I got advice here from google searching how to recover bad startup files on my laptop(actually, I used a tutorial here) But I have a situation with my GF's `puter now. BACKGROUND: Bought two years ago a $400 Toshiba Laptop c655d. About a year ago she was having trouble so she re-installed Win 7 again only it didn't give a multiple choice for boot up options on start up. It has been buggy ever since. Freezing, restarting without explanation, etc. It was a gift for someone who has not a lot of computer knowledge but she uses it for working on and being OCD, I took it upon myself to help clean files and defrag, etc. without asking. I'm paying for that now...
I use Ccleaner with default options to clean the laptop. I used the command prompt on mine earlier(from the emergency boot up disk I created a month ago) to get back my startup files, and went through the "How to use the Windows 7 System Recovery Environment Command Prompt" tutorial here. One of the commands I came across was BOOTREC /REBUILDBCD. where I didn't have any installations on my computer, but I used it on hers and found 1 instance. I added ALL.
Hers now booted up with WINDOWS 7 option and underneath, WINDOWS 7 HOME PREMIUM. She was using the 1st instance: WINDOWS 7. I started up each one to see what was on them. Like I said, the 1st instance was what she had been using for the past year. The 2nd was what she had initially, which was bare bones except for her PLANTS vs. ZOMBIES game. I looked at the EXPLORE files and took a look at WINDOWS.OLD. She had her Original, Original installation... the one that was installed by the factory. I believe she was having trouble with this one, then did multiple installations to fix it.
HERE'S THE PROBLEM: I used the tutorial mentioned above on hers to FIXBOOT, FIXMBR, SCANOS and CHKDSK /R /F. I then went into the 1st instance to Ccleaner all the dump files that I assumed would have been written on that install. Even though there were bad sectors that were supposedly fixed by CHKDSK, Ccleaner only dumped about 7 mb of temp and junk files. I then exited to check if I had quick startup access(it was normally taking 2 to 10 minutes to start hers up. She would never shut it off because of this, not to mention internal beeps going off from the BIOS having issues with ...I assume the multiple installs.) I did notice as soon as I used all the BOOTREC options to get her startup files going again, Windows started normally, not in 10 minutes. This was only fuel for the OCD fire to get in there and do a whole lot of good for my GF. Anyways, I try and start up the 1st instance now and get a BLUESCREEN that flashes too fast to see the error and then uses my EMERGENCY DISK in an endless loop of "Windows is trying to repair/Windows cannot repair".
She just happens to have files on the 1st instance she needs, but I don't think they got deleted, just no markers left to find them. Anybody have any ideas about retrieving files in the black hole of SEAGATE?
I have jump drives to work with and the computer is still woring, so I have hope. I was also told to never touch her computer again...