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Class Factory Cannot Supply Requested Class


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#1 abeazar

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Posted 04 April 2006 - 06:50 PM

I need some help - I am running Windows XP Home edition - Service Pak 2, all current updates, AdAware, Spybot, SpywareBlaster, SpywareGuard, and AVG. All products are current.

Several programs that I have attempted to load - PowerDVD, and most recently, U.S. Robotics Wireless Card installation programs never complete installation - on both I get the following pop-up windows stating:

Class factory cannot supply requested class

Any ideas on what is causing this problem - I have searched the web and contacted the manufacturers - still no working solution.

I am looking for a fix - I have reinstalled Windows Script 5.6 and Java Runtime Environment Version 5.0 Update 6. No luck - still getting the same error each time I attempt to load the software.

Thanks for your assistance on this one!

Abe :thumbsup:


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#2 Enthusiast

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Posted 04 April 2006 - 08:43 PM

Welcome to the BC board Abe.

Did you check to see if all the Windows Updates you have were sucessfully installed?

The guys here are great. I ran out of ideas on the WR board, but the folks here will surely help.

#3 Herk

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Posted 05 April 2006 - 12:45 AM

This is the sort of problem that has no ready explanation. First thing I'd try, though, is to run System File Checker. (Start -> Run, type "command", in the black DOS emulator, type
sfc /scannow
Could be a damaged system file, or something else entirely, like a plug-in that doesn't work with a newer version of a program.

#4 usasma

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Posted 05 April 2006 - 12:10 PM

This appears to be a Windows Media Player error - and it relates to there being a problem with a non-Microsoft codec. I'd suggest uninstalling your codecs and reinstalling them using the most updated versions available. Here's the link: http://www.microsoft.com/windows/windowsme...e/0074.mspx#EEC

If that doesn work and SFC.EXE doesn't work I'd suggest a repair install of Windows. These problems are typically associated with a specific piece of software - since this occurs for many programs with you, I'd have to suspect that it's a Windows issue because of this. Here's a link to a how-to for repair installation of Windows XP: http://www.michaelstevenstech.com/XPrepairinstall.htm
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#5 abeazar

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Posted 06 April 2006 - 04:55 AM

Welcome to the BC board Abe.

Did you check to see if all the Windows Updates you have were sucessfully installed?

The guys here are great. I ran out of ideas on the WR board, but the folks here will surely help.


Herk,

Thanks for the tip - no luck - per usasma, I did have a "non-Microsoft Codec" that I removed - no luck and I also uninstalled Windows Media and then later reinstalled it - no effect.

I reinstalled Windows XP service pak 2 - I had a CD that came from Microsoft - no effect. Before I attempt the repair install - which seems to have possible adverse effects - I am uninstalling several other software programs to see if I can find the culprit.

If anyone comes up with other suggestions - please send them my way!

Thanks to one and all for your suggestions!

Abe :thumbsup:

Edited by abeazar, 07 April 2006 - 04:15 AM.





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