


**** End of log ****

 

 

And my Speccy report link:

 

http://speccy.piriform.com/results/ursM6vzMil5ga0hGRrburOj

 

 

As a note, my computer was working good running programs and opening fles.  So I reconnected my laptop to the internet.  However, when I used the publish specs feature, it lagged like crazy and could not recover.  I had to literally write the link on a piece of paper and post it from my desktop.  I have noticed that when the internet is involved, it tends to make my computer lag/crash if it is not already.  What does all of this, including the logs, mean?



#4 dc3

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Posted 21 March 2013 - 07:23 AM

Can you boot into Safe Mode?

 

Immediately after pressing the power button start tapping the F8 key and continue till you see an image like the one below. 

 

windows-vista_safe-mode2.png

 

Use the up or down arrow to move the cursor to Safe Mode and press Enter.


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#5 Miroku16

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Posted 21 March 2013 - 12:31 PM

Yes, I can boot in safe mode.  As I described in my first post, that is the mode that performs consistently.  I think I can do whatever I'm allowed to do in safe mode.  Normal mode is what does not work properly.  But yes, safe mode is what I can do with no problem.  What is the plan for being on safe mode?



#6 dc3

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Posted 21 March 2013 - 12:38 PM

I just wanted to make sure I understood correctly.

 

Usually if the computer works in Safe Mode but not normal mode there is a Service or a Sartup item causing this problem.  To find which it is you can do a clean boot.

 

How to perform a clean boot

***This is a diagnotic tool for Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***

(1)  Click on the Start orb startorb_zps06e1f985.png, then type msconfig.exe in the Search programs and files box.  

(2)  When msconfig is seen in Programs right click on it, then click on Run as administrator.

msconfig2_zps2e854ee3.png

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1)  Click on the General tab.   

(2)  Click the Selective startup option.

(3)  Remove the check mark in the Load startup items  check box.

Cleanboot_zps3b042516.png

(1)  Click on the Services tab.

(2)  Place a check mark in the Hide all Microsoft services check box.

(3)  Click Disable all  and then restart the computer.

cleanboot16_zps67072642.png

**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  

To make this process quicker the Services or Startup items will initially be devided in half.  If the problem is found in one of these halves that half will be devided.  This division will continue until the Service or Startup item that is causing the problem is identified.  This process will begin with Services, if no porblem is found there the process will be continued in Startup.

Warning:  Disabling items in Services or Starup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

*  If the problem still continues after the restart go back to Services and clear half of the check marks in the boxes and restart the computer.  

*  If the problem still continues return to Services and replace the check marks that were removed.  Remove the check marks in the remaining half of the boxes and restart the computer.

*  If this resolves the problem, return to Services and remove half of the check marks and restart the computer.

*  If this resolves the problem, replace half of the check marks and reboot.  If this doesn't resolve the problem replace the check marks and remove the check marks in the other half.

By this point you should understand the process of elimination and be able continue till you find the item causing this problem.

If the problem is not found in Services, replace all of the check marks, click on the Startup tab and repeat the search process there.  

When you are finished click on the General tab, then click on Normal Startup, click on OK, then restart your computer.

If the Service or Startup item is identified please include it in your next post.


Edited by dc3, 21 March 2013 - 12:39 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 dc3

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Posted 21 March 2013 - 12:43 PM

I will have to leave in the next half hour and may not be able to return till late tonight or tomorrow morning.

 

Family comes first.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Miroku16

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Posted 21 March 2013 - 06:28 PM

Okay, so I am a little confused of what to do.  Now I did the disable all step and restarted.  Now, it worked like normal; I just did not access the internet (didn't even connect it to it anyway).  Now what do I do?  If it did not crash, do I still need to uncheck and narrow stuff down in services?  Also, there is only one thing checked in startup, and that's Avast anitivirus.  Do I need to put check marks on the unchecked stuff, leave it along, or what?

 

Also, I am not sure if I was allowed to or not, but I really felt that I needed to do this.  I had access to video editing software on the affected computer, so I transferred/imported some video footage that I caught with my camera to give you an example of what's been going on with my computer.  The first one is a long video showing my computer working at first until the access to the internet dramatically drops its performance.  Note in the first one: when I stried restarting, it was on the shutdown screen for at least 5 minutes before I forced the computer off.  The second video is shorter in length, larger in file size, but is of higher quality.  The five minute video shows what I have been basically going through.  So maybe this can help narrow it dsown a little of what's  going on with my computer. 

 

Another note: I was able to do the msconfig in normal mode and be able to open my files and programs.

But anyways, do I need to follow through with the elimination process that you just told me to do or do something else?

 

 

Long video

http://www.filefactory.com/file/3l35mo86rdvd/

 

Short video

http://www.filefactory.com/file/36vxmt6kw3wj/



#9 dc3

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Posted 23 March 2013 - 10:33 AM

I just realized that I made an error in the process of writing this tutorial.

 

When you click on Disable all it removes all of the check marks.  So if the problem doesn't return after the restart you need to "add" check marks to half of the Services boxes.

 

If this reproduces the problem then it is in that half.  If it does not, remove those check marks and "add" check marks to the remaining half of the boxes.

 

I hope this makes since.

 

I apologize for any confusion.  I've had a family emergency which has left me short on time and stressed out.  I have to return to the hospital shortly, but when I return I will correct the tutorial and post it again.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Miroku16

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Posted 23 March 2013 - 01:53 PM

Oh, okay.  I understand.  I am sorry about what you are going through.  Hope things get better for you and your family. 

 

 I see what you are talking about.  But the crazy thing is right now is that it won't mess up right now.  I don't think this process will matter unless I connect it to the internet and try using it.  It has worked like that a lot.  So, should I try connecting it online to try triggering the problem.  Because if it is offline and is opening my programs and files properly, it will act normal until I push my machine by going online.  I showed perfect examples on the long video that I posted if you haven't seen it already.  So should I still do all this with the check marks offline? Plus, is this done in safe mode or normal mode?  If I have to perform this in safe mode and if it messes up again and I can't access msconfig, what would I need to do then? 

 

Please check the vids when you get a chance to get the idea and visual of what problem that I am experiencing.



#11 dc3

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Posted 23 March 2013 - 02:53 PM

So, should I try connecting it online to try triggering the problem

 

Absolutely, you want to check this every time you restart during this process.  That is the point of disabling the non Windows services, to see if this stops the problem, it if does stop the problem you will know that it's one of the Services.  If it does you want to add check marks to half of the Services boxes, reboot to see if the problem occurs.  If it does not, the remove the check marks and add them to the other half of the boxes and restart to see if the problem occurs.  Once you find the half which involves the Service causing this problem continue to remove check marks one at a time until the problem stops, this should be the Service causing the problem.  If the problem isn't in the services do the same process of elimination in the Startup items.

 

My wife was in the ICU for five days, a private room for another two, and has been in a rehabilitation facility for the last three days.  She will come home Monday. :bananas:


Edited by dc3, 23 March 2013 - 02:53 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Miroku16

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Posted 23 March 2013 - 03:54 PM

That is great news to hear.  Also, I will do that.  But what about the possibility of the removal process disabling my antivirus and leaving my computer vulnerable towards attacks when online? But yeah, I will run this elimination process as soon as I can.



#13 dc3

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Posted 23 March 2013 - 05:19 PM

When you go through the process of elimination there isn't much of any way to keep the antivirus from being disabled at least for part of the process.  This is why I suggest doing this off line.  All of the services or startup items will be reactivated at the end of the process, except for the service or startup item which is causing the problem.

 

I rewrote the tutorial to correct it.

 

How to perform a clean boot

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***

Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

(1)  Click on the Start orb startorb_zps06e1f985.png, then type msconfig.exe in the Search programs and files box.  

(2)  When msconfig is seen in Programs, right click on it, then click on Run as administrator.

msconfig2_zps2e854ee3.png

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1)  Click on the General tab.   

(2)  Click the Selective startup option.

(3)  Remove the check mark in the Load startup items  check box.

Cleanboot_zps3b042516.png

(1)  Click on the Services tab.

(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list.

(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Restart.

cleanboot16_zps67072642.png

**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  

To make this process quicker the Services or Startup items will initially be devided in half by adding check marks to one half of the Services and restarting the computer to see if the problem resumes.  If the problem isn't found in that half the check marks will be removed and the other half of the boxes will be checked and the computer restarted again.  If the problem is found in one of these halves, that half will have the check marks removed one at a time until the Service or Startup item is found.  This process will begin with Services, if no porblem is found there the process will be continued in Startup.

*  If the problem does not continue after the restart go back to Services and place check marks in half of the boxes and restart the computer.  

*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.

If the problem resumes after a restart in one of these halves you will procede this process in the half where the problem
occurs.  If this does not continue in either half you should repeat this process in Sartup.

*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that
   is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is
   found.

If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.

If this problem is found, run the System Configuration Utility, then click on the check box for the problem to clear the
item.

To open the System Configuration Utility:

(1) Click on the Start orb startorb_zps06e1f985.png.

(2)  Click on Control Panel.

(3)  Click on System Maintenance.

(4)  Click on Administrative Tools.  

(5)  Doulbe click on System Configuration.

If the Service or Startup item is identified please include it in your next post.

When you are finished click on the General tab in System Configuration, then click on Normal Startup, click on OK, then restart your computer.
 


Edited by dc3, 23 March 2013 - 05:19 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 Miroku16

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Posted 24 March 2013 - 01:52 AM

Okay, so here is the deal.  I did get the error/lagging that I have been complaining about when I was attempting to open msconfig.  So I kept restarting over and over in hopes of my computer allowing me to access it.  But every time, the dashboard (bottom where start button and pinned programs are) would crash, leaving me to have to restart.  So I booted in safe mode to access msconfig.  When I did it, I restarted my computer and re-entered normal mode.  I tried going without half of the services on both halves each, but did not get the error.  Went on to put checks on all of them, restarted, and still did not get the error.  So I went on to startup.  Did the same thing, half checked, half unchecked, and alternated if the problem was not found the first time.  Did not get the error on either restart.  So I added all the checks and restarted.  No lagging/error/crashing.  So, I went on and just did the very last thing from your last post and did Normal Setup and restarted.  No error or lag.  I went on computer shut down.  Turned it back on, and now I am typing this post via the suspected computer laptop.  

 

What is going on?  Why am I not getting the error?  Did the whole disabling/enabling process sorta jog my computer's memory back to working order?  What does this all mean?

 

P.S. : I found something in services called HPWMISVC labeled under unknown manufacturer.  Is this something to be concerned about?



#15 dc3

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Posted 24 March 2013 - 09:44 AM

The HPWMISVC is related to the Hewlett-Packard quick launch button.

 

Did you go back to the System Configuration and reset the Normal Startup under the General tab and click OK?

 

Edit:  You can try accessing the System Configuration by going to Start> All Programs> Accessories> right click on Command Prompt> click on Run as administrator.  Type in msconfig.


Edited by dc3, 24 March 2013 - 09:50 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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